Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire
on April 15, 2025
Posted by: JSS2025
[This review was collected as part of a promotion.] We LOVE our new 33” Frigidaire! It’s the perfect size including depth for us! Stylish and sleek.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 15, 2025
Posted by: Wilushewski
[This review was collected as part of a promotion.] It’s been a bout a month, no complaints it’s quite, has a ton of space i love the lights how the dim on to the brightest, i literally don’t have one complaint at this time the freezer is nice and i love how there are two drawers plus the big area on the bottom
Took me a few tries to get the door storage containers to fully seat but more because i was afraid to push too hard things are nice and cold. If anything changes i will report back but so far one month in i like it
Took me a few tries to get the door storage containers to fully seat but more because i was afraid to push too hard things are nice and cold. If anything changes i will report back but so far one month in i like it
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 15, 2025
Good day! Thank you for your thoughtful feedback! We're so glad to hear you're enjoying your new refrigerator — especially that it's spacious, looks great, runs quietly, and feels light. That’s exactly the kind of experience we aim to deliver!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
great purchase
on April 15, 2025
Posted by: Jim D 0323
[This review was collected as part of a promotion.] this appliance is awesome and was a great purchase. i will definetly purchase another frigidaire appliance
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely Happy with my new Appliance
on April 15, 2025
Posted by: No name 018
[This review was collected as part of a promotion.] Have bought several refrigerators over the years and find that this one exceeds my expectations......super super happy with the funcionalty.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 15, 2025
Hi there,
Wow—thank you for the amazing feedback! We're thrilled to hear that this refrigerator has exceeded your expectations. Knowing you’ve purchased several over the years and are super super happy with the functionality means the world to us!
If you ever need assistance or have any questions, feel free to reach out to our Customer Care Team. You can connect with them via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire—we truly appreciate it! -Rox
Wow—thank you for the amazing feedback! We're thrilled to hear that this refrigerator has exceeded your expectations. Knowing you’ve purchased several over the years and are super super happy with the functionality means the world to us!
If you ever need assistance or have any questions, feel free to reach out to our Customer Care Team. You can connect with them via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire—we truly appreciate it! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on April 16, 2025
Posted by: Syrbailey
[This review was collected as part of a promotion.] It fit perfectly in the space and love the fact that I can see all shelfs! Enough space for our family!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 16, 2025
Hi, Syrbailey. That’s awesome! Perfect fit, great visibility, and enough room for the whole family, sounds like a win on all fronts. Thanks for the kind words, and we’re so glad it’s working out so well for you! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful
on April 16, 2025
Posted by: rose66grant
[This review was collected as part of a promotion.] Only had a small space for a new fridge, and this one fit perfectly with all the extras of a larger model
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Refrigerator
on April 16, 2025
Posted by: Diand221
[This review was collected as part of a promotion.] Wish there was an easy means to opening the inside freezer drawers. No handle. Appliance not as big as I was expecting. My fault for not measuring the inside compared to what I currently have. Nice looking refrigerator, though!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 17, 2025
Thank you for your feedback! We're glad to hear you like the look of your new refrigerator, though we understand your concerns about the freezer drawer design and interior space. You're absolutely right—measuring and comparing interiors can be tricky, especially when models vary in layout and design.
We appreciate your thoughts on the drawer accessibility, and we’ll be sure to pass along your suggestion to our design team for future improvements. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
We appreciate your thoughts on the drawer accessibility, and we’ll be sure to pass along your suggestion to our design team for future improvements. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size for a small kitchen
on April 16, 2025
Posted by: CynRob
[This review was collected as part of a promotion.] roomy on the inside, but doesn't take up a lot of room
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 17, 2025
Thank you for your feedback, CynRob! We're so glad to hear you're enjoying the spacious interior without it taking up too much room in your space. We appreciate you choosing Frigidaire and hope your appliance continues to serve you well!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com