Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Build Refrigerator
on July 3, 2026
Posted by: MandyB57
[This review was collected as part of a promotion.] I absolutely love my new refrigerator! It works wonderfully and looks beautiful too. I am happy with my choice!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 3, 2026
Hi there, valued customer!
Thank you for your 5-star review! We’re delighted to hear that you love your new refrigerator and that it’s working so well for you. It’s great to know you’re happy with both its performance and appearance in your kitchen. We truly appreciate you choosing our product and taking the time to share your experience. Enjoy your new refrigerator! If you have any questions or need assistance in the future, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you love your new refrigerator and that it’s working so well for you. It’s great to know you’re happy with both its performance and appearance in your kitchen. We truly appreciate you choosing our product and taking the time to share your experience. Enjoy your new refrigerator! If you have any questions or need assistance in the future, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
It fits!
on July 3, 2026
Posted by: Terrilynn05
[This review was collected as part of a promotion.] I live in a small condo with a very small kitchen and a very small space to fit a refrigerator. This fits perfectly! It is the only refrigerator I could find that would fit in the space. It looks beautiful, resist my fingerprints, and the added drawers in the freezer section make organizing very easy.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi Terrilynn05!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re very glad to hear that it fits perfectly in your space and has been such a great solution for your condo kitchen.
We’re also happy to know you’re enjoying its design, fingerprint-resistant finish, and the added freezer drawers that help keep everything organized. Feedback like yours is very meaningful to our team and helps us continue improving our products and customer experience.
If you ever need any assistance or have questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re very glad to hear that it fits perfectly in your space and has been such a great solution for your condo kitchen.
We’re also happy to know you’re enjoying its design, fingerprint-resistant finish, and the added freezer drawers that help keep everything organized. Feedback like yours is very meaningful to our team and helps us continue improving our products and customer experience.
If you ever need any assistance or have questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wish there was a setup instruction manual
on July 2, 2026
Posted by: akb363
[This review was collected as part of a promotion.] Had to find a YouTube video for instruction on door shelve placement
Wish there were specific instructions on thermostat settings for refrigerator and freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 6, 2026
Hi there, thank you for sharing your feedback! We appreciate you taking the time to share your experience. We understand that having clearer setup instructions, shelf placement guidance, and temperature setting recommendations would make the initial setup process easier.
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 2, 2026
Posted by: Kenny101
[This review was collected as part of a promotion.] Freezer a little smaller than what I expected.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 3, 2026
Hi there, thank you for sharing your feedback! We're glad to hear you're enjoying your new appliance overall. We appreciate your comments about the freezer size and understand it may have been a bit smaller than you expected. Feedback like yours helps us continue improving our products.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Refridgerator
on July 2, 2026
Posted by: Erica71
[This review was collected as part of a promotion.] I love my new French Door refrigerator. It is roomy with lots of space on top for all my food.
I like the four side door shelves which are great for condiments, butter and drinks.
The freezer has two drawers plus a large storage area. I have lots of space for frozen food and can organize it to find what I need quickly
I like the four side door shelves which are great for condiments, butter and drinks.
The freezer has two drawers plus a large storage area. I have lots of space for frozen food and can organize it to find what I need quickly
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 3, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that you're loving your new French Door refrigerator. It's wonderful to know the spacious interior, door shelves, and well-organized freezer are making it easy to store and find everything you need. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the new fridge!
on July 2, 2026
Posted by: Dianna Grace
[This review was collected as part of a promotion.] We just got out new fridgidaire. I’m so excited because our last Frigidaire was from 1999 and wouldn’t stop working. And it still hasn’t stopped . The old one is going in my husband’s garage
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re so glad to hear you’re excited about your new Frigidaire refrigerator—and it’s amazing that your 1999 model has been so reliable for so long! That kind of longevity is something we truly value.
We hope your new unit serves you just as well for many years to come. Enjoy your new fridge!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope your new unit serves you just as well for many years to come. Enjoy your new fridge!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect replacement for our RV fridge
on July 2, 2026
Posted by: Ttaylor12
[This review was collected as part of a promotion.] We purchased this as a replacement for our residential RV refrigerator. It was a little shorter than I thought it would be but makes up for space with depth.
There is plenty of space for my family of 4 who eats a lot of fruit/veggies/refrigerated items.
My one complaint is the ice maker tray size. It still holds enough but I wish it was a little wider for extra storage dor the really hot day when we are refilling water A LOT and I just have 2 family members who drink a lot of water. We just put a second tray in and move ice over, easy fix and not enough for me to not recommend this refrigerator. With that said the oce cubes are smaller balled shape, which makes it easy for some water bottles!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 3, 2026
Hi Ttaylor12!
Thank you for taking the time to share your thoughtful feedback with us. We're delighted to hear that your Frigidaire Counter-Depth French Door Refrigerator has been a great replacement for your RV and that it provides plenty of storage space for your family's needs.
We also appreciate you sharing your comments about the ice maker capacity. Feedback like yours is invaluable, as it helps us continue improving our products. We're glad to hear you've found a simple solution and that you're still enjoying the convenience of the ice cube size and would recommend the refrigerator.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your thoughtful feedback with us. We're delighted to hear that your Frigidaire Counter-Depth French Door Refrigerator has been a great replacement for your RV and that it provides plenty of storage space for your family's needs.
We also appreciate you sharing your comments about the ice maker capacity. Feedback like yours is invaluable, as it helps us continue improving our products. We're glad to hear you've found a simple solution and that you're still enjoying the convenience of the ice cube size and would recommend the refrigerator.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new frig
on July 1, 2026
Posted by: Kathi81
[This review was collected as part of a promotion.] I had no idea I was missing out on a wonderful refrigerator. I can find my food items easily. It’s quieter than the other one. Love the 2 CrispSeal Drawers. Glad my 20 year old GE conked out last month. Was going to take a month to repair (ordering parts and scheduling technician), so I bought this refrigerator the next day.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear your new Frigidaire refrigerator has been such a great upgrade for you. It’s wonderful that the layout is making it easier to find your food, the operation is quieter, and the CrispSeal drawers are adding to your satisfaction.
We appreciate you choosing Frigidaire, especially in making a quick decision after your previous unit stopped working. We hope your new refrigerator continues to serve you well for many years!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire, especially in making a quick decision after your previous unit stopped working. We hope your new refrigerator continues to serve you well for many years!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com