Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Fridge
on July 28, 2026
Posted by: Eddie888
[This review was collected as part of a promotion.] This is perfect for small spaces. Love the icemaker.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your Frigidaire refrigerator is a perfect fit for your space and that you’re enjoying the convenience of the ice maker.
We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on July 28, 2026
Posted by: Fridgemebobber
[This review was collected as part of a promotion.] Great fridge for our needs. Great sizing. I wish it made ice a little faster, but it's not a big deal. We got a scratch and dent model that still had everything sealed. Just some minor scuffs under the Disney magnets in the 2nd photo. Easy plumbing install for average homeowner depending on your existing setup. Changing water and air filters is easy as well.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 28, 2026
Hi there, our valued customer.
Thank you for your thoughtful review! We're delighted to hear the refrigerator has been a great fit for your needs and that you're enjoying its size, easy installation, and the convenience of changing the water and air filters. It's also great to know your scratch-and-dent model arrived well sealed and met your expectations.
We appreciate your feedback about the ice maker. Comments like yours are valuable to us and will be shared with our product team as we continue to improve our products.
Thank you for choosing our brand. We hope you enjoy your new refrigerator for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for your thoughtful review! We're delighted to hear the refrigerator has been a great fit for your needs and that you're enjoying its size, easy installation, and the convenience of changing the water and air filters. It's also great to know your scratch-and-dent model arrived well sealed and met your expectations.
We appreciate your feedback about the ice maker. Comments like yours are valuable to us and will be shared with our product team as we continue to improve our products.
Thank you for choosing our brand. We hope you enjoy your new refrigerator for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 28, 2026
Posted by: Puddlepug
[This review was collected as part of a promotion.] Nice basic French door refrigerator
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 28, 2026
Hi there, our valued customer.
Thank you for your review! We're glad to hear you're enjoying your French door refrigerator. We appreciate your feedback and are pleased that the design and features are meeting your needs. Thank you for choosing our brand, and we hope your refrigerator continues to provide reliable performance for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for your review! We're glad to hear you're enjoying your French door refrigerator. We appreciate your feedback and are pleased that the design and features are meeting your needs. Thank you for choosing our brand, and we hope your refrigerator continues to provide reliable performance for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good !
on July 28, 2026
Posted by: Natasha97
[This review was collected as part of a promotion.] I haven’t had the ice machine connected yet it will be connected this upcoming Saturday besides that everything is good
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 28, 2026
Hi there, our valued customer.
Thank you for sharing your feedback! We're glad to hear that your appliance is working well so far. We hope you enjoy the added convenience of the ice maker once it has been connected and set up.
We appreciate you choosing our brand and are happy to be part of your home. We hope your appliance continues to provide reliable performance and convenience for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We're glad to hear that your appliance is working well so far. We hope you enjoy the added convenience of the ice maker once it has been connected and set up.
We appreciate you choosing our brand and are happy to be part of your home. We hope your appliance continues to provide reliable performance and convenience for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet and nice looking
on July 27, 2026
Posted by: Hillybilly
[This review was collected as part of a promotion.] One door shelf cracked while installing it in the door. The freezer door does not always pull out the ice bin slightly. I told my wife that was probably normal. Other than that it seems like a basic reliable “chill chest”
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 29, 2026
Good day, Hillybilly! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the quiet operation and nice appearance of your Frigidaire refrigerator. We appreciate you letting us know about the cracked door shelf and the freezer ice bin concern. We understand how important it is for all features and components to work properly, and we’d be happy to help review these concerns.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on July 27, 2026
Posted by: Sandri
[This review was collected as part of a promotion.] Love it, perfect size for a small family
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for your wonderful feedback! We’re so glad to hear that you’re loving your Frigidaire appliance and that it’s the perfect size for your small family.
We understand how important it is to have an appliance that fits your space and lifestyle, and we’re happy that your refrigerator is meeting your needs. Thank you for choosing Frigidaire—we hope it continues to bring convenience and enjoyment to your home for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand how important it is to have an appliance that fits your space and lifestyle, and we’re happy that your refrigerator is meeting your needs. Thank you for choosing Frigidaire—we hope it continues to bring convenience and enjoyment to your home for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidare!
on July 27, 2026
Posted by: Cmcgra
[This review was collected as part of a promotion.] It is exactly what we wanted for our 2nd kitchen! It is sleek and bright stainless! The design works well for our small kitchen!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 28, 2026
Hi Cmcgra, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your new Frigidaire Counter-Depth French Door Refrigerator is exactly what you were looking for. It's great to know that its sleek stainless steel finish and thoughtful design are a perfect fit for your second kitchen and make the most of your space.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful appliance
on July 27, 2026
Posted by: AngelG1822
[This review was collected as part of a promotion.] This is a great fridge even being a smaller size. We don’t have a lot of space but needed to upgrade and this fridge is everything we needed. It does its job well and we have a good amount a of space for all of our food.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for your wonderful review! We’re thrilled to hear that your refrigerator is the perfect fit for your space while still providing the storage capacity and performance you needed. It’s great to know that the design is helping you make the most of your kitchen and that you’re enjoying the convenience it provides.
We appreciate your support and thank you for choosing our brand. We hope your refrigerator continues to keep your food fresh and serve your needs for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your wonderful review! We’re thrilled to hear that your refrigerator is the perfect fit for your space while still providing the storage capacity and performance you needed. It’s great to know that the design is helping you make the most of your kitchen and that you’re enjoying the convenience it provides.
We appreciate your support and thank you for choosing our brand. We hope your refrigerator continues to keep your food fresh and serve your needs for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com