Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
511
4 Stars
252
3 Stars
37
2 Stars
8
1 Star
12
94%of customers recommend this product.
(
753 out of
798)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
2
Good to keep food fresh, awful double doors
on February 11, 2023
Posted by: Julius
This fridge gets the job done (keeping food fresh), but the double doors mechanism is so bad. The first one (frigde) I got simply did not work at all so I had to manually “reclap” the thingy every time I opened the door, they changed the whole fridge because of the defect, and the new one is almost just as bad. I’m so tired of this (i waited 6 months), I’ll just keep having to manually reclap the thingy in place myself for the rest of my life, I guess. All that to say, clearly this model has issues with the double doors feature, and with that price, it’s annoying as heck to have to “know” how to open your fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Rox, Online Outreach Specialist , February 14, 2023
Hi, Julius! We are sorry to hear that you have experienced any issues with your refrigerator, and we thank you for bringing them to our attention.
While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your refrigerator is performing as designed.
So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-265-8352. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
We look forward to speaking with you! -Rox
While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your refrigerator is performing as designed.
So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-265-8352. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
We look forward to speaking with you! -Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
3
17.6 cu. Ft. French door refrigerator
on February 14, 2023
Posted by: Norm 68
Bought this refrigerator a month ago ,
Water filter manifold leaked immediately.
Other than that I really like the refrigerator.
Water filter manifold leaked immediately.
Other than that I really like the refrigerator.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 17, 2023
Hi, Norm. We're happy to hear that you really like your refrigerator. We understand that there are some flaws in the water filter manifold, and we want you to know that we are here to help you. You can view this video for some tips and understanding about the water filter. https://www.frigidaire.com/Owner-Center/How-to-Videos/Accessories/Refrigerator-Water-Filter-Not-Working/ If you need more assistance, don't hesitate to contact us via live chat at Frigidaire.com or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great
on February 15, 2023
Posted by: Suze
Works as expected. No issues . Perfect for us. Recommend it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this fridge!
on February 17, 2023
Posted by: MEW123
I love everything about my new fridge, There is so much room and it is so bright and easy to keep clean and organized. We have a freezer in the basement which I do not even use anymore because the amount of freezer space is just perfect for our family!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
The lay out of the shelves works very good for us.
on February 18, 2023
Posted by: JamesE
The lighting makes your food look like it is on display. The ice maker drawer is handy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Smaller and bigger all at once.
on February 18, 2023
Posted by: abby
This fridge replaced our side by side Frigidaire which lasted 24 years!!!! Although this new fridge is counter depth and is smaller in cubic feet it is far more usable space. LED lighting is great and the door bin holds a jug of milk and 2 one liters of coffee cream. Ice maker but no water dispenser.Our opening for the fridge is 69 1/2 inches . This fridge is supposed to be exactly that but actually is 68 inches. Spec height from the Frigidaire must be for fridge feet fully extended.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
We got what we expected!
on February 19, 2023
Posted by: MA470
Fits our space, is quiet and we like the open shelves.
We were able to store what we usually did in our old freezer section.
We were able to store what we usually did in our old freezer section.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice fridge!
on February 20, 2023
Posted by: MeghP
We are enjoying this fridge. Only wish it had a light in the freezer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca