Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
I love my new refrigerator!
on April 14, 2026
Posted by: Mae Nealley
[This review was collected as part of a promotion.] Love my ice maker!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 20, 2026
Thank you for your feedback! We’re so glad to hear you’re loving the ice maker in your new refrigerator.
We appreciate you taking the time to share your experience and hope you continue to enjoy your appliance for years to come. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate you taking the time to share your experience and hope you continue to enjoy your appliance for years to come. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 14, 2026
Posted by: Kirby 1
[This review was collected as part of a promotion.] Very pleased so far with my new Frigidaire refrigerator/freezer! Never owned a Frigidaire
HOPING IT lasts longer than my 9 year old LG REFRIGERATOR..very similar to my new one!
HOPING IT lasts longer than my 9 year old LG REFRIGERATOR..very similar to my new one!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 20, 2026
Thank you for sharing your feedback! We’re glad to hear you’re very pleased with your new refrigerator so far and that it’s a nice fit for your home.
We understand how important reliability is when choosing a major appliance, especially when replacing a unit that has served you for many years. While we can’t predict individual lifespan, Frigidaire designs its appliances with durability and everyday performance in mind, and we hope yours provides many years of dependable use.
We appreciate you choosing Frigidaire for the first time and hope your refrigerator continues to meet your expectations. If you ever have questions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand how important reliability is when choosing a major appliance, especially when replacing a unit that has served you for many years. While we can’t predict individual lifespan, Frigidaire designs its appliances with durability and everyday performance in mind, and we hope yours provides many years of dependable use.
We appreciate you choosing Frigidaire for the first time and hope your refrigerator continues to meet your expectations. If you ever have questions or need assistance, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for Smaller Spaces
on April 14, 2026
Posted by: ninjapom
[This review was collected as part of a promotion.] picked this fridge because of its size. It fit perfectly in the space I had. I got the French door fridge I looked for and the size needed. It has plenty of space for my needs and the freezer has a great setup with all the drawers
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 15, 2026
Hello ninjapom!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV!
We’re so glad to hear that the size was a perfect fit for your space and that it meets your needs so well. It’s great to know you’re enjoying the French door design, spacious interior, and the convenient freezer drawer setup—features designed to make organization and everyday use easier. Enjoy your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV!
We’re so glad to hear that the size was a perfect fit for your space and that it meets your needs so well. It’s great to know you’re enjoying the French door design, spacious interior, and the convenient freezer drawer setup—features designed to make organization and everyday use easier. Enjoy your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Frig
on April 14, 2026
Posted by: DSxx
[This review was collected as part of a promotion.] The refrigerator design is very user friendly and convenient.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 15, 2026
Thank you for sharing your feedback on your 17.6 cu. ft. Counter-Depth French Door Refrigerator.
We’re very glad to hear that you find the design user-friendly and convenient. It’s great to know the refrigerator is working well for your needs and making everyday use easier.
We appreciate you taking the time to share your positive experience and hope you continue to enjoy your appliance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re very glad to hear that you find the design user-friendly and convenient. It’s great to know the refrigerator is working well for your needs and making everyday use easier.
We appreciate you taking the time to share your positive experience and hope you continue to enjoy your appliance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Please With Refrigerator
on April 14, 2026
Posted by: JEB007
[This review was collected as part of a promotion.] We are very happy with our Frigidaire purchase. We've had no problems with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 15, 2026
Hello there, JEB007! Thank you for sharing your feedback with us. We’re delighted to hear that you’re very happy with your Frigidaire purchase and that it has been working well without any issues. That’s exactly the experience we aim to provide.
We truly appreciate you choosing Frigidaire for your home and are glad to be part of your everyday routine.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire for your home and are glad to be part of your everyday routine.
If you have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or through our Customer Support line at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but GREAT!
on April 13, 2026
Posted by: Woodwind Acres
[This review was collected as part of a promotion.] We had a side split refrigerator with freezer on one side, and refrig on the other. We much prefer this french door top refrigerator. We use the refrigerator so much more frequently than the freezer and it's so nice not to have to bend down to get things out of the refrig. We also have a separate freezer, which helps, as the freezer is quite small, and the extra freezer helps. Absolutely think the french doors are "the cat's meow" the best thing since "sliced bread". We have a narrow kitchen and having the french doors allows us to move past someone when the refrigerator is open.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 14, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear that your French door refrigerator is a better fit for your needs and kitchen space. It’s great to know the design is making everyday use more convenient, especially with easier access to the fresh food section and improved flow in your kitchen.
We truly appreciate your enthusiasm and the creative way you described your experience—it means a lot! If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We truly appreciate your enthusiasm and the creative way you described your experience—it means a lot! If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My New Frigidaire
on April 13, 2026
Posted by: ceedee1
[This review was collected as part of a promotion.] I love it!! It fits perfectly in my kitchen and is very quiet except when it drops the ice. 🙂 Working great!!! 👍
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 15, 2026
Hi ceedee1, thank you for sharing your experience! We’re so glad to hear that you love your new refrigerator and that it fits perfectly in your kitchen. It’s great to know it’s running quietly and performing well—aside from the occasional ice drop 😊
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my Frigidaire!
on April 13, 2026
Posted by: Sunbum
[This review was collected as part of a promotion.] I am living my refrigerator! Lots of room for all my food! Fit perfectly into the area.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 13, 2026
Thank you for sharing your feedback! We’re so glad to hear that you’re loving your refrigerator and that it provides plenty of room for all your food. It’s great to know it fits perfectly into your space and is meeting your storage needs so well.
We truly appreciate you taking the time to share your experience, and we hope your refrigerator continues to bring convenience and satisfaction to your kitchen for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We truly appreciate you taking the time to share your experience, and we hope your refrigerator continues to bring convenience and satisfaction to your kitchen for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com