Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
BEAUTIFUL ADDITION TO THE FAMILY
on June 27, 2026
Posted by: Maureen269
[This review was collected as part of a promotion.] I absolutely love my new refrigerator as my old one was really old and the rubber seal no longer worked. I love the magnet on this one . The only thing is the freezer doesn't have a light, but I love (being small) that the freezer is on the bottom
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2026
Hi Maureen269!
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and that it has been a beautiful addition to your home. It’s wonderful to know that the bottom freezer design is working well for you and that you’re happy with the overall performance and features.
We also appreciate your note regarding the freezer lighting. Feedback like yours is very helpful as it allows us to better understand how our products are used and where improvements may be considered.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and that it has been a beautiful addition to your home. It’s wonderful to know that the bottom freezer design is working well for you and that you’re happy with the overall performance and features.
We also appreciate your note regarding the freezer lighting. Feedback like yours is very helpful as it allows us to better understand how our products are used and where improvements may be considered.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Fridge!
on June 27, 2026
Posted by: HBHox
[This review was collected as part of a promotion.] I am really enjoying my new French Door Frigidaire refrigerator. I buy mostly refrigerated foods, so I love having the fridge on the top where I can see the contents better. I like that it doesn't have an in door water dispenser because I prefer to use a water pitcher. That gives me more room in my fridge for the things I do want. Also, the counter depth size is really nice. I have a small kitchen, so the extra room from having a fridge that doesn't jut out too far is amazing!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 29, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator and that its design is such a great fit for your lifestyle.
It’s wonderful to know that having the refrigerator compartment on top makes it easier to access and organize the foods you use most often. We’re also pleased to hear that the absence of an in-door water dispenser provides the additional interior space you were looking for and that the counter-depth design is a perfect solution for your smaller kitchen. We strive to create appliances that combine functionality, convenience, and thoughtful design, and we’re thrilled that your refrigerator is meeting your needs so well.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that having the refrigerator compartment on top makes it easier to access and organize the foods you use most often. We’re also pleased to hear that the absence of an in-door water dispenser provides the additional interior space you were looking for and that the counter-depth design is a perfect solution for your smaller kitchen. We strive to create appliances that combine functionality, convenience, and thoughtful design, and we’re thrilled that your refrigerator is meeting your needs so well.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2026
Posted by: Housewife2026
[This review was collected as part of a promotion.] It is a great addition to our kitchen.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 29, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new refrigerator has been a great addition to your kitchen.
It’s wonderful to know that you are pleased with your purchase. We strive to design appliances that combine reliable performance with an attractive design, and we’re happy to hear your refrigerator is fitting in so well with your home.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your expectations. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are pleased with your purchase. We strive to design appliances that combine reliable performance with an attractive design, and we’re happy to hear your refrigerator is fitting in so well with your home.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your expectations. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New frig
on June 26, 2026
Posted by: Ed25624
[This review was collected as part of a promotion.] So far so good. I don't have a water line installed to the frig yet so I cannot comment on the ice maker. The frig seems to be working well. Put a room temp/humidity gage in the frig section keeps temp and humidity with in setting range. The freezer keeps food frozen and the filter system is good that I haven't notice that "freezer taste" that my old model had.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 29, 2026
Hi, Ed25624! Thank you for taking the time to share your experience! We're happy to hear that your Frigidaire French-door refrigerator is performing well and maintaining the temperature and humidity within your desired range. It's also great to know your freezer is keeping food properly frozen and that you've noticed an improvement in food freshness without the "freezer taste" you experienced with your previous refrigerator. We hope you'll enjoy the ice maker just as much once your water line is installed.
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We'll be glad to assist you. -Angel
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We'll be glad to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 26, 2026
Posted by: Suzi Seal Team 6
[This review was collected as part of a promotion.] Love my new refrigerator! I like that the doors are very spacious, so I can keep all of my often used items tight there for a quick grab. It's very quiet. I just can't figure out how to turn off the ice maker. I like to cycle through all the ice, but as soon as you take ice out, it replaces it, so under the 1st level never gets used.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 29, 2026
Hi, Suzi Seal Team 6! Thank you for sharing your wonderful feedback! We're so glad to hear you're loving your new Frigidaire French-Door Refrigerator. It's great to know you're enjoying the spacious door storage and the quiet operation, making everyday use even more convenient.
We also appreciate you mentioning your question about the ice maker. We'd be happy to help you find the best way to turn it off or answer any questions you may have about its operation.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to help you get the most out of your refrigerator. -Angel
We also appreciate you mentioning your question about the ice maker. We'd be happy to help you find the best way to turn it off or answer any questions you may have about its operation.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to help you get the most out of your refrigerator. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2026
Posted by: Grandma OG
[This review was collected as part of a promotion.] It is just what I was looking for. It fits the space in my small kitchen. It has plenty of room for my needs
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 25, 2026
Dear Valued Customer,
Thank you for your feedback! We're glad to hear the product is exactly what you were looking for and fits perfectly in your small kitchen. It's great to know it also provides the space you need for your daily use. We truly appreciate your support and thank you for choosing our product! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We're glad to hear the product is exactly what you were looking for and fits perfectly in your small kitchen. It's great to know it also provides the space you need for your daily use. We truly appreciate your support and thank you for choosing our product! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 25, 2026
Posted by: Mack Mack
[This review was collected as part of a promotion.] Great refrigerator, freezer is large,refrigerator is spacious, the fit is perfect for my home and the refrigerator is very easy to move in and out, very light weight. Would definitely recommend this refrigerator
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 25, 2026
Dear Valued Customer,
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the spacious refrigerator and large freezer, and that it fits perfectly in your home. It's also great to know you found it easy to move and install. We truly appreciate your recommendation and your support—thank you for choosing our refrigerator! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the spacious refrigerator and large freezer, and that it fits perfectly in your home. It's also great to know you found it easy to move and install. We truly appreciate your recommendation and your support—thank you for choosing our refrigerator! If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Fridge
on June 25, 2026
Posted by: CathyG93631
[This review was collected as part of a promotion.] Works and looks great. Fit perfectly. I am a long time Frigidaire owner
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 26, 2026
Hi there. Thank you for your review! We're happy to hear your Frigidaire appliance looks great, works well, and was the perfect fit for your space. We truly appreciate your continued loyalty as a long-time Frigidaire owner. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com