Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
right size
on July 7, 2026
Posted by: Keatsaz
[This review was collected as part of a promotion.] This is the perfectly sized fridge for our 2 bed/2 bath home. It's quiet, the ice is great, the 3 separate storage areas in the freezer is perfect. The enterior lights in the fridge are bright and it's easy to see/store/access everything. Good overall design
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2026
Hi Keatsaz!
Thank you for taking the time to share your feedback with us! We’re delighted to hear that your Frigidaire refrigerator is the perfect fit for your home and that you’re enjoying its quiet operation, ice maker, storage organization, and bright interior lighting.
We appreciate you sharing your positive experience with the design and features of your refrigerator. Your satisfaction means a great deal to us, and we’re grateful you chose Frigidaire.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us! We’re delighted to hear that your Frigidaire refrigerator is the perfect fit for your home and that you’re enjoying its quiet operation, ice maker, storage organization, and bright interior lighting.
We appreciate you sharing your positive experience with the design and features of your refrigerator. Your satisfaction means a great deal to us, and we’re grateful you chose Frigidaire.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 7, 2026
Posted by: Karritb
[This review was collected as part of a promotion.] I love the new fridge. Our last Frigidaire lasted 21 years and we know the brand has a great reputation. Our new fridge fits better in the space (smaller kitchen) and makes the kitchen feel larger. It’s quiet and so far we like the below drawer freezer (previously had a side by side) with icemaker. And, the price was right! Overall we are very pleased with our purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2026
Hi Karritb!
Thank you for taking the time to share your wonderful feedback with us! We’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator and that it has been a great fit for your kitchen.
We’re especially pleased to hear that you appreciate the quiet operation, modern design, freezer layout, and overall value of your purchase. We truly appreciate your continued trust in the Frigidaire brand and are honored to be part of your home for another generation.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us! We’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator and that it has been a great fit for your kitchen.
We’re especially pleased to hear that you appreciate the quiet operation, modern design, freezer layout, and overall value of your purchase. We truly appreciate your continued trust in the Frigidaire brand and are honored to be part of your home for another generation.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice refrigerator!
on July 7, 2026
Posted by: Sustime2
[This review was collected as part of a promotion.] Nice fridge!
Response from frigidaire.comBy John, Online Outreach Specialist, July 7, 2026
Hello, Sustime2. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on July 7, 2026
Posted by: Annie2613
[This review was collected as part of a promotion.] I like my new refrigerator, however the freezer section is very small. I do like the ice maker. The fridge allows plenty of storage and the appearance is great. Fits well into my kitchen as I needed a smaller size.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying your new Frigidaire refrigerator, especially the spacious refrigerator section, convenient ice maker, and design that fits well in your kitchen.
We appreciate your comments about the freezer size and understand that storage needs can vary. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your comments about the freezer size and understand that storage needs can vary. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Refrigerator
on July 7, 2026
Posted by: Hondogeech
[This review was collected as part of a promotion.] Seems to be a good product.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 8, 2026
Hi there, Hondogeech! Thank you for sharing your feedback with us! We’re glad to hear that your Frigidaire appliance seems to be a good product and that you’re having a positive experience so far.
We appreciate you taking the time to share your thoughts and for choosing Frigidaire. We hope your appliance continues to perform well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you taking the time to share your thoughts and for choosing Frigidaire. We hope your appliance continues to perform well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent addition to our kitchen
on July 7, 2026
Posted by: roz2026
[This review was collected as part of a promotion.] I’m so pleased with our new fridge. The bottom freezer is much easier to use than the old model with the freezer on top. The compartments make it easier to organize contents of both the fridge and the freezer.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 7, 2026
Hi there, Valued Customer,
Thank you for taking the time to share your experience! We're delighted to hear you're so pleased with your new refrigerator. It's great to know that the bottom freezer design is more convenient for you and that the compartments make organizing both the refrigerator and freezer easier. We truly appreciate your feedback and hope your new refrigerator continues to make everyday life more convenient. Thank you for choosing our brand!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Thank you for taking the time to share your experience! We're delighted to hear you're so pleased with your new refrigerator. It's great to know that the bottom freezer design is more convenient for you and that the compartments make organizing both the refrigerator and freezer easier. We truly appreciate your feedback and hope your new refrigerator continues to make everyday life more convenient. Thank you for choosing our brand!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fine by me
on July 7, 2026
Posted by: Nicknamealreadyexists
This Frigidaire model works very well for me. It fits in perfectly in the space I have. I prefer the French doors up top and freezer on the bottom. I am single and living by myself and the capacity is just right. It looks great and I got a great deal on top of it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your FRFG1723AV refrigerator is a great fit for your space and lifestyle. It's wonderful to know that you enjoy the French door design, bottom freezer layout, appearance, and the capacity that works well for your needs.
We appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
We appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fpso far so good
on July 6, 2026
Posted by: Sheri Allen
[This review was collected as part of a promotion.] We just got it, so it doing great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2026
Hi there. Thank you for your feedback! We’re glad to hear your new Frigidaire appliance is off to a great start. We appreciate you choosing Frigidaire and hope you continue to enjoy its performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com