Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Quiet and perfect size
on April 20, 2026
Posted by: Perfect frig
[This review was collected as part of a promotion.] Unobtrusive refrigerator in a small kitchen. Runs quietly and blends in nicely. Ice maker in the freezer is easy to get to and makes ice quietly. Love it!
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 20, 2026
We’re delighted to hear that the refrigerator fits so well in your small kitchen and operates quietly while blending in seamlessly. It’s also great to know that you find the ice maker easy to access and quiet in use—comfort and convenience like this are exactly what we aim to deliver.
We truly appreciate your support and are glad you’re enjoying your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your support and are glad you’re enjoying your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Quality and Affordable
on April 20, 2026
Posted by: Kgelay
[This review was collected as part of a promotion.] Extremely happy with our new Frigidaire refrigerator. Much more spacious than I anticipated. Like the replaceable air filter option and the interior layout. Great purchase!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear you’re extremely happy with your new refrigerator and that it exceeded your expectations with its spacious interior and thoughtful layout. It’s great to know you’re enjoying the replaceable air filter feature as well. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 19, 2026
Posted by: WDK71
[This review was collected as part of a promotion.] Very pleased with purchase. Freezer not as spacious as I thought. Love the stainless steel.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that you’re very pleased with your purchase and that you’re enjoying the stainless steel finish and overall design. It’s great to know the refrigerator is working well for your needs.
We also appreciate your comment regarding the freezer capacity. With counter-depth and compact French door designs, freezer space is sometimes more limited compared to standard-depth models, as the focus is on maximizing kitchen fit and fresh food storage while maintaining a sleek profile.
Thank you again for taking the time to share your experience—we’re happy the unit is meeting your expectations overall. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re very pleased with your purchase and that you’re enjoying the stainless steel finish and overall design. It’s great to know the refrigerator is working well for your needs.
We also appreciate your comment regarding the freezer capacity. With counter-depth and compact French door designs, freezer space is sometimes more limited compared to standard-depth models, as the focus is on maximizing kitchen fit and fresh food storage while maintaining a sleek profile.
Thank you again for taking the time to share your experience—we’re happy the unit is meeting your expectations overall. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 19, 2026
Posted by: KrisRolo
[This review was collected as part of a promotion.] We really like our new refrigerator. The lighting is wonderful and it fits our space perfectly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 18 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear that you’re enjoying your new refrigerator and that it fits your space so well. It’s great to know you’re also pleased with the interior lighting, as that’s designed to improve visibility and make everyday use more convenient.
We appreciate you taking the time to share your experience and are happy the appliance is working well for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re enjoying your new refrigerator and that it fits your space so well. It’s great to know you’re also pleased with the interior lighting, as that’s designed to improve visibility and make everyday use more convenient.
We appreciate you taking the time to share your experience and are happy the appliance is working well for you. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
A nice upgrade for our small kitchen
on April 19, 2026
Posted by: Edotjdot12
[This review was collected as part of a promotion.] We like the size of the ice cubes. It’s quiet and looks great. I think the shelves could be slightly stronger - I see a little bow on the top one (we have yogurt and milk up there).
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 22, 2026
Thank you for your 5-star review! We’re so glad to hear your new refrigerator has been a great upgrade for your smaller kitchen and that you’re enjoying the ice size, quiet operation, and overall design.
We also appreciate your honest note about the shelf strength. Feedback like yours is important and will be shared with our product team for review, especially regarding weight distribution on frequently used shelves.
If you ever need assistance or have questions, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We also appreciate your honest note about the shelf strength. Feedback like yours is important and will be shared with our product team for review, especially regarding weight distribution on frequently used shelves.
If you ever need assistance or have questions, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for Townhome
on April 19, 2026
Posted by: JoeyFridge123
After a long & extensive search for just the right fit & function, Frigidaire won my business with its reputation & design quality/craftsmanship. Delivery & installation was a breeze. I am already recommending to my circle. Thank you.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 22, 2026
Thank you for your 5-star review, JoeyFridge123! We’re so glad to hear your search led you to a Frigidaire refrigerator that fits your townhome perfectly and meets your expectations for both design and craftsmanship.
It’s wonderful to know delivery and installation went smoothly, and we truly appreciate you recommending us to your circle—that means a lot.
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
It’s wonderful to know delivery and installation went smoothly, and we truly appreciate you recommending us to your circle—that means a lot.
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge and Freezer!
on April 19, 2026
Posted by: CourtF
We love our new refrigerator! Moving to have the fridge on the top is a huge improvement from our former setup. The counterdepth width is saving us very critical floor space in our kitchen. We’re also very happy with the amount of food we can fit into the fridge.
The only problem is that ever so often, the left door doesn’t close as easily because the sealant strip stays popped out or is poking out a little and it hits the right door stopping it from closing. It seems to only happen about 5% of the time we use that door.
The only problem is that ever so often, the left door doesn’t close as easily because the sealant strip stays popped out or is poking out a little and it hits the right door stopping it from closing. It seems to only happen about 5% of the time we use that door.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 22, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re very happy to hear that you’re enjoying the updated top-refrigerator design, the space-saving counter-depth fit, and the overall storage capacity. It’s great to know the unit has been a strong improvement for your kitchen layout and daily use.
We also appreciate you bringing the door concern to our attention. Based on your description, it sounds like the door gasket (seal strip) may occasionally shift or not sit flush, which can prevent the left door from closing smoothly.
If the gasket continues to pop out or interfere with closing even after adjustment, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re very happy to hear that you’re enjoying the updated top-refrigerator design, the space-saving counter-depth fit, and the overall storage capacity. It’s great to know the unit has been a strong improvement for your kitchen layout and daily use.
We also appreciate you bringing the door concern to our attention. Based on your description, it sounds like the door gasket (seal strip) may occasionally shift or not sit flush, which can prevent the left door from closing smoothly.
If the gasket continues to pop out or interfere with closing even after adjustment, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good functional
on April 18, 2026
Posted by: Rana05
[This review was collected as part of a promotion.] Love this unit. It's has double deck. One fore regular and at bottom for freezer. Good design.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 22, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the double-door design and finding it well thought out. We appreciate you choosing Frigidaire and hope you continue to love your unit!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com