Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on July 8, 2026
Posted by: krklz
[This review was collected as part of a promotion.] Fridge is overall great for my needs, but the upper doors have a shorter range of motion than other fridges I've had in the past.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Good day, Krklz! Thank you for sharing your feedback with us! We’re glad to hear that your Frigidaire refrigerator is working well for your needs overall.
We appreciate your comments regarding the upper door range of motion. We understand that the way a refrigerator door opens can impact convenience and accessibility, and we value your taking the time to share your experience. Your feedback will be shared with our team as we continue to improve our products and designs.
Thank you for choosing Frigidaire and for sharing your review with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your comments regarding the upper door range of motion. We understand that the way a refrigerator door opens can impact convenience and accessibility, and we value your taking the time to share your experience. Your feedback will be shared with our team as we continue to improve our products and designs.
Thank you for choosing Frigidaire and for sharing your review with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 8, 2026
Posted by: MoonLover
[This review was collected as part of a promotion.] This fridge is great in many ways for instance it makes ice really fast. the temp stays cold, it’s quite compact but holds a lot of items. However if it filled too full the temp will not remain consistent.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Hi MoonLover! Thank you for sharing your feedback with us! We’re glad to hear that you’re enjoying many of the features of your Frigidaire refrigerator, including the fast ice-making capability, reliable cooling, and compact design with plenty of storage space.
We appreciate your comments regarding temperature consistency when the refrigerator is filled to capacity. We understand how important it is for your appliance to maintain the right temperature under different conditions, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your comments regarding temperature consistency when the refrigerator is filled to capacity. We understand how important it is for your appliance to maintain the right temperature under different conditions, and your feedback is valuable as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We hope your refrigerator continues to serve you well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Design and Perfect Size
on July 8, 2026
Posted by: pilarco
[This review was collected as part of a promotion.] Perfect size for my small space! The dimensions fit exactly what I needed. The interior compartments are well designed and look great. I've only had it for one week, but so far everything is working perfectly. Very happy with my purchase!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your new Frigidaire refrigerator! We’re so happy to hear that it’s the perfect fit for your space and that you’re enjoying the thoughtfully designed interior compartments.
It’s great to know that everything has been working perfectly so far. We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide the performance and convenience you’re looking for for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know that everything has been working perfectly so far. We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide the performance and convenience you’re looking for for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 8, 2026
Posted by: reevesdeb
[This review was collected as part of a promotion.] Love my new Frigidaire French door refrigerator. Perfect size for my kitchen and love the features.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 13, 2026
Hi, Reevesdeb! Thank you for your wonderful review! We're delighted to hear you're loving your new Frigidaire French door refrigerator. It's great to know it's the perfect size for your kitchen and that you're enjoying its features. We truly appreciate you choosing Frigidaire and hope it continues to be a great addition to your home.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Refrigerator
on July 7, 2026
Posted by: LJ57
[This review was collected as part of a promotion.] Happy with the inner workings. Not so happy with the outer shell. Two tinted doors and a missing back panel.
Quality control is lacking - this item should never have left your facility.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi LJ57!
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re glad to hear that you are satisfied with its performance and inner workings.
We’re sorry to hear about your concerns with the exterior appearance and missing panel. We understand the importance of receiving a product that meets your expectations, and we appreciate you bringing this quality concern to our attention. Your feedback will be shared with the appropriate teams as we continue working to improve our products and processes.
Thank you for choosing Frigidaire. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We’re glad to hear that you are satisfied with its performance and inner workings.
We’re sorry to hear about your concerns with the exterior appearance and missing panel. We understand the importance of receiving a product that meets your expectations, and we appreciate you bringing this quality concern to our attention. Your feedback will be shared with the appropriate teams as we continue working to improve our products and processes.
Thank you for choosing Frigidaire. If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the stainless steel look easy to use 😀
on July 7, 2026
Posted by: Cito925
Now my kitchen is complete. Love my fridge matched the other. Have the ice maker installed.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 9, 2026
Hi Cito925!
Thank you for sharing your wonderful feedback! We're delighted to hear that you love the stainless steel look of your new Frigidaire refrigerator and that it completes your kitchen so beautifully. It's also great to know the ice maker has been installed and that you're finding your refrigerator easy to use.
We truly appreciate your support and are grateful you chose Frigidaire.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We're delighted to hear that you love the stainless steel look of your new Frigidaire refrigerator and that it completes your kitchen so beautifully. It's also great to know the ice maker has been installed and that you're finding your refrigerator easy to use.
We truly appreciate your support and are grateful you chose Frigidaire.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My New Frigidaire
on July 7, 2026
Posted by: Bubbs57
[This review was collected as part of a promotion.] I absolutely love my new Frigidaire. I have never owned a new refrigerator. I am loving it. I love the size by side doors. You open them and there is so much space. I've never been able to fit much in my old one. I told my husband time to really go shopping now. I love the bottom freezer. Never had drawers in a freezer where I could separate food. It runs so quite. Love how the lights gradually brighten as you open the refrigerator doors. They're not bright lighting you all at once. Love how the left sided refrigerator door slides into a groove and you can shut the right side so smoothly. I really do love ❤️ my new Frigidaire!!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 9, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are loving your very first new refrigerator.
It’s fantastic to know that you are enjoying the spacious side-by-side doors, the generous storage capacity, and the convenience of the bottom freezer with drawers for organizing your food. We’re especially pleased to hear that you appreciate the quiet operation, the gradual interior lighting, and the smooth-closing French doors. It’s truly rewarding to know that these thoughtful features are making such a positive difference in your everyday experience. We hope you enjoy many memorable grocery trips and meals with your new refrigerator for years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are honored to be part of your home. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you are enjoying the spacious side-by-side doors, the generous storage capacity, and the convenience of the bottom freezer with drawers for organizing your food. We’re especially pleased to hear that you appreciate the quiet operation, the gradual interior lighting, and the smooth-closing French doors. It’s truly rewarding to know that these thoughtful features are making such a positive difference in your everyday experience. We hope you enjoy many memorable grocery trips and meals with your new refrigerator for years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are honored to be part of your home. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 7, 2026
Posted by: Home26
[This review was collected as part of a promotion.] Love the refrigerator. Perfect size.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 9, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that it is the perfect size for your needs. We strive to design appliances that offer the right balance of capacity, convenience, and performance, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that it is the perfect size for your needs. We strive to design appliances that offer the right balance of capacity, convenience, and performance, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com