Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,835 Reviews)
Rating breakdown 6,835 reviews
5 Stars
5,186
4 Stars
1,375
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Loving the fridge so far
on November 21, 2025
Posted by: Lonni_Luv
[This review was collected as part of a promotion.] Great refrigerator for the price point. Great storage and my kids especially love the ice maker to fill their cups everyday for school.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the storage and ice maker have been a hit with your kids—it’s always great to know our products are making everyday life a little easier and more convenient.
If you ever need further assistance, have questions about your refrigerator, or want to explore additional features, our team is here to help. You can reach us via Live Chat at Frigidaire.com for quick support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re always happy to assist you with anything you need. Thank you again for choosing Frigidaire! - Maria
If you ever need further assistance, have questions about your refrigerator, or want to explore additional features, our team is here to help. You can reach us via Live Chat at Frigidaire.com for quick support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re always happy to assist you with anything you need. Thank you again for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brand New Replacement Fridge
on November 26, 2025
Posted by: TFLY
18 cu.in French Door Frididare Refrigerator is a " Work of Art ". I bought to replace my 30ty yrs old GE. Hope I get as many years with this Beauty, thanks...LuvU ♡
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best fridge for smaller kitchens
on November 27, 2025
Posted by: Dmeh77
[This review was collected as part of a promotion.] I had my last fridge for over 30 years and wanted a new one that looks great in my kitchen, is energy efficient and is within my budget. I got everything I wanted in my Frigidaire refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 1, 2025
Hi Dmeh77! Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire refrigerator met all your needs — looking great in your kitchen, being energy-efficient, and staying within your budget. It’s wonderful to know you’re happy with your purchase.
If you ever have questions or need assistance with your appliance, our team is always here to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. - Reed
If you ever have questions or need assistance with your appliance, our team is always here to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review for 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, Model #FRFG1723A
on December 5, 2025
Posted by: YogiMAN
[This review was collected as part of a promotion.] The merchant advertised the item as an 18.1 cu ft model, but that is a non-issue as the refrigerator offers more than ample space for food.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 19, 2025
Posted by: Darkness below
[This review was collected as part of a promotion.] Absolutely love my new fridge, there is only one thing I wish it had but doesn’t is a light in the freezer. That’s why I gave it a 4 star rating.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 22, 2025
We’re happy to hear that you absolutely love your new Frigidaire refrigerator! We appreciate your feedback regarding the freezer light, as it helps us understand how we can improve our products. If you ever have questions or need assistance, our Customer Care Team is available via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday – Friday, 8:30am – 8pm ET, Saturday 9am – 6pm ET). – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Quality for size
on December 22, 2025
Posted by: lpt7
[This review was collected as part of a promotion.] I really love our new fridge, but the reason I gave it a 4 star rating is because I wish there was a no ice maker option. We didn’t hook up the water line, but it still takes up space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 23, 2026
Posted by: BrianB12
[This review was collected as part of a promotion.] More room in a smaller unit. Perfect for our space
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 26, 2026
Hi, BrianB12! We’re glad to hear your Frigidaire appliance is giving you plenty of room while fitting perfectly in your space! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Didn’t work for long
on February 9, 2026
Posted by: Lalalain
[This review was collected as part of a promotion.] It’s a lovely fridge yes, but mine broke down after only five months. The compressor malfunctioned and the refrigerators and the freezer could not keep temperature. So if you purchase this fridge, please make sure you buy the warranty with it. Because that will be the only way you will get it repaired. The company will not send you a new one or a rebate for all the groceries you’ve had to toss due to their faulty appliances.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 11, 2026
Hi there! Thank you for sharing your experience with us. While we’re glad to hear you found the refrigerator visually appealing, we’re truly sorry to learn that it broke down after only five months due to a compressor issue. Losing cooling in both the refrigerator and freezer compartments — and having to discard groceries — is incredibly frustrating and disruptive. We completely understand how upsetting that must have been.
A compressor malfunction so early in the life of the appliance is not something we take lightly. We also regret that you felt unsupported regarding replacement options or food loss. Your experience does not reflect the level of reliability and service we strive to provide.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
A compressor malfunction so early in the life of the appliance is not something we take lightly. We also regret that you felt unsupported regarding replacement options or food loss. Your experience does not reflect the level of reliability and service we strive to provide.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com