Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,845
4 Stars
1,294
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on March 16, 2025
Posted by: JanPal217
[This review was collected as part of a promotion.] Fridge is working really well. I like how easy is everything set up, the cooking and freezing temperature and the ice machine
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hi, JanPal. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and we appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
STOPPED WORKING AFTER FEW WEEKS
on March 16, 2025
Posted by: RNWA
[This review was collected as part of a promotion.] SEEMINGLY FAN STOPPED AFTER FEW WEEKS AND NOW WE HAVE A LOANER..MAY TAKE 2 WEEKS! FRIDGE BEFORE ALSO FRIGIDAIRE ALSO STOPPED AFTER 6 MONTHS..DIFFERENT MODEL AND WE BOUGHT THIS ONE INSTEAD!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 17, 2025
Hello there. We feel the disappointment, and we really appreciate your time in providing feedback about quality concerns. We verified that you were able to get in touch with our customer service specialists and that the authorized servicer had already accepted the work order. We will make sure that everything is in progress. Please feel free to get in touch with us at any time by phone at 800-374-4432 or by live chat at frigidaire.com, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2025
Posted by: labcd
[This review was collected as part of a promotion.] I AM VERY PLEASED WITH IT
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hello there. We appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 17, 2025
Posted by: SylviaT54
[This review was collected as part of a promotion.] Love the fridge
Freezer is a little smaller than I thought it would be
Overall I'm enjoying it
Freezer is a little smaller than I thought it would be
Overall I'm enjoying it
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2025
Hello, SylviaT54. Thank you for your feedback! We're so glad to hear that you're enjoying your new fridge. We understand that the freezer size wasn’t quite what you expected, but we’re happy that overall it’s working well for you.
If you need any further assistance or have any other questions, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
If you need any further assistance or have any other questions, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 17, 2025
Posted by: Miss Stoney Creek
[This review was collected as part of a promotion.] I am so happy with my new refrigerator, especially the big freezer & ice maker. Love it wish I had go it sooner.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hi, Miss Stoney Creek. We appreciate you taking the time to provide feedback. We're glad to hear how you love every design and functionality of your unit. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for small kitchen
on March 18, 2025
Posted by: MartiS
[This review was collected as part of a promotion.] This Frigidaire refrigerator turned out to be better than anticipated. It's roomy, has great storage in the doors, and the freezer drawers are perfect for organization.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on March 18, 2025
Posted by: JohnG97
[This review was collected as part of a promotion.] The fridge works great and was set up nicely.
Just need to figure out why it buzzes every know and then.
Just need to figure out why it buzzes every know and then.
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 20, 2025
Thank you for your review, JohnG97. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 18, 2025
Posted by: Ruidoso Strong
[This review was collected as part of a promotion.] Our new fridge is perfect for the two of us!
Written by a customer while visiting frigidaire.com