Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,390 Reviews)
Rating breakdown 6,390 reviews
5 Stars
4,832
4 Stars
1,292
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on September 1, 2025
Posted by: Kc0911
[This review was collected as part of a promotion.] I've only had it a week but love it. The noise coming from the frig was from the ice maker which we dont have hooked up, so I shut it off. No more noise.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2025
Thank you for your feedback! We're glad to hear you're enjoying your new Frigidaire refrigerator so far. Great job identifying the source of the noise—turning off the unconnected ice maker is a smart move. If you ever decide to hook it up or have any questions down the road, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 18, 2025
Posted by: getback2nature
[This review was collected as part of a promotion.] Replaced a 26 year old Whirlpool. Much quieter than the old one. Really like it so far.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that your new appliance is performing well and is much quieter than your old Whirlpool! If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic refrigerator
on September 19, 2025
Posted by: Paul808
[This review was collected as part of a promotion.] Fantastic refrigerator. Fits our needs perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Delivery, Installation, and Function all great!
on October 23, 2025
Posted by: mtrav
[This review was collected as part of a promotion.] The Frigidaire refrigerator has exceeded my expectations in every way! It’s quiet, spacious, and designed with smart, user-friendly features that make daily use incredibly convenient. The temperature stays perfectly consistent, and the adjustable shelves make organizing food effortless. I especially appreciate the energy efficiency—it keeps my bills low without sacrificing performance.
The sleek stainless-steel finish looks great in my kitchen, and the LED lighting makes everything inside easy to see. After weeks of use, I can confidently say it’s reliable, stylish, and built to last. Highly recommend this refrigerator to anyone looking for a great mix of quality and value.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 23, 2025
Hello Mtrav!
Thank you for the fantastic 5-star review of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator with Air Fry, model FRFG1723AV! We’re thrilled to hear it’s exceeding your expectations with its quiet operation, spacious design, and energy efficiency. It’s great to know that the adjustable shelves, consistent temperature, and user-friendly features are making daily use convenient. We truly appreciate your recommendation and thank you for choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for the fantastic 5-star review of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator with Air Fry, model FRFG1723AV! We’re thrilled to hear it’s exceeding your expectations with its quiet operation, spacious design, and energy efficiency. It’s great to know that the adjustable shelves, consistent temperature, and user-friendly features are making daily use convenient. We truly appreciate your recommendation and thank you for choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits a small space
on October 23, 2025
Posted by: Greggerf
[This review was collected as part of a promotion.] We have a 1915 home with a small kitchen. We really wanted a French Door refrigerator and had to look at many different manufacturers to find one to fit our space. In the first month we have been happy with the performance of the refrigerator and the look it brings to our remodeled kitchen.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 23, 2025
Dear Greggerf,
Welcome to the Frigidaire/Electrolux family. Thank you for your wonderful 5-star review! We’re delighted to hear that your new French Door refrigerator fits perfectly in your beautiful 1915 home and complements your remodeled kitchen. It’s great to know you’re happy with both its performance and design.
We truly appreciate you choosing Frigidaire after exploring your options and are thrilled that it’s been a great addition to your space!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family. Thank you for your wonderful 5-star review! We’re delighted to hear that your new French Door refrigerator fits perfectly in your beautiful 1915 home and complements your remodeled kitchen. It’s great to know you’re happy with both its performance and design.
We truly appreciate you choosing Frigidaire after exploring your options and are thrilled that it’s been a great addition to your space!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 23, 2025
Posted by: Morai
[This review was collected as part of a promotion.] I am enjoying my new refrigerator very much. It fits into my kitchen space perfectly. The bottom freezer is spacious for a smaller sized refrigerator. I grew up with a Frigidaire refrigerator in my parent's home and am looking forward to many years of service from this lovely appliance.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 27, 2025
Hi there, Morai! We’re delighted to hear that your new Frigidaire refrigerator fits perfectly in your kitchen and that the bottom freezer provides the space you need. It’s wonderful to know that your positive experience with Frigidaire continues from your childhood, and we hope this appliance serves you well for many years to come. Thank you for sharing your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on October 23, 2025
Posted by: Psteele
[This review was collected as part of a promotion.] Guys nice in a small kitchen with a big fridge look/feel. Only con is there’s no light in the freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 27, 2025
Hi there. We’re glad to hear you’re enjoying the look and spacious feel of your new fridge in your kitchen! We appreciate your feedback about the freezer light and will share it with our product team.
If you have any questions or need assistance, our Customer Care team is happy to help. You can reach them at 1-800-374-4432 or via live chat on our website: www.frigidaire.com.
Best Regards,
Ruth
If you have any questions or need assistance, our Customer Care team is happy to help. You can reach them at 1-800-374-4432 or via live chat on our website: www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 24, 2025
Posted by: Ric24
[This review was collected as part of a promotion.] Really happy with the refrigerator so far. Lots of space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi, Ric! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire refrigerator and that the spacious interior is working well for you.
We truly appreciate you taking the time to let us know! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to let us know! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com