Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,835 Reviews)
Rating breakdown 6,835 reviews
5 Stars
5,186
4 Stars
1,375
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Happy So Far
on February 19, 2026
Posted by: SB2026
[This review was collected as part of a promotion.] I’m two weeks in with my Frigidaire refrigerator and so far I’m happy with the purchase. I was surprised how much I like all the storage drawers in the freezer. The only thing I had to purchase was a cheese container as it doesn’t come one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hello SB2026, thank you for sharing your experience! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and that the freezer’s storage drawers are making organization easy. We appreciate your feedback regarding the cheese container and understand how having everything included can be helpful.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your new refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your new refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 24, 2026
Posted by: Mannyt55
[This review was collected as part of a promotion.] This fridge meets all of my expectations for my needs .
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 24, 2026
Hello Mannyt55!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that it meets all of your expectations and is serving your needs well.
Your feedback helps us continue to provide reliable, high-quality appliances that make daily life easier. We truly appreciate your support and hope your refrigerator continues to serve you for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that it meets all of your expectations and is serving your needs well.
Your feedback helps us continue to provide reliable, high-quality appliances that make daily life easier. We truly appreciate your support and hope your refrigerator continues to serve you for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on March 5, 2026
Posted by: PatNJoe
[This review was collected as part of a promotion.] We decided to replace a side-by-side appliance (also frigidaire) in a newly purchased home. We previously had a French Door model at another home that we liked, and this smaller counter depth size gave us the options we needed in a smaller footprint where the entry door is opposite the side of the appliance. The gallon door bins and the multiple drawers for the freezer make items easy to access. We are very happy with the model.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Hi there, PatNJoe! Thank you for sharing your experience with us! We’re delighted to hear that your new refrigerator fits your space well and provides the features you were looking for in a counter-depth design. It’s great to know the gallon door bins and multiple freezer drawers are making it easier to organize and access your items.
We also appreciate your continued trust in Frigidaire, and we’re glad this model has lived up to the positive experience you had with your previous appliance. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We also appreciate your continued trust in Frigidaire, and we’re glad this model has lived up to the positive experience you had with your previous appliance. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: turtlesbeach
[This review was collected as part of a promotion.] I love the neat clean look of the appliance. The inside upper shelves feel spacious. The three freezer drawers are quite convenient and keep everything organized.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi turtlesbeach, thank you for sharing your feedback! We’re thrilled to hear that you love the clean, neat look of your refrigerator and that the upper shelves feel spacious.
It’s wonderful to know that the three freezer drawers are convenient and help keep everything organized. We truly appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the three freezer drawers are convenient and help keep everything organized. We truly appreciate you taking the time to share your experience and hope your refrigerator continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying my new Fridge!
on March 7, 2026
Posted by: AnnePat
[This review was collected as part of a promotion.] This is our first double door fridge. Am enjoying organizing my food based on what I access most often. Love the three compartments in the lower freezer allowing me easier access to frozen food
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi AnnePat, thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your first double door fridge and that the organization and accessibility are making your daily routine easier.
It’s great to know that the three compartments in the lower freezer are helping you access your frozen foods more conveniently. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that the three compartments in the lower freezer are helping you access your frozen foods more conveniently. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for smaller spaces
on March 7, 2026
Posted by: Snowbirdie
[This review was collected as part of a promotion.] We really wanted a French door refrigerator but were limited on space. This Frigidaire fit and we are very happy with it. It's well lit in the fridge compartment, the doors have three good sized bins, crisper bins are a little smaller but still hold alot. Freezer has good sized compartments.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire French door refrigerator fits perfectly and is meeting your needs. It’s great to know you’re enjoying the lighting, door bins, and freezer compartments. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new fridge
on March 7, 2026
Posted by: SFBIII
[This review was collected as part of a promotion.] We received our new Frigidaire French Door Refrigerator last Saturday and imediately found it to be an excellent design. Very thoughtful shelving and ergonomics. We're very happy with the purchase and gladly recomend it to anyone looking for a quality 18 cu ft refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that you’re enjoying the thoughtful design, shelving, and ergonomics of your new French Door refrigerator. We appreciate your recommendation and are glad it’s meeting your expectations. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great organization potential in the freezer
on March 7, 2026
Posted by: NLB99524
[This review was collected as part of a promotion.] I have only had my refrigerator for about two weeks, but it is everything I wasnted and expected: counter depth, spacious, and an additional plus of a setion freezer. There are three drawers allowing me to separate veggies and fruit from meat and providing an additional space for bread products. It's really nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi NLB99524! Thank you for sharing your feedback! We’re so glad to hear that your new refrigerator is meeting your expectations and providing the counter-depth design, spacious interior, and additional freezer section you wanted.
It’s wonderful to know that the three drawers are helping you organize your veggies, fruit, meat, and bread products so conveniently. We truly appreciate you taking the time to share your experience and are happy that the fridge is working well for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that the three drawers are helping you organize your veggies, fruit, meat, and bread products so conveniently. We truly appreciate you taking the time to share your experience and are happy that the fridge is working well for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com