Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,835 Reviews)
Rating breakdown 6,835 reviews
5 Stars
5,186
4 Stars
1,375
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect size
on March 10, 2026
Posted by: Happy Snowbirds
[This review was collected as part of a promotion.] We winter in AZ and live in a 55+ park. Our house there is what they call a park model. We needed a small unit to fit in an existing space and this unit fit that space perfect. It has all the upgrades that a full size modern refrigerator has in a smaller size. French doors, Bottom freezer, Counter depth, Ice maker, Energy efficient and Modern stainless steel look.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2026
Thank you for sharing your experience! We’re glad to hear that this refrigerator fits perfectly in your space and that you’re enjoying all the modern features, from the French doors and bottom freezer to the energy efficiency and stainless steel design.
We appreciate your feedback and hope it continues to serve you well in your Arizona home! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your feedback and hope it continues to serve you well in your Arizona home! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: Kitchen manager
[This review was collected as part of a promotion.] Love the French Doors. Easy to find items. Nice bright lighting compared to my old fridge. Lots of freezer space. Definitely worth it!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 13, 2026
Hi, Kitchen manager! Thank you for sharing your wonderful feedback! We're thrilled to hear that you love the French doors and that the bright lighting and spacious freezer make it easier to organize and find your items. It's great to know that your new French Door Refrigerator is a big improvement from your previous fridge and that you feel it was definitely worth it.
If you ever have questions or need support with your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. Our team will be happy to assist you. -Angel
If you ever have questions or need support with your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 22, 2021
Posted by: Rue2
[This review was collected as part of a promotion.] The French door counter depth freezer on the bottom with ice maker is the perfect size for our small kitchen . The inside is spacious enough, the doors hold a couple gallons of milk/ juice along with other bottles in different sizes & heights .
I find it easy to find the items that often got lost in my last fridge !
I find it easy to find the items that often got lost in my last fridge !
Written by a customer while visiting frigidaire.com
Customer Rating
2
not deaf - follow up
on September 28, 2021
Posted by: not deaf follow up
[This review was collected as part of a promotion.] Working from home at the kitchen table I made notes of on and off times. It is ON for 1 hour straight, then OFF for 20 minutes, so is making noise 75% of the time. If this does not sound bad remember that it is running 18 hours a day! I like silence and this is not good. Refrigerators should have minimum duty cycle on spec sheet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on November 27, 2024
Posted by: Papa Vader
[This review was collected as part of a promotion.] This fridge is perfect for tight spaces and does not appear small. We could not have gotten a fridge any larger in our current space without remodeling the kitchen. I like that I don't have to bend over to get to the crispers or anything else in the fridge section since the fridge is use most frequently. However, you do have to bend over to get ice. The ice maker makes perfect size cubes. We are very happy with the fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge Upgrade
on September 28, 2021
Posted by: MrSchroth
[This review was collected as part of a promotion.] We got this refrigerator as an upgrade to our current side by side one. Even though they're the same size, this one feels MUCH more spacious. The refrigerator, with the double doors, is so nice. The amount of space and built in storage is excellent. The lighting is nice too. The freezer allows for about the typical amount of space we're used to, but it's more maximized. Nothing is "shoved in the back." The ice maker works well too. I would give this 5 stars if there was a water dispenser. Very happy with this fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for my small space
on November 3, 2024
Posted by: Condoval
[This review was collected as part of a promotion.] The Frigidaire is a perfect solution for my condo space.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not happy with set up/delivery
on April 6, 2022
Posted by: Very Disgruntled
Took forever to get it!! Then, they were in and out on 15 minutes. When the dust settled, I noticed that one door was about 1/8 inch higher than the other and the ice maker doesn’t work (yes, it is set “on”)!! Now, wha do I do? Very Disappointed
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 7, 2022
We are sorry to hear of any disappointment your delivery has caused you, and we would like to assist with your concerns to help turn your experience around.
At your convenience, please connect with us via Live Chat on www.frigidaire.com, and our experts will dive right in.
Best Regards,
Ciara
At your convenience, please connect with us via Live Chat on www.frigidaire.com, and our experts will dive right in.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com