Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New French door with freezer draw.
on June 13, 2026
Posted by: CarK
[This review was collected as part of a promotion.] New French door with freezer draw. We love it and looks so nice.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 16, 2026
Hi, CarK! Thank you for sharing your feedback! We’re delighted to hear that you love your new French door refrigerator and that it looks so nice in your home. It's wonderful to know that the design and freezer drawer are meeting your expectations. Thank you for choosing Frigidaire! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very small inside.
on June 13, 2026
Posted by: Mvg6
[This review was collected as part of a promotion.] The fridge itself is very nice. We had to buy this size to fit into our current kitchen. It is very small inside and the freezer is definitely too small. Will upgrade in a couple of years when we have the kitchen remodeled.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 17, 2026
Hi there, Mvg6! Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the fridge overall and that it was a good fit for your current kitchen space. We understand that finding the right size appliance can sometimes mean making compromises, and we appreciate you sharing your experience with the interior and freezer capacity.
We hope it continues to serve you well until you’re ready for your future kitchen remodel and upgrade. Your comments are valuable and will be shared with our team as we continue working to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We hope it continues to serve you well until you’re ready for your future kitchen remodel and upgrade. Your comments are valuable and will be shared with our team as we continue working to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 13, 2026
Posted by: Coconuts hi
[This review was collected as part of a promotion.] I love my new refrigerator but I seem to have gotten a wrong bin drawer with my purchase.How do I go about getting that resolved?
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 16, 2026
Hi there. Thank you for your feedback! We're so glad to hear that you're loving your new refrigerator. We're sorry to learn that one of the bin drawers may not be the correct part for your model.
To get this resolved, please contact our Customer Care team with your refrigerator's model and serial number so they can review the issue and assist you with obtaining the correct drawer. You can also have your proof of purchase available to help expedite the process. We appreciate your patience and look forward to helping you get everything exactly as it should be.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
To get this resolved, please contact our Customer Care team with your refrigerator's model and serial number so they can review the issue and assist you with obtaining the correct drawer. You can also have your proof of purchase available to help expedite the process. We appreciate your patience and look forward to helping you get everything exactly as it should be.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice!
on June 13, 2026
Posted by: Roxbury97
[This review was collected as part of a promotion.] I am very happy with the refrigerator. For our small family of 3, it is the perfect size. Love the French doors and the easily accessible drawers in the freezer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Good day, Roxbury97! Thank you for sharing your feedback! We’re delighted to hear that you’re very happy with your Frigidaire refrigerator and that it’s the perfect size for your family. It’s great to know that you’re enjoying the convenience of the French door design and the easy-to-access freezer drawers.
We appreciate you choosing Frigidaire and are happy to hear that your new refrigerator is providing the space, organization, and functionality you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are happy to hear that your new refrigerator is providing the space, organization, and functionality you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on June 13, 2026
Posted by: SuzyofPgh
[This review was collected as part of a promotion.] Best refrigerator that I have ever owned! Lots of space inside for its small footprint on the outside. Also, the stainless exterior cleans up well and doesn’t show smudges easily. Very pleased with it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 16, 2026
Hi, SuzyofPgh!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re so glad to hear it’s been the best one you’ve owned and that you’re enjoying the spacious interior, compact design, and easy-to-clean stainless steel finish. It’s great to know it’s been such a satisfying fit for your home.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re so glad to hear it’s been the best one you’ve owned and that you’re enjoying the spacious interior, compact design, and easy-to-clean stainless steel finish. It’s great to know it’s been such a satisfying fit for your home.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my appliances
on June 13, 2026
Posted by: Ljs loves them
[This review was collected as part of a promotion.] I love my appliances. I bought a counter depth refrigerator, gas stove and overhead microwave and absolutely love all 3. The microwave has a under the unit fan and light and it gives just the extra touch when cooking
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your wonderful feedback. We're thrilled to hear that you are enjoying all three of your new appliances—the counter-depth refrigerator, gas range, and over-the-range microwave.
It's especially rewarding to know that the microwave's built-in fan and lighting features add extra convenience to your cooking experience. Thoughtful details like these are designed to make everyday tasks easier and more enjoyable, and we're glad they're making a positive difference in your kitchen.
Thank you for choosing Frigidaire for your home. We truly appreciate your support and are delighted that your appliances are meeting your expectations. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It's especially rewarding to know that the microwave's built-in fan and lighting features add extra convenience to your cooking experience. Thoughtful details like these are designed to make everyday tasks easier and more enjoyable, and we're glad they're making a positive difference in your kitchen.
Thank you for choosing Frigidaire for your home. We truly appreciate your support and are delighted that your appliances are meeting your expectations. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cautiously Optimistic
on June 13, 2026
Posted by: Lars44
[This review was collected as part of a promotion.] My home is limited to a smaller refrigerator size and this one fit the need perfectly. So far the functionality has been excellent and I love the appearance and smudge resistant front.
Recently I read a review which included this brand/model which advised an issue with procuring replacement parts. I am hopeful that this issue will improve expeditiously.
Recently I read a review which included this brand/model which advised an issue with procuring replacement parts. I am hopeful that this issue will improve expeditiously.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your experience with your new refrigerator. We're delighted to hear that it was the perfect fit for your space and that you're enjoying its functionality, appearance, and smudge-resistant finish.
We also appreciate your feedback regarding replacement parts availability. We understand how important it is for customers to have access to parts and support when needed. While we're pleased that your refrigerator is performing well, we value your comments and will share them with the appropriate teams as we continuously work to improve the customer experience.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
We also appreciate your feedback regarding replacement parts availability. We understand how important it is for customers to have access to parts and support when needed. While we're pleased that your refrigerator is performing well, we value your comments and will share them with the appropriate teams as we continuously work to improve the customer experience.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: Kajolnut
[This review was collected as part of a promotion.] Thoroughly enjoying this refrigerator. It looks good. It cools good. It’s easy to see everything because of the layout.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 15, 2026
Hello Kajolnut, thank you for sharing your feedback! We’re delighted to hear that you’re thoroughly enjoying your refrigerator and that it’s performing well for your needs. It’s great to know you appreciate its design, cooling performance, and the easy-to-see interior layout. Those features are designed to make everyday use more convenient.
We truly appreciate you choosing Frigidaire and are glad your experience has been a positive one.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and are glad your experience has been a positive one.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com