Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,397 Reviews)
Rating breakdown 6,397 reviews
5 Stars
4,838
4 Stars
1,293
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Small but spacious
on March 26, 2025
Posted by: LCollins
[This review was collected as part of a promotion.] This refrigerator replaced a side-by-side that stopped working. The Frigidaire is spacious for its size, I have only had it a few weeks but it appears to be a great choice. I needed a smaller fridge due to cabinets built around the refrigerator. The counter-depth was a good option as it takes up less footprint but is still spacious for a small refrigerator. I was worried about the size of the freezer, but it is very roomy. The only down size is there is no light in the freezer which I knew about from previous reviews. It would be nice if there was a light.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 27, 2025
Hello LCollins!
We appreciate you taking the time to share your experience! It’s great to hear that your new Frigidaire refrigerator is a perfect fit for your space and that you're enjoying its roomy design. We understand your feedback about the freezer light, and we’ll be sure to share it with our team.
If you ever need any assistance, feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further.. Thank you for choosing Frigidaire! ~Sam
We appreciate you taking the time to share your experience! It’s great to hear that your new Frigidaire refrigerator is a perfect fit for your space and that you're enjoying its roomy design. We understand your feedback about the freezer light, and we’ll be sure to share it with our team.
If you ever need any assistance, feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further.. Thank you for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mycooler
on March 27, 2025
Posted by: klk23
[This review was collected as part of a promotion.] Great fridge
Written by a customer while visiting frigidaire.com
Customer Rating
4
French door fridge FRFG1723AV
on March 27, 2025
Posted by: Sandy jars
[This review was collected as part of a promotion.] We have a small space for the fridge, and really wanted the freezer below the fridge. It was hard to find but this fits the bill. It looks nice. The only thin i would change is more flexibility on the shelves. They go across the while fridge and i would prefer that the shelves be adjustable independently on each side of the french door.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 27, 2025
Hello Sandy jars!
We appreciate you taking the time to share your experience with your Frigidaire Counter-Depth French Door Refrigerator! We're glad to hear that it fits your space well and that you like its design.
We also understand your preference for more flexible shelving options. Your feedback is valuable, and we will share it with our product development team for future design improvements.
If you have any further questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further. ~Sam
We appreciate you taking the time to share your experience with your Frigidaire Counter-Depth French Door Refrigerator! We're glad to hear that it fits your space well and that you like its design.
We also understand your preference for more flexible shelving options. Your feedback is valuable, and we will share it with our product development team for future design improvements.
If you have any further questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
It’s got nice features
on March 27, 2025
Posted by: Mgm123
[This review was collected as part of a promotion.] There’s are some areas I really like- the multiple layers within the freezer, the ice maker, the bright lights in the fridge. Things I don’t like: no light in the freezer, not enough baskets in the fridge, the fruit and veggie crisper baskets are small. This fridge is supposed to be larger than the one we had, but it actually feels smaller. Some small improvements could really make this a nice fridge.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 27, 2025
Hello Mgm123!
Thank you for sharing your thoughts on your Frigidaire Counter-Depth French Door Refrigerator! We're glad to hear that you’re enjoying the multiple freezer layers, ice maker, and bright lighting.
We also appreciate your feedback on areas for improvement, such as the freezer lighting, storage baskets, and crisper size. Customer input like yours helps us improve our designs, and we’ll be sure to pass along your suggestions to our product development team.
If there’s anything else we can assist with,feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further.
We appreciate you choosing Frigidaire!~Sam
Thank you for sharing your thoughts on your Frigidaire Counter-Depth French Door Refrigerator! We're glad to hear that you’re enjoying the multiple freezer layers, ice maker, and bright lighting.
We also appreciate your feedback on areas for improvement, such as the freezer lighting, storage baskets, and crisper size. Customer input like yours helps us improve our designs, and we’ll be sure to pass along your suggestions to our product development team.
If there’s anything else we can assist with,feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further.
We appreciate you choosing Frigidaire!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 27, 2025
Posted by: flashjack
[This review was collected as part of a promotion.] Looks like a professional, well made refrigerator. replaced another brand that only lasted 8 years.that was 2 cu ft larger.this refrigerator seems to fit more in a smaller package.wife loves the overall setup of the shelves and bottom freezer. were seniors and appreciate the simplicity of it.hope this refrigerator lasts much longer. frigidaire was a recommended brand by our appliance repairman. thanks
Written by a customer while visiting frigidaire.com
Customer Rating
4
LOVE the fridge, dislike the space
on March 27, 2025
Posted by: TLCarman
[This review was collected as part of a promotion.] Love my fridge. Don't like the footprint of the unit though as it sticks out 3.25" from the wall where my old fridge sat flush, and no it is not the water line that is in the way.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on March 27, 2025
Posted by: Gina99
[This review was collected as part of a promotion.] Refrigerator is great! It was an easy install and very sleek and functional!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 27, 2025
Thank you for your kind words, Gina99! We're so glad to hear you're enjoying your refrigerator, and that the installation was easy. We appreciate your support and hope it continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really great fridge!
on March 27, 2025
Posted by: MD1017
[This review was collected as part of a promotion.] It’s been a few weeks since my Frigidaire Refrigerator was installed. I truly am amazed by its sleek, counter depth design & roominess inside. It works as described, keeping everything fresh & at correct temperatures!!
Written by a customer while visiting frigidaire.com