Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 28, 2026
Posted by: Michfedo
[This review was collected as part of a promotion.] Holds more than expected, love that it’s counter depth! Also love that there is no water dispenser in the door.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 28, 2026
Hello Michfedo!
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear that it’s exceeding your storage expectations and that the counter-depth design is a great fit for your space. It’s also wonderful to know you appreciate the clean look and added interior space that comes without a water dispenser in the door. We truly appreciate your support, and if you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV)! We’re delighted to hear that it’s exceeding your storage expectations and that the counter-depth design is a great fit for your space. It’s also wonderful to know you appreciate the clean look and added interior space that comes without a water dispenser in the door. We truly appreciate your support, and if you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on April 27, 2026
Posted by: Fijayphil
[This review was collected as part of a promotion.] Very nice size for my condo, easy access to upper section w French doors. Feeezer is roomy and makes nice small ice cubes.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 29, 2026
Good day, Fijayphil! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is a great fit for your condo and that the French door design is making upper-section access easy. It’s also great to know you’re enjoying the roomy freezer and the small ice cubes it produces.
We appreciate you taking the time to let us know how the appliance is working in your home and are happy it’s meeting your needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you taking the time to let us know how the appliance is working in your home and are happy it’s meeting your needs so well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 27, 2026
Posted by: Nick475
[This review was collected as part of a promotion.] Surprisingly spacious for the size. Quiet. Looks nice. Shelves feel sturdy enough. Fit through my old house 32" door easily.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 29, 2026
Hi there, Nick475! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has exceeded expectations in space, operates quietly, and meets your needs in both design and durability. It’s also great to know that the installation was smooth and that it fit easily through your 32" doorway. That kind of convenience really matters.
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than expected
on April 27, 2026
Posted by: Joeb2750
[This review was collected as part of a promotion.] The refrigerator space is generous as is the freezer space. The ice machine is relentless and plenty of ice always. I would not describe the appliance as quietly as I'd like but it certainly is bearable, you just need to get used to the ice maker sounds. They aren't loud, just different.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 29, 2026
Hello Joeb2750, thank you for taking the time to share your detailed feedback. We’re glad to hear you’re enjoying the generous refrigerator and freezer space, and that the ice maker is consistently keeping up with your needs.
We also appreciate your honest note regarding the sound. Ice makers can produce operational noises that vary by cycle, and while they are designed to remain within normal operating levels, we understand that sound perception can differ from home to home. Your feedback is valuable and will be shared with our product team for consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We also appreciate your honest note regarding the sound. Ice makers can produce operational noises that vary by cycle, and while they are designed to remain within normal operating levels, we understand that sound perception can differ from home to home. Your feedback is valuable and will be shared with our product team for consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
French door
on April 27, 2026
Posted by: kayV
[This review was collected as part of a promotion.] Overall, I am pleased with my new Frigidaire
I like the sliding shelf’s in the freezer
What u am missing is a butter shelf, & a cold cut drawer in the fridge cimpartment
I like the sliding shelf’s in the freezer
What u am missing is a butter shelf, & a cold cut drawer in the fridge cimpartment
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 29, 2026
Thank you for sharing your feedback.
We’re glad to hear that you’re pleased overall with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator and that you’re enjoying the convenience of the sliding freezer shelves.
We also appreciate your comments regarding the interior layout. We understand that the absence of a dedicated butter shelf and a cold cuts drawer can be an inconvenience depending on how you organize your food storage. Feedback like yours is very helpful and will be shared with our product team as we continue evaluating design improvements and storage flexibility.
Thank you again for taking the time to share your experience—we truly appreciate it. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re pleased overall with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator and that you’re enjoying the convenience of the sliding freezer shelves.
We also appreciate your comments regarding the interior layout. We understand that the absence of a dedicated butter shelf and a cold cuts drawer can be an inconvenience depending on how you organize your food storage. Feedback like yours is very helpful and will be shared with our product team as we continue evaluating design improvements and storage flexibility.
Thank you again for taking the time to share your experience—we truly appreciate it. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 27, 2026
Posted by: Excited29
[This review was collected as part of a promotion.] I needed a counter depth French door refrigerator that would fit beneath the existing overhead cabinets which were slightly lower than standard kitchen cabinets. This model fit perfectly! Even with the shorter height it still has lots of storage room and the bottom freezer has ample room with three separate storage areas.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 29, 2026
Thank you for sharing your experience.
We’re glad to hear that the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator was a perfect fit for your kitchen layout, especially with the lower overhead cabinets. It’s great to know the design allowed for a seamless installation while still providing the storage capacity you needed.
We’re also pleased that you’re finding the interior layout—including the bottom freezer with its separate compartments—both spacious and practical for your everyday use.
Thank you again for taking the time to share your feedback. We truly appreciate it and are happy the refrigerator is working well for your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator was a perfect fit for your kitchen layout, especially with the lower overhead cabinets. It’s great to know the design allowed for a seamless installation while still providing the storage capacity you needed.
We’re also pleased that you’re finding the interior layout—including the bottom freezer with its separate compartments—both spacious and practical for your everyday use.
Thank you again for taking the time to share your feedback. We truly appreciate it and are happy the refrigerator is working well for your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving it.
on April 27, 2026
Posted by: Christoff
[This review was collected as part of a promotion.] We have only had our new fridge a few weeks now. It looks great! It’’s keeping things cold or frozen as it should. It would highly recommend this refrigerator to my family and friends!
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 27, 2026
Hello Christoff!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AW)!
We’re delighted to hear that you’re pleased with its appearance and that it’s keeping your food properly chilled and frozen. It’s especially great to know that you would confidently recommend it to your family and friends—that means a lot to us. We appreciate you choosing Frigidaire, and if you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AW)!
We’re delighted to hear that you’re pleased with its appearance and that it’s keeping your food properly chilled and frozen. It’s especially great to know that you would confidently recommend it to your family and friends—that means a lot to us. We appreciate you choosing Frigidaire, and if you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on April 26, 2026
Posted by: Freshkitchen
[This review was collected as part of a promotion.] Love my new fridge!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 28, 2026
Hello Freshkitchen, thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and are enjoying your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com