Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 7, 2025
Posted by: Sherrisue
[This review was collected as part of a promotion.] I love the new Frigidaire Refrigerator. I had a side by side for years and it was way to narrow on both sides a lot of the time. With the new freezer on the bottom it gives me much more room in both the refrigerator and in the freezer.. I LOVE IT
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really well thought out fridge
on April 7, 2025
Posted by: Diego Don
[This review was collected as part of a promotion.] Really like it so far. Still new to us.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 8, 2025
Hi, Diego Don!
Thank you for your feedback! We’re so glad to hear you’re enjoying your new Frigidaire so far. We hope it continues to meet your expectations as you get more familiar with it.
If you ever have any questions or need support, feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback! We’re so glad to hear you’re enjoying your new Frigidaire so far. We hope it continues to meet your expectations as you get more familiar with it.
If you ever have any questions or need support, feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Pleased
on April 8, 2025
Posted by: Jeff and Janey
[This review was collected as part of a promotion.] Perfect required smaller size for the space. Great design and features.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 8, 2025
Good day! Thank you for sharing your experience! We're so glad to hear that the unit is a perfect fit for your space and that you're enjoying the design and features. We appreciate you choosing Frigidaire and hope it continues to serve you well. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire
on April 8, 2025
Posted by: MarlaW
[This review was collected as part of a promotion.] I have always had Frigidaire refrigerators. When my house flooded we had to get a new refrigerator which unfortunately was not a refrigerator. It lasted 2 years. My original Frigidaire quit working after over 20 years. I am back to my original. I have a Frigidaire dishwasher that survived the flood. This is my tried and true and I will never buy a different brand ever again.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 8, 2025
Hi, Marla. It’s wonderful to hear that you’re back with your original Frigidaire after such a challenging experience with the flood! It’s impressive how long your original Frigidaire lasted, and it's great that your dishwasher made it through as well. It sounds like Frigidaire truly is your tried and true brand, and we’re glad to hear you're sticking with what works best for you. Here’s to many more years of reliable appliances! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2025
Posted by: Grannygirl
[This review was collected as part of a promotion.] Awesome Frigidaire refrigerator! No more bending down for things. Bottom freezer is large. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on April 8, 2025
Posted by: Muxacuk
[This review was collected as part of a promotion.] Love the fridge. Had trouble putting the door shelves in, thought they would break while doing so. Overall, it has plenty of room for us and keeps everything cold. I didn't hook up the water line, so I can't comment on that. I am happy with the purchase.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 9, 2025
Hi, Muxacuk!
Thank you for taking the time to share your experience! We’re happy to hear that you’re enjoying your new fridge and that it’s meeting your needs with plenty of space and great cooling performance. We appreciate your feedback about the door shelves—installing them can be a bit tricky, and your input helps us improve.
If you ever have any questions or need assistance in the future, we’re here to help! Please feel free to reach out via Live Chat at frigidaire.com, or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8 p.m. EST, and we’ll be happy to dive right in.
Thank you for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for taking the time to share your experience! We’re happy to hear that you’re enjoying your new fridge and that it’s meeting your needs with plenty of space and great cooling performance. We appreciate your feedback about the door shelves—installing them can be a bit tricky, and your input helps us improve.
If you ever have any questions or need assistance in the future, we’re here to help! Please feel free to reach out via Live Chat at frigidaire.com, or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8 p.m. EST, and we’ll be happy to dive right in.
Thank you for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
1
Just say no
on April 8, 2025
Posted by: Slijgker
Horrible design. Manual has no information about installing the door shelves, and they are a fiendish problem. Had to push so hard to insert that the shelf shattered and cut me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 11, 2025
Hello there. Thank you for your feedback, and we're really sorry to hear about your experience. That sounds incredibly frustrating and concerning, especially with the shelf breaking and causing an injury. A product’s design and manual should make installation straightforward, not stressful or unsafe. We truly appreciate you taking the time to share this, and if you need any assistance, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 9, 2025
Posted by: Muneeba
[This review was collected as part of a promotion.] I love the fridge. It’s perfect in terms of size for my family and I. It is also very pretty and obviously no fingerprints for when the grandkids visit. Love it!
Written by a customer while visiting frigidaire.com