Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,835 Reviews)
Rating breakdown 6,835 reviews
5 Stars
5,186
4 Stars
1,375
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Very poor results. Quit working three weeks after it was delivered. No fixing it.
on September 29, 2022
Posted by: Earl of Grey
Very disappointing to get a new frig that quits working after only three weeks. We have now lost food twice. Very expensive.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, September 30, 2022
We regret to learn you are having this experience. This is not the ownership experience we want for you, and we can understand your disappointment. We see you were assisted by one of our specialists today. If you should need any additional assistance, please reconnect with us. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on December 15, 2022
Posted by: Bub1947
[This review was collected as part of a promotion.] My wife and I love our new french door refrigerator. Our old one was a side by side refrigerator that lasted us twenty-four years.We like the extra space in both the freezer and refrigerator compartments. Looks well made and also very stylish. VERY pleased with our purchase
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for a household of 2
on December 9, 2023
Posted by: W TX Blondie
[This review was collected as part of a promotion.] We actually had a larger fridge prior to purchasing this one. My husband was apprehensive about downsizing, however, once he was able to 'see' and 'touch' it and realize the space available, he was good with it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very happy
on July 3, 2025
Posted by: Cooler babe
[This review was collected as part of a promotion.] Just large enough for the 2 of us. Have everything in place. Like the fact that I can put my own small baskets to organize my cheese butter etc. I works for us and looks great!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 7, 2025
Thank you for your feedback! We’re glad to hear the size and organization options work perfectly for you. It’s great that you’re enjoying both the functionality and the look of your new fridge! If you need any further help, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Terrific features-Ideal size
on December 8, 2021
Posted by: JPLP
[This review was collected as part of a promotion.] We have a small kitchen so we did a lot of research before selecting the Frigidaire. There is no other counter depth refrigerator that offers a French Door configuration with a pull out bottom freezer, that also had the width to fit our space. After a month of use we’ve been very happy with the performance; not too noisy and enough flexibility to arrange the shelves and door bins to suit our needs. The quiet ice maker does not sacrifice freezer space due to it’s compact design.
If you have a limited space, don’t let that limit you’re expectations, this model is a great option.
If you have a limited space, don’t let that limit you’re expectations, this model is a great option.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small frig
on June 9, 2022
Posted by: gingerale
[This review was collected as part of a promotion.] Limited width because built in. This unit fit & had a inside ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on October 26, 2022
Posted by: Myxerxes
[This review was collected as part of a promotion.] We love it. Makes plenty of ice cubes and enough freezer space for our needs
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 28, 2022
We appreciate you taking the time to share your feedback with us. We are happy to know that you love your new refrigerator, and its ice-making capabilities and that the space is sufficient for your needs. We thank you for choosing Frigidaire. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to Use
on February 21, 2022
Posted by: YAR50
[This review was collected as part of a promotion.] Reluctant to buy a french-door style refrigerator, I nevertheless selected this model because of its bottom freezer and perfect fit into my existing space. I couldn't be happier: it's good-looking, easy to organize, makes small (not teeny-tiny) ice cubes, and has 3 serviceable compartments in the freezer, making freezer storage and access efficient. It lacks a meat drawer, which is a little unusual in my experience, but I put a plastic bin on the bottom shelf and that easily separates meat from other foods.
Written by a customer while visiting frigidaire.com