Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect fridge for out space
on April 29, 2026
Posted by: Nappternal
[This review was collected as part of a promotion.] I’m in love with our new refrigerator! It fits perfectly in our space which was a major concern for our kitchen. The counter depth is exactly the fit we were going for. The interior space of the fridge is great for a family of three. The ice maker is easy to set up and requires the push of a button to turn off when you’re away. We are really happy with our purchase so far!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 30, 2026
Thank you for your wonderful feedback about your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that it’s the perfect fit for your kitchen and that the counter-depth design met your needs. It’s great to know that the interior space is working well for your family, and that the ice maker has been easy to set up and operate.
We’re so happy that you’re enjoying your new refrigerator, and we hope it continues to serve your family well for many years to come. If you ever need any assistance or have questions in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We’re so happy that you’re enjoying your new refrigerator, and we hope it continues to serve your family well for many years to come. If you ever need any assistance or have questions in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Decent refrigerator
on April 29, 2026
Posted by: Lemmy56
[This review was collected as part of a promotion.] I have an old, small house so I was happy to find a refrigerator that didn’t overwhelm my kitchen. There are only two of us in the house so its interior provides enough space for everyday essentials. The bins on the doors are roomy and hold a lot. The drawers are smaller than my old refrigerator so I did end up buying organizers for meats and cheeses. The freezer is a decent size, has 3 drawers and one of them is big enough for large pizza boxes. The ice cubes are squarish in shape. Overall I am satisfied with the refrigerator.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 30, 2026
Thank you for taking the time to share your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! We’re delighted to hear that it’s a perfect fit for your home and provides the right amount of space for your everyday essentials. It's great to know that the door bins and freezer drawers have been helpful, and we’re happy that the freezer is even large enough to store your pizza boxes!
We also appreciate your feedback on the drawers and understand that you’ve found a great solution with organizers for meats and cheeses. It's always helpful to customize your storage to make the most of your fridge’s space.
We’re thrilled that you’re satisfied with the refrigerator overall. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We also appreciate your feedback on the drawers and understand that you’ve found a great solution with organizers for meats and cheeses. It's always helpful to customize your storage to make the most of your fridge’s space.
We’re thrilled that you’re satisfied with the refrigerator overall. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on April 28, 2026
Posted by: Nodrogsz71
[This review was collected as part of a promotion.] Awesome refrigerator! It was everything I expected. Love the shape of the ice cubes from the ice maker as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 30, 2026
Hi there. Thank you for your great feedback! We’re happy to hear the refrigerator met your expectations and that you’re enjoying the ice maker as well. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Refrigerator!
on April 28, 2026
Posted by: KimAF
[This review was collected as part of a promotion.] There really isn't anything that I don't like about this fridge. It has a lot more room in it compared to my old fridge but it doesn't take up a lot of space. I love the bright lights that come on when I open the doors and the drawers in the freezer section. Very happy with my purchase
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 28, 2026
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the spacious interior, space-saving design, and bright lighting. It’s great to know the freezer drawers and overall functionality are making a difference for you. We truly appreciate your support and are glad you’re happy with your purchase. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice
on April 28, 2026
Posted by: Dean725
[This review was collected as part of a promotion.] Frigidaire was everything I expected. Quality product has performed well since I purchased.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 30, 2026
Hi Dean725!
Thank you for your feedback! We’re so pleased to hear that your refrigerator has met your expectations and is performing well for you.
Providing reliable, quality appliances is very important to us, so it’s great to know your experience reflects that. We truly appreciate you taking the time to share your thoughts.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your feedback! We’re so pleased to hear that your refrigerator has met your expectations and is performing well for you.
Providing reliable, quality appliances is very important to us, so it’s great to know your experience reflects that. We truly appreciate you taking the time to share your thoughts.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 28, 2026
Posted by: Euless TX
[This review was collected as part of a promotion.] I love the convenience of the refrigerator on the top and the freezer on the bottom. I’m in the refrigerator more than the freezer. I had a side by side this one is so much better. It looks awesome in my kitchen. Counter depth is the way to go.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 30, 2026
Hi Euless TX!
Thank you so much for sharing your experience! We’re delighted to hear how much you’re enjoying the top-refrigerator, bottom-freezer design—it really does make everyday access more convenient, especially when you’re in the fridge more often.
It’s great to know that this layout has been a big improvement over your previous side-by-side model, and that the counter-depth design is a perfect fit for your kitchen. We’re also glad it’s adding to the overall look of your space—style and functionality should always go hand in hand.
We truly appreciate your feedback and are so happy to be part of your kitchen. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your experience! We’re delighted to hear how much you’re enjoying the top-refrigerator, bottom-freezer design—it really does make everyday access more convenient, especially when you’re in the fridge more often.
It’s great to know that this layout has been a big improvement over your previous side-by-side model, and that the counter-depth design is a perfect fit for your kitchen. We’re also glad it’s adding to the overall look of your space—style and functionality should always go hand in hand.
We truly appreciate your feedback and are so happy to be part of your kitchen. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire refrigerator
on April 28, 2026
Posted by: butchking
[This review was collected as part of a promotion.] My new refrigerator is wonderful. It looks great in my kitchen. I had a very bad experience with another brand but so far I love this one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 29, 2026
Hi there, thank you for sharing your feedback—we’re so glad to hear your new refrigerator is working out well for you and that you love how it looks in your kitchen. It’s great to know it’s been a positive change after your previous experience with another brand. If you ever need assistance or have any questions, feel free to reach out anytime through live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 28, 2026
Posted by: Dreaming Painter
[This review was collected as part of a promotion.] The size is perfect for my space
And the interior design is well planned and efficient
And the interior design is well planned and efficient
This is the first refrigerator I’ve owned without an exterior water dispenser and I don’t miss it
The ice maker works beautifully and is always full I like the size and shape of the cubes
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 29, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that the refrigerator is the perfect fit for your space and that you’re enjoying the thoughtful interior layout and efficient design.
It’s especially great to know that you don’t miss the exterior water dispenser and are finding the ice maker reliable and convenient. We’re happy to hear the ice production is meeting your needs and that you like the size and shape of the cubes, that’s great feedback for our teams.
We truly appreciate your thoughtful review and hope your refrigerator continues to serve you well for years to come. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
It’s especially great to know that you don’t miss the exterior water dispenser and are finding the ice maker reliable and convenient. We’re happy to hear the ice production is meeting your needs and that you like the size and shape of the cubes, that’s great feedback for our teams.
We truly appreciate your thoughtful review and hope your refrigerator continues to serve you well for years to come. If you ever have questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com