Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Brushed metal Fridge
on June 21, 2026
Posted by: Joy64
[This review was collected as part of a promotion.] I am really enjoying this new refrigerator! I love the brushed metal as it matches my stove and toaster oven. The French doors are very attractive as well and makes my apartment kitchen look classy.
I really like that it is counter top and just the right size as well, not too small and not too large.
I really like that it is counter top and just the right size as well, not too small and not too large.
I find that the freezer compartments are handy as well for organization.
I haven’t had to adjust the temperature of the fridge since it was delivered and it keeps the food and beverages perfect!
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the design, size, and features are a great fit for your apartment kitchen.
It’s great to know that you love the brushed metal finish, French door design, and convenient freezer organization. We’re also pleased to hear that your refrigerator is keeping your food and beverages at the perfect temperature right from delivery.
Thank you for choosing Frigidaire. We appreciate your support and hope your refrigerator continues to bring style, convenience, and reliable performance to your home for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the design, size, and features are a great fit for your apartment kitchen.
It’s great to know that you love the brushed metal finish, French door design, and convenient freezer organization. We’re also pleased to hear that your refrigerator is keeping your food and beverages at the perfect temperature right from delivery.
Thank you for choosing Frigidaire. We appreciate your support and hope your refrigerator continues to bring style, convenience, and reliable performance to your home for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator
on June 21, 2026
Posted by: CKC1
[This review was collected as part of a promotion.] This is a good size for a single person or a small family. It has plenty of room for whate you need to refrigerate..
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re glad to hear that your refrigerator is a good size for your needs and provides plenty of space for your food storage.
It’s great to know that the capacity is working well for you, whether for a single person or a small family. We appreciate you choosing Frigidaire and taking the time to share your experience.
Thank you again for your feedback, and we hope you continue to enjoy your refrigerator for years to come. - Maria
It’s great to know that the capacity is working well for you, whether for a single person or a small family. We appreciate you choosing Frigidaire and taking the time to share your experience.
Thank you again for your feedback, and we hope you continue to enjoy your refrigerator for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on June 20, 2026
Posted by: Suek47
[This review was collected as part of a promotion.] Perfect fit for my needs!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 23, 2026
Hi, Suek47! Thank you for your 5-star review! We’re delighted to hear that your Frigidaire French door refrigerator is the perfect fit for your needs. Providing appliances that combine functionality, convenience, and dependable performance is our goal, and it’s wonderful to know your refrigerator is meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you with any future needs. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you with any future needs. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy
on June 20, 2026
Posted by: MEPC
[This review was collected as part of a promotion.] This replaced a 1990s-era fridge in a home we just bought. Happy it fits in the weird space and love the layout of the French doors with bottom freezer. I wish there was a deli drawer/a bit more built-in organization.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 24, 2026
Hello MEPC, thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator was a great fit for your unique space and that you’re enjoying the French door design with the convenient bottom freezer layout. We understand how helpful extra organization features, like a deli drawer, can be for keeping everything easily accessible, and we appreciate you sharing that suggestion with us.
Your feedback helps us continue improving our products and designs. Thank you for choosing Frigidaire, and we hope your new refrigerator serves your home well for many years!
- Maico
Your feedback helps us continue improving our products and designs. Thank you for choosing Frigidaire, and we hope your new refrigerator serves your home well for many years!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on June 20, 2026
Posted by: My Refrg Review
[This review was collected as part of a promotion.] No instructions came with the appliance and it is very difficult to find them online!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 24, 2026
Hello there, thank you for sharing your feedback. We’re sorry to hear that locating the instructions for your Frigidaire appliance has been frustrating. We understand how important it is to have the right information available when setting up and using your appliance, and we appreciate you bringing this experience to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful refrigerator but…
on June 19, 2026
Posted by: Ollie0104
[This review was collected as part of a promotion.] I’m adjusting to the French doors, which take some effort to close. If I turn away quickly, I’ve learned that the door remain open.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 22, 2026
Hi, Ollie0104!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you find it beautiful, though we understand the adjustment to French doors can take some getting used to.
Your note about the doors not fully closing if they’re not pushed in completely is helpful feedback. French door models are designed to seal tightly for efficiency, but they do require a firm close to ensure they fully engage. Over time, many users find it becomes a natural habit.
If you continue to notice any difficulty with the doors sealing properly, our Customer Care Team can help check alignment and ensure everything is operating as intended. You can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate you taking the time to share your experience, and we’re here to help anytime.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you find it beautiful, though we understand the adjustment to French doors can take some getting used to.
Your note about the doors not fully closing if they’re not pushed in completely is helpful feedback. French door models are designed to seal tightly for efficiency, but they do require a firm close to ensure they fully engage. Over time, many users find it becomes a natural habit.
If you continue to notice any difficulty with the doors sealing properly, our Customer Care Team can help check alignment and ensure everything is operating as intended. You can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate you taking the time to share your experience, and we’re here to help anytime.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 19, 2026
Posted by: Joannjej
Love the refrigerator but would have really liked to have had a light in the freezer compartment. The size is perfect for a small place and it looks wonderful.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 22, 2026
Hi, Joannjej!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you love the design and that the size is a great fit for your space—it’s always great when an appliance works well in a smaller home while still looking good.
We also appreciate your note about the freezer lighting. Feedback like this is really helpful and will be shared with our product team for future consideration.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you love the design and that the size is a great fit for your space—it’s always great when an appliance works well in a smaller home while still looking good.
We also appreciate your note about the freezer lighting. Feedback like this is really helpful and will be shared with our product team for future consideration.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
absent lighting in freezer
on June 19, 2026
Posted by: DJR forever
[This review was collected as part of a promotion.] I am definitely enjoying my new refrigerator but only disappointment is that there is no lighting in the freezer section. Sorry to say the price of this piece it should have that feature. My older model had the feature included but only half the price. I feel its more helpful to definitely have otherwise the style looks nice. Anything you suggest would be helpful
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying your new refrigerator and that you like its overall design and performance, while we’re sorry to hear your disappointment regarding the lack of freezer lighting, especially given your experience with your previous model that included this feature at a lower price point, and we understand how this can impact convenience and visibility.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com