Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 2, 2025
Posted by: Vicky1962
[This review was collected as part of a promotion.] I love my new fridge! It got cold very quickly. I have enough space for anything I need to keep cold. Shelving is easy to adjust, it’s well lit and everything is reachable. Glad I decided on Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good refrigerator
on April 2, 2025
Posted by: Mike th
[This review was collected as part of a promotion.] Love the fridge
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 2, 2025
Thank you so much for your kind words, Mike th! We’re thrilled to hear that you love the fridge. If you need anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2025
Posted by: Katkrazy
[This review was collected as part of a promotion.] Small refrigerator but very well laid out, very user friendly. I like that the freezer compartment has 2 drawers so 3 levels. It keeps from having everything in one deep drawer and having to dig to find stuff. I had another brand that was the same size except it was standard depth not counter depth like this one and really it had less usable space.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 4, 2025
Thank you for sharing your thoughts! We’re glad to hear that the refrigerator’s layout and user-friendly design are working well for you. The two drawers in the freezer compartment are definitely a great feature for easy organization, and it’s fantastic that the counter-depth design maximizes usable space. It’s great to know that this fridge is making a big difference compared to your previous one.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on April 2, 2025
Posted by: Loxsteve
[This review was collected as part of a promotion.] My wife and I, being elderly, found it increasingly difficult to bend over or squat down to reach things in our old refrigerator that had a top freezer. So we decided to get this bottom freezer refrigerator and are so glad we did. It is great having everything we need at basically eye level. No more bending down. On top of that, it is a beautiful refrigerator with many great features. I like the fact that it has a digital display to set the temperature. It is small enough to fit in our small space but plenty big enough for our needs. We are very happy with it. I highly recommend this refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 4, 2025
Thank you for sharing your wonderful feedback! We’re so glad to hear that your new bottom freezer refrigerator has made things easier for you and your wife. It's great to know that having everything at eye level is helping you avoid the bending and squatting that was becoming difficult. We're also thrilled that you’re enjoying the digital display and the other great features. It’s wonderful to hear that the fridge is the perfect size for your space while still meeting all of your needs.
We truly appreciate your recommendation and are so happy to have you as a satisfied customer!
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
We truly appreciate your recommendation and are so happy to have you as a satisfied customer!
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for my needs
on April 2, 2025
Posted by: Bob 57
[This review was collected as part of a promotion.] Love this refrigerator amazing capacity for counter depth. Great use of space!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Little Fridge
on April 2, 2025
Posted by: Ness6167
[This review was collected as part of a promotion.] Would have given this 5 stars, but took off a star due to limited arrangements of shelves. Other than that, I love it! Great little fridge for the price. Love the fingerprint resistant stainless. Looks great and keeps temperatures level in both the fridge and freezer. Although the freezer space is compact, it is layed out well...No digging to find items. Not thrilled with the lack of door bin placement spots, but overall a solid buy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 2, 2025
Posted by: Amg1125
[This review was collected as part of a promotion.] Great fridge only downfall is the fact that there is no light in the freezer. My fault for not fully reading the description. Other than that absolutely love it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 3, 2025
Hello, Amg1125! Thank you for your feedback! We're glad to hear you're enjoying the fridge overall. We understand that the absence of a light in the freezer is a bit inconvenient, and we appreciate you sharing that with us. If you have any other questions or need further assistance, please feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. We're available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we're happy to assist in any way we can! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent fridge
on April 3, 2025
Posted by: AZPizzaGorr
[This review was collected as part of a promotion.] Sleek, large, lots of space, nice features - love the double doors and separate freezer on the bottom. Looks great in the space as well.
Written by a customer while visiting frigidaire.com