Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Fridge
on April 22, 2025
Posted by: Kboy79
[This review was collected as part of a promotion.] Very nice plenty of space perfect ice cubes
Written by a customer while visiting frigidaire.com
Customer Rating
5
New French Door Refrigerator
on April 22, 2025
Posted by: MSL1
[This review was collected as part of a promotion.] Replacing our 2001 refrigerator was challenging to make the new unit fit within the space built into the cabinets. Refrigerators now are wider and taller. This unit while only 17.6 CF is plenty large and works well the existing space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Would definitely recommend
on April 22, 2025
Posted by: Thomas236
[This review was collected as part of a promotion.] Fit well, cools and makes ice really nice. All together a beautiful product
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 23, 2025
Posted by: DKnightH
[This review was collected as part of a promotion.] Its nice, but I can't get it to level. Front is lowered all the way down, but it still leans back really far. I even checked to see if it was the floor, but the floor is level
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 23, 2025
Thank you for reaching out, and we’re sorry to hear you're experiencing difficulty leveling your range. If the front leveling legs are already fully lowered and the unit still leans back significantly despite a level floor, the issue may require further evaluation to ensure proper installation and functionality.
For personalized support, we recommend reaching out to us directly. You can connect with a member of our team via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. EST. We’ll be happy to walk you through the next steps or schedule service if needed. - Maria
For personalized support, we recommend reaching out to us directly. You can connect with a member of our team via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. EST. We’ll be happy to walk you through the next steps or schedule service if needed. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 23, 2025
Posted by: RandyN
[This review was collected as part of a promotion.] I've only had the refrigerator for a week and so far, all good.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 23, 2025
Hi, RandyN!
Thank you for taking the time to leave a review! We're happy to hear that your first week with your new Frigidaire refrigerator has been a positive one. We hope it continues to serve you well for years to come.
If you ever have questions or need support along the way, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — and we’ll dive right in to assist.
Thanks again for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for taking the time to leave a review! We're happy to hear that your first week with your new Frigidaire refrigerator has been a positive one. We hope it continues to serve you well for years to come.
If you ever have questions or need support along the way, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — and we’ll dive right in to assist.
Thanks again for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nicely organized Storage Spaces
on April 23, 2025
Posted by: charlene8
[This review was collected as part of a promotion.] We are very happy with our new fridgidaire. The size is perfect for a couple. The shelves and compartments allow easy to, and ample space for our refrigerated and frozen items. It is compact. It opens up space in our kitchen. It is a definite improvement over our old unit.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 23, 2025
Hello charlene8,
Thank you for your wonderful feedback! We’re so happy to hear that your new Frigidaire Counter-Depth French Door Refrigerator is the perfect fit for your home. It’s great to know the thoughtful design, storage space, and compact footprint are making a positive difference in your kitchen.
We’re proud to be part of your home and appreciate you choosing Frigidaire. If you have any questions or need assistance as you continue using your refrigerator, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Thank you for your wonderful feedback! We’re so happy to hear that your new Frigidaire Counter-Depth French Door Refrigerator is the perfect fit for your home. It’s great to know the thoughtful design, storage space, and compact footprint are making a positive difference in your kitchen.
We’re proud to be part of your home and appreciate you choosing Frigidaire. If you have any questions or need assistance as you continue using your refrigerator, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value for the price and fits the current opening in our kttchen
on April 23, 2025
Posted by: Happy it fits
[This review was collected as part of a promotion.] Originally, we intended this fridge temporarily for the kitchen then, eventually, for the garage. We were finding that most new, larger fridges were excessively tall and that we would need to modify the cabinetry above to get them to fit. However, this fridge fits our opening perfectly as is, so, we're going to use it permanently in the kitchen and buy the same model again for our garage 2nd fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2025
Thank you for sharing your feedback! We’re so glad to hear that the fridge fits perfectly in your kitchen and has worked out even better than expected. It’s great that you’ve decided to make it a permanent addition and are planning to purchase another one for your garage. We truly appreciate your trust in our product and are excited that it’s meeting all your needs. If you need any assistance or have further questions, don’t hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely impressed!!
on April 23, 2025
Posted by: alleyoop49
[This review was collected as part of a promotion.] Although my. Old Frigidaire was overall larger than this new one, I am overwhelmingly happy with this refrigerator. It is astonishing how much refrigerator technology has changed in the last decade.
Thank you Frigidaire!
Thank you Frigidaire!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 23, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your new fridge arrived in perfect condition and is keeping your food cold just as it should. We appreciate your trust in us for your appliance needs and hope the fridge continues to serve you well for years to come. If you ever need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com