Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Works well and looks good.
on May 8, 2026
Posted by: Ike52
[This review was collected as part of a promotion.] The size is perfect for my application and it works very well in both the refrigerator and freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 11, 2026
Hi Ike52!
Thank you for taking the time to share your experience with your Frigidaire appliance. We’re delighted to hear that the size is a perfect fit for your needs and that both the refrigerator and freezer functions are performing well for you.
It’s wonderful to know that your appliance is meeting your expectations and providing the convenience and reliability you were looking for. Should you ever have questions, need assistance, or want tips to get the most out of your appliance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire appliance. We’re delighted to hear that the size is a perfect fit for your needs and that both the refrigerator and freezer functions are performing well for you.
It’s wonderful to know that your appliance is meeting your expectations and providing the convenience and reliability you were looking for. Should you ever have questions, need assistance, or want tips to get the most out of your appliance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 8, 2026
Posted by: Clubbie
[This review was collected as part of a promotion.] Love this fridge… everything about it… drawers shelves freezer compartments…. Easy buttons to use to change temps and know when filter needs to be changed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 11, 2026
Hello Clubbie, thank you for sharing your experience. We’re glad to hear you’re enjoying your refrigerator so much.
It’s great to know your Frigidaire unit is delivering on both usability and design, from the organized drawers and shelves to the flexible freezer compartments. We’re also happy the controls for temperature adjustments and filter notifications are making day-to-day use simple and intuitive. That kind of convenience is exactly what those features are designed for.
We appreciate you taking the time to provide such detailed feedback.
If you ever need assistance or have questions, you can reach us via Live Chat on our website or through Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your fridge! - Maico
It’s great to know your Frigidaire unit is delivering on both usability and design, from the organized drawers and shelves to the flexible freezer compartments. We’re also happy the controls for temperature adjustments and filter notifications are making day-to-day use simple and intuitive. That kind of convenience is exactly what those features are designed for.
We appreciate you taking the time to provide such detailed feedback.
If you ever need assistance or have questions, you can reach us via Live Chat on our website or through Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your fridge! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
outstanding
on May 8, 2026
Posted by: MAtkinson
[This review was collected as part of a promotion.] Love this. Works great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 11, 2026
Hello MAtkinson, thank you for sharing your feedback. We’re glad to hear your appliance is working great and that you’re happy with it.
We appreciate your support of Frigidaire and are pleased it’s meeting your expectations so far. If you ever need assistance or have questions down the road, you can reach us via Live Chat on our website or through Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your appliance! - Maico
We appreciate your support of Frigidaire and are pleased it’s meeting your expectations so far. If you ever need assistance or have questions down the road, you can reach us via Live Chat on our website or through Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Control panel
on May 8, 2026
Posted by: Hanet
[This review was collected as part of a promotion.] Nice Refrigerator. I like the 2 door opening on top it gives me more room between the fridge and the counter.
The control panel is confusing to change the settings.
But all in all nice refrigerator.
The control panel is confusing to change the settings.
But all in all nice refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 8, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the French door design and that it’s giving you better clearance and usable space in your kitchen. We also appreciate your note regarding the control panel being confusing to adjust—feedback like this is helpful and will be shared with our product team.
Overall, it’s great to know you’re happy with your refrigerator.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the French door design and that it’s giving you better clearance and usable space in your kitchen. We also appreciate your note regarding the control panel being confusing to adjust—feedback like this is helpful and will be shared with our product team.
Overall, it’s great to know you’re happy with your refrigerator.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving it
on May 8, 2026
Posted by: MLS60
[This review was collected as part of a promotion.] This fridge is just the right size for our 80's designed kitchen. And since it's not as deep, it's easier to findvthings
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 12, 2026
Hello MLS60, and thank you for sharing your feedback!
We’re glad to hear the refrigerator is the right fit for your 80’s-designed kitchen and that the shallower depth is making it easier for you to access and organize your items. Space efficiency and usability are exactly what we aim for in our designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re glad to hear the refrigerator is the right fit for your 80’s-designed kitchen and that the shallower depth is making it easier for you to access and organize your items. Space efficiency and usability are exactly what we aim for in our designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 7, 2026
Posted by: Kocg
[This review was collected as part of a promotion.] I like the refrigerator very much. But I did have to go online to find the complete manual ( it comes with a short version) to figure out how to set the freezer compartment temperature.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator overall. We also appreciate your note regarding the full manual and the setup of the freezer temperature—this is helpful feedback and will be shared with our product team for review.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator overall. We also appreciate your note regarding the full manual and the setup of the freezer temperature—this is helpful feedback and will be shared with our product team for review.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Holds quit a bit of food.
on May 6, 2026
Posted by: BobLorenia
[This review was collected as part of a promotion.] This fridge turned out to be a little "bigger" than expected. All food, produce and frozen items, fit very well, with room to spare.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 8, 2026
Hi BobLorenia!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re so pleased to hear that the extra space has been a positive surprise and that you now have plenty of room for all your food, produce, and frozen items.
Having a refrigerator that offers both great storage capacity and organization can make everyday life much more convenient, and we’re happy to know your appliance is meeting your needs so well. Your feedback is truly appreciated and helps us continue designing products that bring comfort and value to our customers’ homes.
Thank you again for choosing Frigidaire. If you need any type of assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re so pleased to hear that the extra space has been a positive surprise and that you now have plenty of room for all your food, produce, and frozen items.
Having a refrigerator that offers both great storage capacity and organization can make everyday life much more convenient, and we’re happy to know your appliance is meeting your needs so well. Your feedback is truly appreciated and helps us continue designing products that bring comfort and value to our customers’ homes.
Thank you again for choosing Frigidaire. If you need any type of assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on May 6, 2026
Posted by: Evlck
[This review was collected as part of a promotion.] Great pricing and great product
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 11, 2026
Hi, Evlck! We’re really glad to hear you’re enjoying your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! It’s great that both the value and the product itself are meeting your expectations—that combination makes all the difference.
If you ever need assistance or have questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
If you ever need assistance or have questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com