Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent Value and Great Features
on August 12, 2026
Posted by: DaveT
We've been very pleased with the Counter-Depth French Door Refrigerator. Its counter-depth design gives the kitchen a clean, built-in look without the significantly higher cost of a fully integrated refrigerator. The stainless steel finish is attractive and easy to maintain, and the French door configuration makes it easy to organize and access frequently used items.
The interior is well designed, with adjustable shelving, spacious door bins, and bright LED lighting that makes it easy to see everything inside. Although the 18 cu. ft. capacity is smaller than some standard-depth models, it is surprisingly efficient and provides ample storage for a small to medium-sized household. The freezer drawer is also well organized and offers convenient access to frozen foods.
Performance has been solid overall. The refrigerator maintains consistent temperatures, keeps produce fresh, and operates quietly. The only drawback is that families requiring a large amount of food storage may find the capacity somewhat limited compared to full-depth refrigerators. Additionally, taller items can occasionally require shelf adjustments to fit comfortably.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 12, 2026
Hi there, valued customer!
Thank you for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that you’re pleased with the counter-depth design, attractive finish, thoughtful organization, and bright LED lighting. It’s especially great to know that the refrigerator is maintaining consistent temperatures, keeping your produce fresh, and operating quietly.
We also appreciate your helpful feedback regarding the capacity and shelf flexibility. Insights like yours are valuable and help us better understand what matters most to our customers. We’re glad the refrigerator has been a great fit for your household and appreciate you choosing Frigidaire!
If you have any additional questions or concerns, please don’t hesitate to reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that you’re pleased with the counter-depth design, attractive finish, thoughtful organization, and bright LED lighting. It’s especially great to know that the refrigerator is maintaining consistent temperatures, keeping your produce fresh, and operating quietly.
We also appreciate your helpful feedback regarding the capacity and shelf flexibility. Insights like yours are valuable and help us better understand what matters most to our customers. We’re glad the refrigerator has been a great fit for your household and appreciate you choosing Frigidaire!
If you have any additional questions or concerns, please don’t hesitate to reach out to us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Spacious and pretty!
on August 10, 2026
Posted by: JM26
We bought this refrigerator a few weeks ago. We are very pleased with how spacious it is and it looks so pretty. The double doors and counter depth mean it doesn’t extend into the room and that’s a great improvement from our previous appliance. Very pleased with the quality and sturdy doors. This is our 2nd Frigidaire appliance in 6 months. Good quality products.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 12, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are so pleased with your new refrigerator.
It's great to know that you are enjoying the spacious interior, attractive design, sturdy doors, and counter-depth configuration. We're especially pleased that the double-door design helps the refrigerator fit more seamlessly into your space without extending as far into the room.
We truly appreciate your continued confidence in Frigidaire, especially as this is your second Frigidaire appliance in just six months. Thank you for choosing Frigidaire and for recognizing the quality of our products.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to provide excellent performance and convenience for many years to come. - Maria
It's great to know that you are enjoying the spacious interior, attractive design, sturdy doors, and counter-depth configuration. We're especially pleased that the double-door design helps the refrigerator fit more seamlessly into your space without extending as far into the room.
We truly appreciate your continued confidence in Frigidaire, especially as this is your second Frigidaire appliance in just six months. Thank you for choosing Frigidaire and for recognizing the quality of our products.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to provide excellent performance and convenience for many years to come. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect Size
on August 8, 2026
Posted by: Gilles75
Purchased a month ago with ice maker, works great so far, perfect size for our needs..
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, August 10, 2026
Hello, Gilles75. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge
on August 7, 2026
Posted by: Golrig
Great fridge good space the doors open close easily and the temperature is consistent. Freezer is good size wouldn't recommend over a family of 4 though.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 10, 2026
Hi Golrig, thank you for taking the time to share your feedback! We're glad to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator and that you appreciate the available space, easy-to-open doors, consistent temperature, and good-sized freezer.
We also appreciate your comments about the refrigerator's capacity for different household sizes. Feedback like yours is valuable and helps provide helpful insight into the overall ownership experience.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We also appreciate your comments about the refrigerator's capacity for different household sizes. Feedback like yours is valuable and helps provide helpful insight into the overall ownership experience.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
superb quality
on August 6, 2026
Posted by: Elfin
I bought this 3 months ago and it is everything and more that I read about it.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, August 10, 2026
Hello Elfin, thank you so much for sharing your feedback! We’re thrilled to hear that you purchased your stove three months ago and that it has lived up to—and even exceeded—what you read about it. We truly appreciate your support and are so glad you’re enjoying your Frigidaire appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on August 5, 2026
Posted by: Kc1958
My other fridge wasn’t working so ordered fridge and I am very satisfied. Lots of room and I like all the features. It works great!!
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 6, 2026
Hello Kc1958!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're very satisfied with your new refrigerator and that it has been a great replacement. It's wonderful to know you're enjoying its spacious interior, convenient features, and reliable performance.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're very satisfied with your new refrigerator and that it has been a great replacement. It's wonderful to know you're enjoying its spacious interior, convenient features, and reliable performance.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your refrigerator continues to provide reliable performance and convenience for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Simple and very functional
on August 5, 2026
Posted by: Jesuslovesu
We bought this fridge not long ago and so far it has worked great, we are very happy with its capacity and look, it is simple but elegant and functional.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear your new Frigidaire refrigerator is working great and that you’re happy with its spacious capacity, elegant look, and functional design. We’re glad it’s proving to be a simple yet stylish addition to your kitchen. Thank you for choosing Frigidaire, and we hope you continue to enjoy it!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Satisfied Customer
on August 5, 2026
Posted by: Bhanu
I am very happy with this Frigidaire fridge and freezer. It has French doors, is compact, easy to set up. My husband connected the water tube for the ice maker and it works good making the ice in the freezer compartment. There are just the 2 of us, so this fridge/freezer has ample room for our food storage needs.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator is a great fit for your household. It’s wonderful to know you’re enjoying the compact French-door design, easy setup, and convenient ice maker. We’re glad the spacious interior provides plenty of room for your food storage needs. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca