Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 21, 2026
Posted by: Bushelon
[This review was collected as part of a promotion.] I love the spaciousness and efficiency of this refrigerator. There is a lot of room on the shelves and in the freezer drawer. It keeps everything neat and organized. Do not let the size fool you! Compact but mighty.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 24, 2026
Hi, Bushelon! Thank you for sharing your experience with your Frigidaire French-door refrigerator! We’re so glad to hear you’re enjoying the spacious design and efficient layout. It’s great that the shelving and freezer drawer are helping you keep everything neat and organized.
We love your description—“compact but mighty” really says it all! It’s wonderful to know the size is working so well for your space while still giving you the storage capacity you need.
We truly appreciate your feedback and are happy to have you as part of the Frigidaire family.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
We love your description—“compact but mighty” really says it all! It’s wonderful to know the size is working so well for your space while still giving you the storage capacity you need.
We truly appreciate your feedback and are happy to have you as part of the Frigidaire family.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on April 21, 2026
Posted by: Vonna D
[This review was collected as part of a promotion.] Love this fridge! The 3 level freezer is a nice option. My mother can stop haunting me now that I don't have a dreaded side by side anymore.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 24, 2026
Hi, Vonna D! Thank you for sharing your feedback—we’re glad to hear you’re loving your Frigidaire French-door refrigerator!
It’s great to know the 3-level freezer is working well for your storage needs and helping keep everything organized. We also appreciate your perspective on moving away from a side-by-side model—it sounds like this upgrade has been a much better fit for your kitchen setup.
We’re happy it’s been such a positive change for you overall, and we hope it continues to serve you well for years to come.
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
It’s great to know the 3-level freezer is working well for your storage needs and helping keep everything organized. We also appreciate your perspective on moving away from a side-by-side model—it sounds like this upgrade has been a much better fit for your kitchen setup.
We’re happy it’s been such a positive change for you overall, and we hope it continues to serve you well for years to come.
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleasantly surprised
on April 21, 2026
Posted by: Moonmonster
[This review was collected as part of a promotion.] I had no choice but to go with a smaller fridge but this little beauty is roomy and well organized. The freezer is spacious and the outside is classy looking.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2026
Thank you for sharing your feedback.
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator has exceeded your expectations in both storage capacity and organization. It’s great to know that the freezer space is meeting your needs and that you are happy with the overall design and appearance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator has exceeded your expectations in both storage capacity and organization. It’s great to know that the freezer space is meeting your needs and that you are happy with the overall design and appearance. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
A nice refrigerator
on April 21, 2026
Posted by: Elsie1
[This review was collected as part of a promotion.] All parts work well. The design is convenient and is just what I needed. My only complaint is getting my hands on the owners manual. Your website is not user friendly!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 23, 2026
Thank you for sharing your feedback.
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is performing well and that you find the design convenient and well-suited to your needs.
We’re sorry to learn about the difficulty you experienced accessing the owner’s manual. We understand how important it is to have easy access to product documentation, and we appreciate you bringing this to our attention. Your feedback regarding the website experience is valuable and will be shared with our digital support team for review and improvement. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re pleased to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is performing well and that you find the design convenient and well-suited to your needs.
We’re sorry to learn about the difficulty you experienced accessing the owner’s manual. We understand how important it is to have easy access to product documentation, and we appreciate you bringing this to our attention. Your feedback regarding the website experience is valuable and will be shared with our digital support team for review and improvement. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 21, 2026
Posted by: Busia kitchen
[This review was collected as part of a promotion.] The Wife absolutely loves the refrigerator.looks great in the kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 23, 2026
Hi there, Busia kitchen! Thank you for sharing your feedback. We’re glad to hear your Frigidaire refrigerator is a great fit for your kitchen!
It’s wonderful to know it looks great in the space and that your wife is enjoying it. We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your refrigerator!
- Maico
It’s wonderful to know it looks great in the space and that your wife is enjoying it. We appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your refrigerator!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frigidaire
on April 20, 2026
Posted by: martinrental
The frig was everything we wanted. Easy to clean, great ice maker and lots of room for all our food. Outside stays clean and fingermark proof.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 23, 2026
Hi there. Thank you for your feedback!
We’re happy to hear your refrigerator is meeting your expectations with its spacious design, easy cleaning, and ice maker performance. It’s great that the finish is also helping keep it looking clean.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re happy to hear your refrigerator is meeting your expectations with its spacious design, easy cleaning, and ice maker performance. It’s great that the finish is also helping keep it looking clean.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
frigidaire fridge review
on April 20, 2026
Posted by: patricth
[This review was collected as part of a promotion.] we bot our refrigerator about 2 weeks ago and are pleased with the performance . the ice machine works fine and the interior remains cool.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 23, 2026
Hi there. Thank you for taking the time to share your feedback!
We’re delighted to hear that your new refrigerator is performing well and that you’re happy with its cooling and ice-making features. It’s great to know it’s meeting your expectations so far.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re delighted to hear that your new refrigerator is performing well and that you’re happy with its cooling and ice-making features. It’s great to know it’s meeting your expectations so far.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good, flexible configuration refrigerator
on April 20, 2026
Posted by: Steve81
[This review was collected as part of a promotion.] We were very space constrained and this model fit the spot perfectly. We wanted simplicity; no water, no automatic ice maker. It has an ice maker but we didn’t hook up water and easily disabled the ice maker. The lower freezer is roomy and the drawers make it so you don’t have to stack stuff on top of other stuff, so can more easily find items in the freezer. The French doors have roomy storage on them. The refrigerator is quiet. A good upgrade from our old one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear this model was a perfect fit for your space and that you’re enjoying its simple, functional design. It’s great to know the roomy freezer drawers and French door storage are making organization easier, and that the quiet operation has been a nice upgrade. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com