Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,845
4 Stars
1,294
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Half decent Fridge.
on February 19, 2025
Posted by: PaulS3D
[This review was collected as part of a promotion.] The fridge is half decent - the freezer drawers stick and could be a little more robust. There also could be a butter and cheese drawer. But, it was a half decent price and seems to work well keeping food cold.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 19, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator.
on February 19, 2025
Posted by: Uliuli
[This review was collected as part of a promotion.] If you’re looking for a stylish, space-saving refrigerator is a great option. This counter-depth French door offers a modern design that fits seamlessly into our kitchen while providing ample storage for our groceries.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge with bottom freezer is okay
on February 19, 2025
Posted by: Mikenewfridge
[This review was collected as part of a promotion.] We got a new refrigerator and it’s okay. The good: it’s very quiet. You can hear it run if you try, but it’s very difficult to. That’s great. It also looks very nice. The not so much is that it’s just not very spacious compared to our old one which was the exact same size basically. We’re struggling to fit all of our items in the fridge. I had to start keeping extra white or chocolate milk in the basement. We used to be able to keep it all upstairs. The bad is it doesn’t really get cold. I set it at 34 and it didn’t seem to be getting cold. I tested two refrigerator/freezer thermometers to make sure they were accurate and put them both in the fridge. It took a very long time to get them to 34. Struggles to get cold… overall I’m just trying to like it and be happy with it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 24, 2025
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on February 20, 2025
Posted by: ArleneDiamond
[This review was collected as part of a promotion.] I love everything about this fridge, except the freezer drawer pops loud when opening, also, the ice maker does not work. In defense, they sent a repairman out. Waiting on new parts now.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 20, 2025
Hello, ArleneDiamond! Thank you for sharing your experience! We're glad to hear you love your fridge, though we regret the issues with the freezer drawer and ice maker. We appreciate your patience while the repair is in progress, and we’re hopeful the new parts will resolve the issue. If you need further assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We appreciate your support! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Stylish and Great Fridge
on February 20, 2025
Posted by: Dano11
[This review was collected as part of a promotion.] New fridge is great! Unfortunately there was a scratch in the side when it arrived but they took care of me no problem. Really brings the space together and everyone that’s using it has loved it so far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on February 20, 2025
Posted by: MKoBan
[This review was collected as part of a promotion.] Very happy with this refrigerator! Would have rated it a 5 if it had a light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new frig!
on February 20, 2025
Posted by: LPH72
[This review was collected as part of a promotion.] I had a tricky space for my frig. The counter depth was a perfect solution. The size of the frig is like Goldilocks -not too big, not to small. Enjoying the french doors. Freezer is easy to organize. I literally smile every time I open my frig. Life's little perks!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 20, 2025
Posted by: CindyandBobby
[This review was collected as part of a promotion.] The refrigerator is great except that our ice maker was defective. Thankfully there is a warranty on it! Other than that we love it!
Written by a customer while visiting frigidaire.com