Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Nice looking fridge
on June 19, 2026
Posted by: NandR
[This review was collected as part of a promotion.] Just needed something simple, but counter depth. Plenty of room in the fridge and the deep compartments on the doors hold quite a bit.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hello NandR, thank you for sharing your feedback about your Frigidaire refrigerator! We’re glad to hear that you found a model that fits your needs with a simple design and convenient counter-depth size. It’s great to know that you’re enjoying the spacious refrigerator area and the deep door compartments for added storage.
We appreciate you choosing Frigidaire and are happy to hear that your new refrigerator has been a great fit for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We appreciate you choosing Frigidaire and are happy to hear that your new refrigerator has been a great fit for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size!
on June 19, 2026
Posted by: aecthelake
[This review was collected as part of a promotion.] This fridge is the perfect size for the two of us. I love that it’s not a giant, imposing appliance in our small kitchen.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 19, 2026
Hello aecthelake!
Thank you for taking the time to share your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that the size and design of your refrigerator are a perfect fit for your home. It’s wonderful to know that it integrates well into your kitchen without feeling oversized or overwhelming the space. Creating appliances that balance functionality with thoughtful, space-conscious design is very important to us, and we’re pleased this model is meeting your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that the size and design of your refrigerator are a perfect fit for your home. It’s wonderful to know that it integrates well into your kitchen without feeling oversized or overwhelming the space. Creating appliances that balance functionality with thoughtful, space-conscious design is very important to us, and we’re pleased this model is meeting your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 17, 2026
Posted by: Jacki56
[This review was collected as part of a promotion.] While I very much like my new frig, it would be a lot better if it came with an owners manual. I've even searched online but can't seem to find one. How is a person supposed to know how to use the features? To me this is a giant flaw for your company.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 19, 2026
Hi there, thank you for sharing your feedback, and we’re sorry to hear you’ve had difficulty locating an owner’s manual for your refrigerator, as we understand how important it is to have clear instructions to properly use all features and get the most out of your appliance; we would like to ensure you are properly assisted, so for continued support please contact live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge for smaller space
on June 17, 2026
Posted by: MG 22
[This review was collected as part of a promotion.] Makes great ice lots of room inside
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 24, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear that you're enjoying the spacious interior and excellent ice-making performance of your Frigidaire appliance. It's great to know that the generous storage capacity and reliable ice production are meeting your needs. We appreciate your support and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire
on June 17, 2026
Posted by: Scottydog72
[This review was collected as part of a promotion.] I absolutely love my new French door fridge. My favorite part is seeing everything and my second favorite part is the ice.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your feedback on your new refrigerator! We’re thrilled to hear that you absolutely love it.
It’s wonderful to know that the spacious design makes it easy to see and access everything inside, and that the ice maker has quickly become one of your favorite features. We strive to create appliances that combine convenience, organization, and performance, and we’re glad your new refrigerator is delivering on all three.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It’s wonderful to know that the spacious design makes it easy to see and access everything inside, and that the ice maker has quickly become one of your favorite features. We strive to create appliances that combine convenience, organization, and performance, and we’re glad your new refrigerator is delivering on all three.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
the right size
on June 16, 2026
Posted by: bp29
[This review was collected as part of a promotion.] We needed something a little smaller than what we had and this fits the bill perfectly. It fits in the smaller space plus it has plenty of room inside. The outside is very easy to keep clean.
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Bp29. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loyal for a Reason: Frigidaire Delivers Again!
on June 16, 2026
Posted by: LuxuryLover
[This review was collected as part of a promotion.] When I started searching for a replacement refridgerator I started looking at Frigidaire. I already have a Frigidaire Microwave and Cooktop. Growing up my parents always purchased Frigidaire, and so I've always been a fan. I read reviews, and found some naysayers, but went ahead and made my purchase. I have not been disappointed. I had to have a smaller size for my condo, they are not easy to find. I wanted french doors with a bottom freezer and an ice maker. For those who said it is noisy, I'm not quite sure what people are use to, but an icemaker has to draw water, and this is the only noise that I hear. My Whirlpool did the same thing! I will continue to purchase Frigidaire appliances! They are top drawer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying your new Frigidaire refrigerator and that it meets your space, style, and feature needs, as well as your overall positive experience with the brand and your existing appliances.
We would like to ensure you are properly assisted if you ever need support, so please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
We would like to ensure you are properly assisted if you ever need support, so please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2026
Posted by: Mtdot
[This review was collected as part of a promotion.] Lots of room. Ice shape smaller squares which I love
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Mtdot. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com