Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great for our small kitchen
on May 5, 2026
Posted by: MorgantheMom
[This review was collected as part of a promotion.] This is one of the only French door designs out there that is both counter depth and not too tall. Perfect fit for us. So far runs great. The only gripe I might have is I felt like it needed a couple more drawers but I found some perfect ones online for a low price so that was an easy fix.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 6, 2026
Hi, MorgantheMom! We truly appreciate your thoughtful review! It’s wonderful to hear that your Frigidaire French door counter-depth refrigerator is the perfect fit for your kitchen and performing well. Thank you as well for sharing your feedback about the drawer layout—we always value insights like yours.
If you ever need support, please reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to assist you. -Angel
If you ever need support, please reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 5, 2026
Posted by: TMSLP
[This review was collected as part of a promotion.] I have really enjoyed this refrigerator. Since we have an older home with a dedicated space for the refrigerator, we were somewhat limited on our selection of refrigerators. This refrigerator fits perfectly. I was a little concerned because it is a little smaller than my previous refrigerator, but the layout makes it seem more spacious.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 7, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear the refrigerator fits perfectly in your space and that you’re enjoying the thoughtful interior layout that helps it feel more spacious despite its size. It’s great to know it has been a good fit for your home and needs.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear the refrigerator fits perfectly in your space and that you’re enjoying the thoughtful interior layout that helps it feel more spacious despite its size. It’s great to know it has been a good fit for your home and needs.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My wife loves it!
on May 5, 2026
Posted by: Keithbeezey
[This review was collected as part of a promotion.] Elegant, roomy given it’s compact profile, has all the right compartments in all the right places, ice maker makes perfect ice cubes, quiet love the french doors and roomy freezer.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 7, 2026
Hello, Keithbeezey! We’re really glad to hear your Frigidaire refrigerator has been such a great fit for your home! It’s wonderful that the compact design still gives you plenty of room and that the layout of the compartments is working well for your needs. We’re especially happy to hear you’re enjoying the quiet operation, French doors, roomy freezer, and ice maker performance—that combination really makes everyday use more convenient.
Thank you for sharing such thoughtful feedback. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Thank you for sharing such thoughtful feedback. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Refrigerator
on May 5, 2026
Posted by: MJ222
[This review was collected as part of a promotion.] Love this refrigerator! Fits my space perfectly, looks great and had plenty of space for every thing I need.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 7, 2026
Hi, MJ222! We’re so happy to hear you’re loving your Frigidaire French door refrigerator! It’s great that it fits your space perfectly and gives you all the storage you need while still looking great in your kitchen—that combination really makes everyday use more enjoyable.
Thank you for sharing your experience with us. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Thank you for sharing your experience with us. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 17.6 Counter Depth Refrigerator
on May 4, 2026
Posted by: Berrini
[This review was collected as part of a promotion.] Excellent refrigerator with just the right size and layout for our needs!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 5, 2026
Hello Berrini!
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. We’re delighted to hear that it’s an excellent fit for your needs and that the size and layout are working so well for you.
It’s great to know the design is helping make your kitchen storage more convenient and efficient. We truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on the Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. We’re delighted to hear that it’s an excellent fit for your needs and that the size and layout are working so well for you.
It’s great to know the design is helping make your kitchen storage more convenient and efficient. We truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just the right size
on May 4, 2026
Posted by: Dext
[This review was collected as part of a promotion.] We had a small space to fit a fridge in but wanted a French door model and this fits perfect. Produces lots of ice and nice lighting also.
One of the freezer interior doors is a little hard to access though.
One of the freezer interior doors is a little hard to access though.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 6, 2026
Hi Dext!
Thank you for taking the time to share your feedback about your Frigidaire French door refrigerator. We’re very glad to hear that it fits perfectly in your space and that you’re enjoying its ice production and interior lighting.
It’s especially great to know that the design is working well for your kitchen layout and providing the features you were looking for in a French door model.
We also appreciate your honest note regarding access to one of the freezer interior doors. Feedback like this is very helpful, and we will be sure to share it with our product team for review as we continue improving usability and design.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire French door refrigerator. We’re very glad to hear that it fits perfectly in your space and that you’re enjoying its ice production and interior lighting.
It’s especially great to know that the design is working well for your kitchen layout and providing the features you were looking for in a French door model.
We also appreciate your honest note regarding access to one of the freezer interior doors. Feedback like this is very helpful, and we will be sure to share it with our product team for review as we continue improving usability and design.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cute ice cubes!
on May 4, 2026
Posted by: Tacorav
[This review was collected as part of a promotion.] It does everything we hoped it would do. Very quiet. Lots of adjustability in the shelving. And, the ice cubes are cute!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 5, 2026
Hi Tacorav, thank you for sharing your feedback. We’re glad to hear your appliance is meeting your expectations and that you’re enjoying its quiet operation and flexible shelving options. It’s great to know even the little details—like the ice cubes—are bringing a smile.
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance, you can reach us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 4, 2026
Posted by: Lizzo13
[This review was collected as part of a promotion.] Refrigerator is great only letdown is no light in the freezer compartment…
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 6, 2026
Good day, Lizzo13! Thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator overall.
We also appreciate your comment regarding the lack of a freezer compartment light. Feedback like this is very helpful and will be shared with our product team for consideration in future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance. Have a great rest of your day!
- Maico
We also appreciate your comment regarding the lack of a freezer compartment light. Feedback like this is very helpful and will be shared with our product team for consideration in future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance. Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com