Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Fridge
on July 6, 2026
Posted by: Slade91
[This review was collected as part of a promotion.] Coming from a regular top freezer fridge, this one is much more spacious, & we love the digital temperature setting.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 7, 2026
Hi, Slade91!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying the extra space compared to your previous top freezer model and that the digital temperature controls have been a great feature for you.
It’s wonderful to know your new refrigerator is making a positive difference in your kitchen. We truly appreciate you taking the time to share your experience and thank you for choosing Frigidaire.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying the extra space compared to your previous top freezer model and that the digital temperature controls have been a great feature for you.
It’s wonderful to know your new refrigerator is making a positive difference in your kitchen. We truly appreciate you taking the time to share your experience and thank you for choosing Frigidaire.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeping things cool!
on July 6, 2026
Posted by: Cath71
[This review was collected as part of a promotion.] My old refrigerator stopped working so the hunt began for a replacement. Due to height restrictions because of an overhead cabinet, choices were limited. The shelf set up in the frig maximizes space. I would love to have a door alarm but this model does not. The freezer space is divided into 3 different areas and seems smaller than I expected. Overall though I am pleased.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi Cath71!
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We're pleased to hear that you are enjoying the space-saving design and that the shelf configuration helps maximize storage in your kitchen.
We also appreciate you sharing your thoughts about the door alarm feature and freezer organization. Customer feedback like yours is valuable and helps us continue improving our products to better meet our customers' needs.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We're pleased to hear that you are enjoying the space-saving design and that the shelf configuration helps maximize storage in your kitchen.
We also appreciate you sharing your thoughts about the door alarm feature and freezer organization. Customer feedback like yours is valuable and helps us continue improving our products to better meet our customers' needs.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good refrigerator
on July 5, 2026
Posted by: Djsmith99
[This review was collected as part of a promotion.] My only complaint is that there is not a light in the freezer. Otherwise it’s a good refrigerator.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying your new refrigerator overall.
We appreciate you sharing your suggestion regarding the freezer lighting. We understand how an interior freezer light could make it easier to locate items, and customer feedback like yours is invaluable in helping us identify features that matter most to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We appreciate you sharing your suggestion regarding the freezer lighting. We understand how an interior freezer light could make it easier to locate items, and customer feedback like yours is invaluable in helping us identify features that matter most to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Review Frigidaire Refrigerator
on July 5, 2026
Posted by: Mimi Thoughts
[This review was collected as part of a promotion.] Great overall. Good layout.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 7, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that you are pleased with its overall performance and well-designed layout. We strive to create appliances that offer both convenience and practical organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are pleased with its overall performance and well-designed layout. We strive to create appliances that offer both convenience and practical organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 5, 2026
Posted by: Jamies12
[This review was collected as part of a promotion.] Love my refrigerator
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 8, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your Frigidaire refrigerator. We appreciate you choosing Frigidaire and are happy to be a part of your home.
Thank you for taking the time to share your experience with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for taking the time to share your experience with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent Fridge
on July 5, 2026
Posted by: ScottV1234
[This review was collected as part of a promotion.] It’s been an overall decent fridge. After about 6 years the water in the door stopped working. We replaced 2 parts to get it going again with no luck. Also the ice maker stopped working. I was able to repair that at minimal cost thought.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi ScottV1234!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that it has served you well overall over the years. However, we’re sorry to learn about the issues you experienced with the water dispenser and ice maker. We understand how frustrating it can be when these features do not perform as expected.
We appreciate your honest feedback, as it helps us identify opportunities to improve our products and customer experience. Your comments will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that it has served you well overall over the years. However, we’re sorry to learn about the issues you experienced with the water dispenser and ice maker. We understand how frustrating it can be when these features do not perform as expected.
We appreciate your honest feedback, as it helps us identify opportunities to improve our products and customer experience. Your comments will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on July 5, 2026
Posted by: atoth106
[This review was collected as part of a promotion.] This fridge is great! I love the functionality of it. The LEF lighting, sturdy interior, and space all make it great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s fantastic to know that you love its functionality. We’re especially pleased to hear that you appreciate the LED lighting, sturdy interior, and spacious design. We strive to design appliances that combine thoughtful features, durability, and everyday convenience, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you love its functionality. We’re especially pleased to hear that you appreciate the LED lighting, sturdy interior, and spacious design. We strive to design appliances that combine thoughtful features, durability, and everyday convenience, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best refrigerator ever !!
on July 4, 2026
Posted by: JohnC75
[This review was collected as part of a promotion.] I have owned alot of refrigerators and this one is absolutely the best I have ever owned. The design is the best and it keeps everything so dang cold !
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 6, 2026
Hi, JohnC75! Thank you for taking the time to share your feedback. We’re happy to hear your new refrigerator is delivering strong performance and keeping everything consistently cold, especially compared to other units you’ve owned.
At Frigidaire, we focus on combining thoughtful design with dependable cooling performance, so it’s great to know the design and functionality are meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
At Frigidaire, we focus on combining thoughtful design with dependable cooling performance, so it’s great to know the design and functionality are meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
Written by a customer while visiting frigidaire.com