Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,396 Reviews)
Rating breakdown 6,396 reviews
5 Stars
4,837
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Greatest Refrigerator Ever!!!
on July 15, 2025
Posted by: New Frigidaire Family
[This review was collected as part of a promotion.] This refrigerator is sleak, beautiful and works like a dream..
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. Thank you so much! We're thrilled to hear you're loving the sleek design and smooth performance. It means a lot to be part of your kitchen dreams—thanks for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2025
Posted by: Mem8393
[This review was collected as part of a promotion.] Very pleased with this purchase. Just the right size for my family, runs pretty quietly and love the freezer on bottom feature for easy access.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. We're so glad to hear you're happy with your new refrigerator! It’s great to know the size, quiet performance, and bottom freezer design are working well for your family. Thanks for choosing Frigidaire—we’re thrilled to be part of your home! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Small Freezer, Quality Refrigerator
on July 16, 2025
Posted by: Should have bought bigger
[This review was collected as part of a promotion.] Nice refrigerator space for a smaller refrigerator. Small freezer space means an additional freezer will be needed. Quality refrigerator. No lights in freezer, LED in refrigerator turn off after a few minutes. Challenge to get ice cube trays In freezer without spilling. Alot of rearranging of items. Not enough room for 2 people to have a variety of dinners, lunches, ice cream etc. Good for a single person who buys almost all fresh food only.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Love This Refrigerator!
on July 16, 2025
Posted by: Linda lmg
[This review was collected as part of a promotion.] This is a great frig. I had one that was side by side and have found so much more room in this one. You can see where all the food is... lol It is easy to keep clean. Michael Lena at Grand Appliance was so helpful in selecting my Frigidaire. He listened to all my needs. Delivery and installing was fast. They really have a great team at Grand Appliance.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 16, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying the extra space and easy-to-clean design of your new fridge. It’s great to know Michael Lena and the Grand Appliance team provided helpful and attentive service throughout your purchase and installation. We truly appreciate your kind words and support! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks nice
on July 16, 2025
Posted by: Plant lover
[This review was collected as part of a promotion.] Replaced a 29 yr old model and love the look and features!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. Wow—29 years! We’re honored to be part of your upgrade. We're so glad you love the look and features of your new model. Thanks for making Frigidaire part of your home again! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 16, 2025
Posted by: Lauda
[This review was collected as part of a promotion.] Very nice looking. I really like the French doors and that the freezer is on the bottom. I like having the fridge items at eye level.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 16, 2025
Thank you for the kind words! We’re so happy to hear you’re enjoying the sleek design and convenient layout of your new fridge. The French doors and bottom freezer really do make it easier to keep everything organized and within reach. Enjoy your new setup! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Refrigerator/Freezer
on July 16, 2025
Posted by: Golfing
[This review was collected as part of a promotion.] I have had my new refrigerator for exactly one week and so far it has been a good experience.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on July 16, 2025
Posted by: Bmossong
[This review was collected as part of a promotion.] I was looking for a counter depth refridgerator. I have had a frigidaire chest freezer for a number of years, so thought I would try this refridgerator when my ge died. Love the french doors, and the lower freezer. Wish it had a butter covey in the door, and wish it had a meat drawer, but over all love the space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 16, 2025
I’m so glad to hear you’re enjoying your new fridge! The French doors and lower freezer really are a great combination for both style and function. I totally get why you'd miss the butter compartment and meat drawer – those are definitely handy features. But it’s great to hear the space works well for you overall.
Thanks for sharing your thoughts, and I hope it continues to serve you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thanks for sharing your thoughts, and I hope it continues to serve you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com