Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 16, 2026
Posted by: Penie
[This review was collected as part of a promotion.] Great new refrigerator. Our 26-year-old fridge gave up the ghost. It was huge and took up a lot of room in our kitchen and we wanted to downsize since we are empty nesters. Not only is this counter depth French door giving us more space in our kitchen, but it is also well layed out inside, so we do not feel like we lost any storage room for a weeks' worth of groceries. It's quiet and sleek and we're loving it!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 20, 2026
Hi Penie,
Thank you for sharing your feedback. We’re glad to hear your new Frigidaire counter-depth French door refrigerator has been a great fit for your kitchen and transition to a smaller space. It’s great that you’re finding it well laid out, spacious enough for your weekly groceries, and enjoying its quiet, sleek performance. If you ever need assistance or have questions in the future, you can reach us through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear your new Frigidaire counter-depth French door refrigerator has been a great fit for your kitchen and transition to a smaller space. It’s great that you’re finding it well laid out, spacious enough for your weekly groceries, and enjoying its quiet, sleek performance. If you ever need assistance or have questions in the future, you can reach us through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
NO INSTRUCTIONS FOR USE!!
on April 16, 2026
Posted by: Snakedeath
Vey, very disappointed that there were copious instructions on installation, but NOT ANY ON USEAGE! Even the website was unhelpful! This is my LAST Frigidaire product!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 17, 2026
Hi there, Snakedeath! Thank you for sharing your feedback, and we’re very sorry to hear about your frustration. We understand how disappointing it can be to receive detailed installation instructions but not find the usage guidance you needed. That’s not the experience we want for our customers, and we apologize for the inconvenience and confusion this caused.
We also regret that the information on our website did not meet your expectations. Clear and accessible product support is important, and your comments will be shared with our team as we work to improve both our printed materials and online resources.
If you’re still open to it, our Customer Support team would be happy to walk you through operation steps specific to your model and help ensure you’re getting the most out of your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also regret that the information on our website did not meet your expectations. Clear and accessible product support is important, and your comments will be shared with our team as we work to improve both our printed materials and online resources.
If you’re still open to it, our Customer Support team would be happy to walk you through operation steps specific to your model and help ensure you’re getting the most out of your appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire review
on April 16, 2026
Posted by: Firdge review
[This review was collected as part of a promotion.] Fridge is fine for its size, need an extra bottle holder for the door.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 17, 2026
Hello there, valued consumer! Thank you for sharing your feedback. We’re glad to hear your refrigerator is working well for its size and meeting your needs overall.
We appreciate your suggestion regarding an additional bottle holder for the door. Feedback like this is very helpful for our product teams as we continue to evaluate ways to improve storage flexibility and everyday convenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your suggestion regarding an additional bottle holder for the door. Feedback like this is very helpful for our product teams as we continue to evaluate ways to improve storage flexibility and everyday convenience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Fridge
on April 15, 2026
Posted by: Mel37
[This review was collected as part of a promotion.] This fridge has all the space I need, and I love how the freezer has a bin and two drawers. The top drawer fits three plastic ice blocks perfectly. The lighting is bright and I appreciate the Freeze Boost feature, which came in handy when it was installed. I highly recommend this fridge to everyone that needs to fit a smaller fridge because once you begin to fill it, it feels like a large fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 16, 2026
Hi, Mel37! Thank you for your feedback! We’re so glad to hear you’re enjoying the spacious layout, bright lighting, and thoughtful storage design of your refrigerator.
It’s great to know the Freeze Boost feature came in handy and that the unit feels more spacious as you use it—that’s exactly the kind of convenience we aim for.
We truly appreciate you recommending it and taking the time to share your experience. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
It’s great to know the Freeze Boost feature came in handy and that the unit feels more spacious as you use it—that’s exactly the kind of convenience we aim for.
We truly appreciate you recommending it and taking the time to share your experience. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and Stylish
on April 15, 2026
Posted by: Julie Dulac
[This review was collected as part of a promotion.] Having owned big, clunky refrigerators in the past, this Fridigdaire French door model was exactly what I wanted. Love having the freezer on the bottom in addition to the pull out drawers. The fridge is deeper than I expected and the doors open easily. Love the storage space in this one@
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 16, 2026
Hi, Julie Dulac! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire French door refrigerator is exactly what you were looking for. It’s great to know you’re enjoying the bottom freezer with pull-out drawers, the spacious interior, and the easy-to-open doors. We’re especially glad the storage and depth have exceeded your expectations—that’s exactly the kind of convenience we aim to provide.
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always happy to help! -Angel
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always happy to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
THE BEST
on April 15, 2026
Posted by: EV067
[This review was collected as part of a promotion.] This is the best refrigerator I have ever owned. I simply love it. It is spacious and fits perfectly in my kitchen. It is absolutely beautiful. I would defiitely reccomend this to others.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 15, 2026
Thank you for your wonderful feedback! We’re thrilled to hear that you love your refrigerator and that it’s a perfect fit for your kitchen. It’s great to know you’re enjoying both its spacious design and appearance.
We truly appreciate your recommendation and your support. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your recommendation and your support. Enjoy your new appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit for Smaller Kitchens
on April 15, 2026
Posted by: CLT704
[This review was collected as part of a promotion.] We purchased this for a condo with a smaller kitchen, and the counter-depth design fits the space perfectly. Despite its size, the storage capacity feels larger than expected and is very well designed.
The freezer drawers are a standout, they hold significantly more than our previous model, and the removable ice bucket is a great added convenience.
Overall, this refrigerator offers excellent value for the price and quality. I would definitely recommend it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 20, 2026
Hi CLT704,
Thank you for sharing your feedback. We’re happy to hear that the counter-depth design fits your condo kitchen well and that you’re impressed with the storage capacity, well-designed layout, and especially the freezer drawers and removable ice bucket. It’s great to know the refrigerator has been a good value for you and meets your expectations overall.
If you ever need assistance or have any questions, you can also reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Thank you for sharing your feedback. We’re happy to hear that the counter-depth design fits your condo kitchen well and that you’re impressed with the storage capacity, well-designed layout, and especially the freezer drawers and removable ice bucket. It’s great to know the refrigerator has been a good value for you and meets your expectations overall.
If you ever need assistance or have any questions, you can also reach us through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 15, 2026
Posted by: Sdupe7
[This review was collected as part of a promotion.] Much more room inside than expected
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 15, 2026
Hi Sdupe7, thank you for sharing your experience! We’re glad to hear your French door refrigerator has more room inside than expected—that’s always a great surprise.
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com