Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,467 Reviews)
Rating breakdown 7,467 reviews
5 Stars
5,669
4 Stars
1,506
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on October 16, 2023
Posted by: Betty 1
[This review was collected as part of a promotion.] At this time, it is great. It fits perfectly in the small area that we have. It is also nice to have filtered ice when we need it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on October 16, 2023
Posted by: JAM11
[This review was collected as part of a promotion.] I love my new refrigerator. It’s so easy to find everything in it. So spacious. Love it, love it!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on October 16, 2023
Posted by: hvrn2683
[This review was collected as part of a promotion.] The ice maker sometimes shoots out ice when the door is open and the bin is pulled out. It should have some sort of mechanism to prevent that. It also clicks loudly when the freezer is opened. Otherwise it’s a great fridge for the price. Good space and layout. Exterior design is nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge, perfect fit
on October 16, 2023
Posted by: Keiith 231
[This review was collected as part of a promotion.] Finally got a French door refrigerator and love it. Had it a couple of months, it's conveniently laid out, and was also the only counter depth fridge that fit our fridge space perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on October 16, 2023
Posted by: amers0630
[This review was collected as part of a promotion.] So far so good! Has only been a couple weeks but no issues. Works as expected.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on October 16, 2023
Posted by: Mossy59
[This review was collected as part of a promotion.] So far, it's been a stable and reliable refrigerator, but we've had it for only just over a month. The only complaint that I have is that recovery is on the slow side - when you put quite a few new items in the refrigerator like from a grocery store trip, it takes a very long time for the refrigerator to return to its setpoint - many hours, in fact. I know this because I have a series of remote thermometers monitoring the temperatures. We didn't have this problem with our last refrigerator.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 16, 2023
Hello! We're happy to hear that you love your French door refrigerator, but we're sorry to learn that its performance didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. Prior to grocery shopping, we recommend you activate Freeze Boost to freeze your food faster It will remain active for up to 24 hours. Also, Avoid overcrowding the refrigerator or blocking cold air vents. Doing so causes the refrigerator to run longer and use more energy. Furthermore, Keep the fresh food compartment between 34°F and 44°F with an optimum temperature of 37°F and the freezer compartment at 0°F
or lower. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
or lower. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Air filter
on October 14, 2023
Posted by: 9thman
I went to install a new air filter to find out that there was none put in my Frigidaire.
Manufacture date 3/23. Not to happy about this.
Manufacture date 3/23. Not to happy about this.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 16, 2023
Hello there. We really feel your disappointment, and we're sorry to hear this is what you encounter with your refrigerator. We want you to know that we can find the best resolution for your issue, and we are happy to assist you anytime. At your convenience, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 10, 2023
Posted by: vah301
[This review was collected as part of a promotion.] Like the refrigerator space and thr 3 freezer drawers. It seems roomier than our old one, even though there is almost 3 cubic feet less space.
One side if the unit is open to the great room so the angled side piece in thr back shows the light colored water lines and cords. Plan to get some kind of cover strip.
One side if the unit is open to the great room so the angled side piece in thr back shows the light colored water lines and cords. Plan to get some kind of cover strip.
Written by a customer while visiting frigidaire.com