Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Rental unit fridge
on June 24, 2026
Posted by: Nana Goose
[This review was collected as part of a promotion.] This fridge looks great in our newly built garage loft apartment. Interior is spacious. Makes great ice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 29, 2026
Hello there, Nana Goose! Thank you for sharing your wonderful feedback! We're thrilled to hear that your new Frigidaire refrigerator looks great in your newly built garage loft apartment and that you're enjoying its spacious interior. It's also great to know that the ice maker is performing well and making plenty of ice for your needs!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks and works great
on June 24, 2026
Posted by: DEBeachliving
[This review was collected as part of a promotion.] I was so happy to see that Frigidaire makes a 30" French door model; those are truly hard to find. It's only been a week, but it looks nice in our space! Temperature is exact to the setting, and it miraculously keeps condensation away in this humid climate. Would like to see a water dispenser in addition to the ice maker, and a light in the lower freezer compartment, but for the price it's really nice and I'm very happy with it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 29, 2026
Hi DEBeachliving!
Thank you for taking the time to share your thoughtful feedback. We're delighted to hear that you're enjoying your new refrigerator and that its size, temperature performance, and ability to minimize condensation have made such a positive impression. It's especially rewarding to know that our 30" French door design was a great fit for your space.
We also appreciate your suggestions regarding a water dispenser and a light in the lower freezer compartment. Feedback like yours is invaluable, and we'll be sure to share your comments with the appropriate team for future product consideration.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your thoughtful feedback. We're delighted to hear that you're enjoying your new refrigerator and that its size, temperature performance, and ability to minimize condensation have made such a positive impression. It's especially rewarding to know that our 30" French door design was a great fit for your space.
We also appreciate your suggestions regarding a water dispenser and a light in the lower freezer compartment. Feedback like yours is invaluable, and we'll be sure to share your comments with the appropriate team for future product consideration.
Thank you again for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Basic fridge
on June 23, 2026
Posted by: Cadence d
[This review was collected as part of a promotion.] I don’t like that it doesn’t come with a draw for the deli items, or how hard it is to take out the crisper bins to clean them. Otherwise it’s a great basic fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 24, 2026
Hi Cadence d, thank you for sharing your feedback. We’re glad to hear you’re enjoying your refrigerator overall, though we’re sorry to hear the lack of a deli drawer and the difficulty of removing the crisper bins for cleaning have been disappointing. We appreciate you taking the time to share your experience.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 23, 2026
Posted by: P GS
[This review was collected as part of a promotion.] This fridge is a game-changer! Spacious, energy-efficient, and super quiet. Keeps food fresh perfectly. I love it! Highly recommend.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for your fantastic review! We’re thrilled to hear that your refrigerator has been a game-changer for your home.
It’s wonderful to know that you’re enjoying the spacious design, energy efficiency, quiet operation, and reliable cooling performance. Keeping food fresh while providing convenience and value is exactly what we strive for.
Thank you for choosing Frigidaire and for recommending our brand. We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for your fantastic review! We’re thrilled to hear that your refrigerator has been a game-changer for your home.
It’s wonderful to know that you’re enjoying the spacious design, energy efficiency, quiet operation, and reliable cooling performance. Keeping food fresh while providing convenience and value is exactly what we strive for.
Thank you for choosing Frigidaire and for recommending our brand. We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 22, 2026
Posted by: Marry1
[This review was collected as part of a promotion.] Need butter tray
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2026
Thank you for taking the time to share your feedback. We appreciate your input regarding your refrigerator and the feature you mentioned.
We understand your comment about needing a butter tray, and we are always interested in hearing how our customers use their appliances and what additional features would make their experience even better. Feedback like yours is valuable and will be shared with the appropriate teams for review.
Thank you for choosing Frigidaire. We appreciate your time and are glad to have you as a customer. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand your comment about needing a butter tray, and we are always interested in hearing how our customers use their appliances and what additional features would make their experience even better. Feedback like yours is valuable and will be shared with the appropriate teams for review.
Thank you for choosing Frigidaire. We appreciate your time and are glad to have you as a customer. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful refrigerator
on June 21, 2026
Posted by: Slader
[This review was collected as part of a promotion.] I love this refrigerator. I was ever hesitant to buy a bottom freezer after seeing friends have a hard time shutting or it getting caught! Not this one. Separate drawers and everything fits nicely!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 24, 2026
Hi, Slader! Thank you for sharing your experience! We're thrilled to hear that you love your Frigidaire French-door refrigerator. It's wonderful to know that it exceeded your expectations, especially after your initial hesitation about a bottom freezer design. We're glad the separate drawers provide excellent organization and that everything fits nicely while operating smoothly. Thank you for choosing Frigidaire and for taking the time to tell us about your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team is ready to assist and ensure you continue enjoying your appliance. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team is ready to assist and ensure you continue enjoying your appliance. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 21, 2026
Posted by: Jeffhitt
[This review was collected as part of a promotion.] Looks great in my kitchen .ice maker works great love the layout.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that your refrigerator looks great in your kitchen and that you’re enjoying the layout.
It’s also wonderful to know that the ice maker is working well for you. We strive to design appliances that combine style, functionality, and convenience, so it’s great to hear your experience reflects that.
Thank you for choosing Frigidaire. We appreciate your feedback and hope you continue to enjoy your appliance. - Maria
It’s also wonderful to know that the ice maker is working well for you. We strive to design appliances that combine style, functionality, and convenience, so it’s great to hear your experience reflects that.
Thank you for choosing Frigidaire. We appreciate your feedback and hope you continue to enjoy your appliance. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on June 21, 2026
Posted by: RZG49
[This review was collected as part of a promotion.] For my money I believe this refrigerator is a great choice.. It looks great and has all the accessories I need. The only wish I have for this refrigerator is a light for the freezer area. Love the freezer drawer and the three separate areas give me organized meats, veggies and other products to freeze.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello RZG49!
Thank you for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that you feel your refrigerator is a great value and that you are enjoying its design, appearance, and accessories. It’s also wonderful to know that the organized freezer drawer with separate sections is helping you keep your frozen foods neatly arranged. We appreciate your suggestion regarding adding a light in the freezer compartment. Feedback like yours is very helpful as we continue to look for ways to improve our products. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that you feel your refrigerator is a great value and that you are enjoying its design, appearance, and accessories. It’s also wonderful to know that the organized freezer drawer with separate sections is helping you keep your frozen foods neatly arranged. We appreciate your suggestion regarding adding a light in the freezer compartment. Feedback like yours is very helpful as we continue to look for ways to improve our products. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com