Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love this fridge
on June 12, 2026
Posted by: Stamford
[This review was collected as part of a promotion.] I previously owned a Frigidaire side by side and I loved it, that’s why we bought another Frigidaire appliance they are the best.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 15, 2026
Hi, Stamford! Thank you for sharing your feedback and for your continued loyalty to Frigidaire! We're thrilled to hear that your previous side-by-side refrigerator served you well and that you've chosen another Frigidaire appliance. It's wonderful to know you continue to trust our brand, and we’re glad your new French door refrigerator is meeting your expectations. We truly appreciate your support!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on June 12, 2026
Posted by: Terlar
[This review was collected as part of a promotion.] Very pleased so far with this fridge. Enough room for 2-3 person household. Love the depth and able to find everything. The cubbies were a little hard to get in and have not tried shelf adjustments as the way they are set seems to work for us. Overall very pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 15, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear the refrigerator is a great fit for your household and that you’re enjoying the depth and easy access to everything inside. We appreciate your feedback on the cubbies and shelving as well—it’s helpful insight. We’re happy it’s working well for you overall, and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: Sal1969
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator. She runs quietly and is keeping everything nice and cool.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Hello Sal1969, thank you for sharing your feedback! We’re happy to hear that you’re very pleased with your new Frigidaire refrigerator. It’s great to know that you’re enjoying its quiet operation and that it’s keeping your food fresh and properly cooled.
We appreciate you choosing Frigidaire and are glad your new refrigerator is providing the performance and reliability you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are glad your new refrigerator is providing the performance and reliability you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New beautiful Refrigerator
on June 12, 2026
Posted by: Betterbumper
[This review was collected as part of a promotion.] So pleased! It's quiet, good-looking, good interior lighting, and perfect temperatures.
Very Happy
Very Happy
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi Betterbumper!
Thank you for taking the time to share your feedback regarding your Frigidaire refrigerator. We are delighted to hear that you are so pleased with your unit and that it is performing well in terms of quiet operation, appearance, interior lighting, and temperature control.
It’s wonderful to know that the refrigerator is meeting your expectations and contributing to your satisfaction at home.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback regarding your Frigidaire refrigerator. We are delighted to hear that you are so pleased with your unit and that it is performing well in terms of quiet operation, appearance, interior lighting, and temperature control.
It’s wonderful to know that the refrigerator is meeting your expectations and contributing to your satisfaction at home.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but well designed
on June 12, 2026
Posted by: Patti2b3
[This review was collected as part of a promotion.] I had to purchase a smaller fridge to fit my space. This fridge is very well designed and optimizes the space. I also like the ice cubes - they are smaller and fit perfectly in my water bottle!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Hello Patti2b3, thank you for sharing your feedback! We’re happy to hear that your new Frigidaire refrigerator is a great fit for your space and that you’re enjoying the thoughtful design and space optimization. It’s also wonderful to know that the smaller ice cubes are working perfectly for your water bottle and adding convenience to your daily routine.
We appreciate you choosing Frigidaire and are glad your new refrigerator is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are glad your new refrigerator is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far, no failures, not excessively loud
on June 12, 2026
Posted by: martymarty cool
[This review was collected as part of a promotion.] I like the shelving except the doors do not allow for multiple configurations. This is understandable because of limited space. Some fans seem louder than they could be. I am nervous about the life of the compressor because of failures of competing brands I have owned. The high-speed compressors do not have a good reputation like the older models. I do have an annoying popping sound when opening the freezer door after it has been closed for a while. I would buy this refrigerator again so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi martymarty cool!
Thank you for taking the time to share your detailed feedback regarding your Frigidaire refrigerator. We are pleased to hear that you are satisfied with the shelving design overall and that, so far, you would consider purchasing this model again.
We also appreciate your comments regarding the door configuration, fan noise, compressor concerns, and the popping sound when opening the freezer door. Feedback like yours is very valuable and helps us better understand how our products perform in everyday use. We will be sure to share your observations with the appropriate teams for review.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your detailed feedback regarding your Frigidaire refrigerator. We are pleased to hear that you are satisfied with the shelving design overall and that, so far, you would consider purchasing this model again.
We also appreciate your comments regarding the door configuration, fan noise, compressor concerns, and the popping sound when opening the freezer door. Feedback like yours is very valuable and helps us better understand how our products perform in everyday use. We will be sure to share your observations with the appropriate teams for review.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: rascale7
[This review was collected as part of a promotion.] I looked for quite a while before I found the Frigidaire refrigerator with an ice maker that would fit in the small opening in my kitchen. It is perfect!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 15, 2026
Hi, rascale7! Thank you for sharing your experience! We're so glad to hear that your Frigidaire French door refrigerator was the perfect fit for your kitchen opening and that the built-in ice maker met your needs. It’s wonderful to know the installation worked out just right and that you’re happy with your choice. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent refrigerator
on June 12, 2026
Posted by: PJBM
[This review was collected as part of a promotion.] The refrigerator is OK. It was only after I got it home that I discovered that the thermometer built into the refrigerator only reflects the set temperature not the actual temperature in the refrigerator or freezer. I was also very surprised that there was no lighting in the freezer so when you open up the freezer, it’s dark my previous refrigerator had a thermometer built in that would reflect the inside temps for both the refrigerator and the freezer so you would know if there was a problem. I bought two thermometers to place in my refrigerator and freezer to monitor variations and temperature.
The freezer’s bottom bin is more shallow than the one in my previous refrigerator, which was the exact same size as this refrigerator.
The freezer’s bottom bin is more shallow than the one in my previous refrigerator, which was the exact same size as this refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 15, 2026
Hi there,
Thank you for sharing your feedback. We’re sorry to hear the refrigerator features did not fully meet your expectations, and we understand your concerns regarding the temperature display, lack of freezer lighting, and differences in storage capacity compared to your previous unit. We appreciate you taking the time to provide this detailed feedback.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re sorry to hear the refrigerator features did not fully meet your expectations, and we understand your concerns regarding the temperature display, lack of freezer lighting, and differences in storage capacity compared to your previous unit. We appreciate you taking the time to provide this detailed feedback.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com