Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,396 Reviews)
Rating breakdown 6,396 reviews
5 Stars
4,837
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Fridge review
on March 18, 2025
Posted by: JimmyCornbread
[This review was collected as part of a promotion.] Efficient design Nice brushed metal doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New but Nice
on April 4, 2025
Posted by: Cavemans Wife
[This review was collected as part of a promotion.] Okay so this my first side by side fridge. It was easy to put the handles on and hooking up the water line. Five stars!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 21, 2025
Posted by: Pk02
[This review was collected as part of a promotion.] Fit our space perfectly. Runs quiet. No fingerprints show up on it either. Would recommend this Frig.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2025
Thank you for your wonderful feedback, Pk02! We’re happy to hear that your Frigidaire fits perfectly, runs quietly, and stays looking clean. We truly appreciate your recommendation—if you ever need anything, we’re here to help!
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 8, 2025
Posted by: Delilama
[This review was collected as part of a promotion.] works very well. Small ice cubes?? Also seems like there should be a 4 shelf. only has 3 currently
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 10, 2025
Thank you for your feedback! We’re glad to hear your refrigerator is working well. Regarding the ice cubes, the size is designed for optimal freezing and dispensing, but we appreciate your input. As for the shelves, the current model comes with three shelves, but we understand how an additional shelf could add convenience. We’ll be sure to share your suggestion with our product team. If you have any other questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping the foodstuffs cold!
on October 14, 2025
Posted by: odough
[This review was collected as part of a promotion.] I needed a unique size and shape due to restrictions on the space and this fit the bill. It keeps stuff cold and fits! Even though it's a smaller unit, I'm happy with how it does what it does!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 14, 2025
Hello Odough!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear it fits perfectly in your space and keeps your food cold. It’s great to know that even as a smaller unit, it’s meeting your needs and making you happy!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear it fits perfectly in your space and keeps your food cold. It’s great to know that even as a smaller unit, it’s meeting your needs and making you happy!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 26, 2025
Posted by: Muggsymay
[This review was collected as part of a promotion.] Love the refrigerator on top. Easier to reach items in the fridge. Does a great job at keeping things cold.
Response from frigidaire.comBy John, Online Outreach Specialist, November 26, 2025
Hello, Muggsymay. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 9, 2021
Posted by: JunieP
[This review was collected as part of a promotion.] It is so nice to have a new up to date refrigerator. My old refrigerator died when the power came back on after hurricane Ida and I had to look all over town to find a refrigerator that fit my space. I was lucky enough to find my French door refrigerator. It has lots of room and fits my needs perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on October 10, 2021
Posted by: none19
[This review was collected as part of a promotion.] We are very happy with the purchase of the refrigerator. It is so much more versatile than the sided by side that we replaces. yu can actually fir a pie or turkey in the freezer. I also appreciate the separate controls for the refrigerator and freezer.
Written by a customer while visiting frigidaire.com