Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Counter Depth French Door model
on April 11, 2025
Posted by: Rock195543
[This review was collected as part of a promotion.] Looks sleek. Many have notably less room. This one doesn’t feel small. The freezer compartment is well organized.
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, April 14, 2025
Thank you for your review, Rock195543. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 11, 2025
Posted by: Hank27
[This review was collected as part of a promotion.] Love my fridge, lots of indoor storage, super quiet and has a freezer boost
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2025
Thank you for your review, Hank27. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on April 11, 2025
Posted by: cmk140
[This review was collected as part of a promotion.] Love my new fridge. This is my first time with a bottom freezer and I am loving it. The refrigerator is spacious and holds temperature well. I am happy with my purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2025
Thank you for your review, cmk140. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
The Goldilocks
on April 11, 2025
Posted by: Nick0721
[This review was collected as part of a promotion.] This fridge was chosen mostly because it fit the space needed. Most other brands do not sell fridges in this height and I appreciate Frigidaire for having this model! The only downside is the ice maker does not keep up quickly enough compared to our older Frigidaire. Love the French door fridge section!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 14, 2025
Thank you so much for your kind words, Nick0721! We’re glad to hear this model was the perfect fit for your space and that you’re enjoying the French door design—it’s a fan favorite for a reason! We also appreciate your feedback about the ice maker and will be sure to pass that along to our product team. Your insights help us continue to improve.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 12, 2025
Posted by: Smith30121
[This review was collected as part of a promotion.] This is the best frig I’ve ever had
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 14, 2025
Hi Smith30121,
Thank you so much for the awesome feedback! We're thrilled to hear that your Frigidaire fridge is the best one you've ever had. We’re so happy it’s working well for you!
If you ever need assistance or have questions, feel free to reach out to our Customer Care Team. You can connect with them via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire! -Rox
Thank you so much for the awesome feedback! We're thrilled to hear that your Frigidaire fridge is the best one you've ever had. We’re so happy it’s working well for you!
If you ever need assistance or have questions, feel free to reach out to our Customer Care Team. You can connect with them via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our fridge
on April 12, 2025
Posted by: Hoffy3275
[This review was collected as part of a promotion.] Perfect, just what we needed and great quality
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2025
Thank you for your fantastic feedback! We’re delighted to hear that our product is just what you needed and that you're impressed with its quality. Your satisfaction is our top priority! If you have any questions or need assistance, please feel free to reach out via our live chat option at Frigidaire.com or call us at 1-800-374-4432, available Monday to Friday from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 12, 2025
Posted by: Scheme
[This review was collected as part of a promotion.] We have an odd space to fit the fridge into and very small old doors so we’re fairly restricted on which fridge we could buy. This one fit the bill and is really nice. Much easier to keep organized than our old freezer on top fridge. I appreciate how the lights gently turn on in the fridge as well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2025
Thank you for taking the time to share your experience! We're so pleased to hear that our fridge is a perfect fit for your space. It's great to know that it's making a positive difference in your kitchen! If you have any questions or need assistance with your appliance, please feel free to reach out via our live chat option at Frigidaire.com or call us at 1-800-374-4432, available Monday to Friday from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but mighty
on April 12, 2025
Posted by: Jstevenson4758
[This review was collected as part of a promotion.] This fridge is slightly smaller than our old 18.1 cubic foot top freezer and yet it’s bigger in space as it definitely can hold more.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2025
Thank you for sharing your experience with your new refrigerator! We’re delighted to hear that you’re finding it to be more spacious despite its slightly smaller size. Our design focuses on maximizing efficiency and storage capacity, so it's wonderful to know that it's meeting your needs. If you have any questions or require assistance, please feel free to reach out through our live chat option at Frigidaire.com or call us at 1-800-374-4432, Monday to Friday from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com