Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,396 Reviews)
Rating breakdown 6,396 reviews
5 Stars
4,837
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Sleek design, works well
on June 29, 2025
Posted by: Russ and Van
[This review was collected as part of a promotion.] We've had our new refrigerator for a week and a half and are very happy with it. We like having the freezer on the bottom and like how bright the lights are. Lots of options for adjusting shelves and food is kept good and cold. The brushed steel finish is very forgiving as far as fingerprints go, but would have preferred that the sides of the unit had the same finish as it would have looked nicer. This would not be an issue if the refrigerator weren't deeper than our cabinets, so would probably look just fine in some settings. Overall, we're happy with our purchase and would recommend to others!
Written by a customer while visiting frigidaire.com
Customer Rating
5
An Engineering Marvel!
on June 29, 2025
Posted by: Miss Joan
[This review was collected as part of a promotion.] Everything is in view and the lighting enhances everything. Storage is more than I could imagine. An online purchase that was 100% spot-on!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 17.6 counter depth refrigerator
on June 29, 2025
Posted by: Franca245
[This review was collected as part of a promotion.] This is a very quite refrigerator and compact , but holds a lot of stuff for its size. I like how the freezer is organized and nice size door bins. I would have liked to have a freezer light but not necessary.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's fine although the capacity is less than I expected
on June 29, 2025
Posted by: BostonCremePie
[This review was collected as part of a promotion.] The refrigerator runs well and looks good. My problem with it is more by your ignorance than anything wrong with the refrigerator. My last refrigerator was a side-by-side and a little bit bigger than this one. I was surprised how quickly we fill up both the refrigerator and freezer sections. We are a big family so have to constantly go through the refrigerator to make room. Which isn't necessarily a bad thing! If you're not looking for a spacious refrigerator, it should be fine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Near Perfect Fridge
on June 29, 2025
Posted by: HeavenBound833
[This review was collected as part of a promotion.] I love the layout and design, as well as the smaller size. It fits beautifully in my small kitchen, and so far it feels just as roomy as my old fridge/freezer, which was 36" wide. It also has the best, most comprehensive water filter I've ever seen on a refrigerator.
The ice cubes it makes are adorable, and so far I've been thrilled with the overall performance of the entire unit.
The only thing I would change about this Frigidaire model is having a light in the freezer. Still, just look at those clean lines! And I love that the front is magnetic. The LED lights inside the fridge are bright and happy. All in all, a tremendous find.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 30, 2025
Thank you so much for sharing such a thoughtful and detailed review! We’re delighted to hear how well the layout, design, and size fit your kitchen—and that it feels just as roomy as your previous fridge. It’s fantastic that you love the comprehensive water filter and the “adorable” ice cubes too!
We appreciate your suggestion about adding a light in the freezer and will definitely pass that along to our product team. In the meantime, we’re glad the bright LED lights inside the fridge and the magnetic front are making a great impression.
If you ever have any questions or need tips on getting the most from your appliance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate your suggestion about adding a light in the freezer and will definitely pass that along to our product team. In the meantime, we’re glad the bright LED lights inside the fridge and the magnetic front are making a great impression.
If you ever have any questions or need tips on getting the most from your appliance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 30, 2025
Posted by: Janie byone
Outstanding capacity and matches my stove
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2025
Thank you for your positive feedback, Janie! We're delighted to hear that you're pleased with the capacity and how well it matches your stove. Your satisfaction is our priority, and we're glad our product meets your expectations.
If you need any further assistance or have additional questions, please feel free to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
If you need any further assistance or have additional questions, please feel free to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great narrow fridge
on June 30, 2025
Posted by: Wax Verstappen
[This review was collected as part of a promotion.] Happy with the fridge, works great for us. Owned for 6 months. Some notes on use:
Door alarm is very quiet. If you don’t close the fridge double doors all the way you may not hear the alarm after the 5 minute gap.
Ice maker is noisy, pump/motor assembly is head-level and kicks out quite a bit of noise when running. Otherwise it’s quiet.
Freezer door sometimes does not seal, on two occasions we’ve had frosting/melting in the freezer as a result of the seal not closing and going to bed. I think the ice maker tray gets off its track but I’m not 100% certain that’s the cause. Just be sure to keep the tracks cleared and give it a firm press to be sure it’s sealed up.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2025
Thank you for sharing your detailed feedback! We’re glad to hear the fridge is working well overall and appreciate your notes about the door alarm and ice maker noise—these insights help others know what to expect. The freezer door seal issue is definitely something to watch, and your tip about keeping the tracks clear is really helpful. If you ever need assistance or want us to take a closer look, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 17.6 Cu Ft French door refrigerator
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Has lots of space for storage and love that the shelves are adjustable. Ice maker in the freezer works great!
Written by a customer while visiting frigidaire.com