Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,396 Reviews)
Rating breakdown 6,396 reviews
5 Stars
4,837
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Simple but Mighty
on July 16, 2025
Posted by: thehaupthaus
[This review was collected as part of a promotion.] This is a terrific, simple refrigerator. Surprisingly spacious and super efficient.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 16, 2025
I’m so glad to hear you’re enjoying the fridge! It’s always great when something that seems simple turns out to be both spacious and efficient. Thanks for sharing your positive experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge
on July 16, 2025
Posted by: JTJB
[This review was collected as part of a promotion.] The fridge is a huge improvement over our previous 20 year old clunker! The ice maker is great, but small. The space and efficiency are a huge improvement. Some drawers are a bit stiff.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 16, 2025
I’m so glad to hear your new fridge is a big upgrade from the old one! It’s great that the ice maker is working well, even though it’s a bit on the smaller side. The extra space and efficiency really make a difference, don’t they? As for the drawers, maybe they just need a little break-in time – but if the stiffness continues, it might be worth checking if there’s an adjustment that can be made.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 16, 2025
Posted by: SusieKling
[This review was collected as part of a promotion.] I LOVE my new Frigidaire Refrigerator/ Freezer! It's SO easy to reach everything! There's so much room for everything! The 3-drawer freezer system makes it super easy to find what you are looking for, no having to dig around and move stuff! My only regret is that I didn't get this refrigerator sooner!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 16, 2025
Thank you so much for sharing your wonderful feedback on your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear how much you’re loving the easy access to everything and the spacious design, especially the 3-drawer freezer system. It’s great to know it’s made organizing your food much easier!
We completely understand your regret about not getting it sooner—sometimes the right fit really makes all the difference!
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We completely understand your regret about not getting it sooner—sometimes the right fit really makes all the difference!
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on July 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator. The French doors are my favorite along with the ice machine!
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Perfect Fridge For Me
on July 16, 2025
Posted by: AngelusMortis13
[This review was collected as part of a promotion.] This is the large fridge of it's type that I have purchased for myself. It's basic, which is what I wanted. The ice maker won't be used since I don't have the fridge hooked up to a water line but the fridge itself is great. Easy to assemble the few parts I did have to assemble and the temperature control panel, which is digital, is very intuitive and easy to use. I keep the temperature at 35 degrees F and it keeps my drinks nice and cold. The freezer is a lot more roomier than it appears as well. Very, very happy with my purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 18, 2025
Thanks for the great feedback! We're happy to hear the fridge meets your needs and that you’re enjoying its simplicity and spaciousness. For any future questions or assistance, feel free to reach out via live chat at Frigidaire.com or call their customer service team.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice profile
on July 16, 2025
Posted by: JJCool
[This review was collected as part of a promotion.] We like that it's in line with our
Counter it doesn't stick out to much.
Counter it doesn't stick out to much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
HI there. Thank you for your feedback! We're glad to hear you're enjoying the counter-depth design—it’s great when a refrigerator blends seamlessly with your kitchen layout without sticking out too far.
We appreciate you choosing Frigidaire and are happy to be part of your home! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are happy to be part of your home! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product /excelleny price
on July 17, 2025
Posted by: PRMitchell
[This review was collected as part of a promotion.] Nice clean look on the outside with the stainless finish, roomy on the inside. The French door design is convenient and better use for the freezer on the bottom.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
Sounds like a solid choice! The stainless finish always gives a sleek, modern vibe, and the French door design is such a smart layout, especially when it comes to making better use of the freezer space. It’s nice when everything feels more organized and accessible. The roomy interior is definitely a bonus too—makes it easy to store everything without feeling cramped.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fit just right
on July 17, 2025
Posted by: Fti just right
Had a problem finding a refrigerator that would fit into my space. This model fit perfect. It runs quite and the refrigerator part is large. Wish the freezer was a little larger but definitely will serve the purpose
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 17, 2025
Thank you for your feedback! We’re glad to hear this model fits perfectly in your space and that you appreciate the quiet operation and spacious refrigerator section. We understand your wish for a larger freezer and hope it continues to meet your needs well. If you ever have any questions or need support in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com