Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(893 Reviews)
Rating breakdown 893 reviews
5 Stars
560
4 Stars
269
3 Stars
42
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
815 out of
866)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Easy setup
on May 25, 2024
Posted by: Dogstuff
Easy to setup and quick cooling. Very happy so far
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Frdige. It looks good in our kitchen and funcctins are easy to understand. Love the ice maker however we had to hire a plumber to make the cnnections. All is well.
on May 24, 2024
Posted by: cold fish
Great Frdige. It looks good in our kitchen and funcctins are easy to understand. Love the ice maker however we had to hire a plumber to make the cnnections. All is well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
I like the fact it has the French doors so it makes it easy to see everything inside at eye level.
on May 21, 2024
Posted by: Mil25
After I had it delivered home I realized it didn’t have a deli drawer nor a butter compartment. I had looked a three different fridges and thought this one had those features. Overall I am happy with my purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Online Outreach Specialist, Owen, May 22, 2024
Hello Mil25,
Thank you for bringing this to our attention! We understand that you have seen some unfavorable reviews regarding our appliances. We take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way. We strive to ensure we provide the best experience possible for our consumers. We would love the chance to see how we can help resolve your concern. To discuss this further, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this to our attention! We understand that you have seen some unfavorable reviews regarding our appliances. We take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way. We strive to ensure we provide the best experience possible for our consumers. We would love the chance to see how we can help resolve your concern. To discuss this further, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
A perfect fridge
on May 21, 2024
Posted by: Wheels
Looked at buying a new fridge for a long time and found this one to be the perfect size and loved all of the features
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this new fridge!
on May 21, 2024
Posted by: Newbury
It’s been about a month since we bought our new fridge. I love the depth of it and the features it has. The depth allows you to see everything inside easily so things don’t get lost at the back. The side shelves are perfect in size. I also love that unlike stainless steel, it doesn’t have finger prints!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Almost Perfect!
on May 21, 2024
Posted by: Modivate
I've owned the fridge for a few weeks now and I love it. It was hard to find a fridge that fit the space but this one does perfectly. It looks good, the temperature is stable (nothing freezes in the fridge portion), and it's quiet. My only issue is the French doors - the left door has a folding flap that sometimes hits the other door. I don't know if I'm accidentally moving it to cause this, but a few times I've hit the other door and had to adjust the flap to get the door closed. The other issue is that the doors need to be pushed closed - you can't let them glide closed on their own. Overall I'm happy with my purchase, I just wish the doors were engineered a bit better.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Convenient Size for small Kitchens
on May 20, 2024
Posted by: EC2024
I bought this 3 weeks ago and am a little disappointed in the quality of parts and accessories. The large top bins in the doors that have the white strips holding them cannot be removed easily to relocate to a different height. Was not able to move them and trying to force them will break the bracket holding them. Therefore, the middle bin underneath cannot be used for standard height containers. Also, the top bins look like they are not sturdy enough to hold heavy 4 litre containers as shown in Frigidaire website images, so only using them to hold light items like breads, etc. It would be nice to have a Meat Keeper drawer. There is no place to put cheeses and packaged meats to keep their temperatures constant.
This right crisper drawer cannot be opened when the left door is closed because the left door lock guide is in the way. You have to open both doors to open the right crisper.
This right crisper drawer cannot be opened when the left door is closed because the left door lock guide is in the way. You have to open both doors to open the right crisper.
The freezer drawer makes a snapping sound and wobbles sometimes when opening like it is catching on something. The service repair person says the gear wheels are jumping the track and needs to be replaced. Parts are on order.
Its nice to have an Ice Maker, however it should have its own drawer to pull out instead of being pulled out with the freezer drawer it is sitting in. There seems to be some sort of track above the Ice tray, but do not see any way to hang it up. I would consider the Freezer Drawer quality and design less than favorable.
Its nice to have an Ice Maker, however it should have its own drawer to pull out instead of being pulled out with the freezer drawer it is sitting in. There seems to be some sort of track above the Ice tray, but do not see any way to hang it up. I would consider the Freezer Drawer quality and design less than favorable.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, May 21, 2024
Hello EC2024,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on May 18, 2024
Posted by: Red444
Overall a wonderful fridge. Love the bright lights inside! The freezer section is divided and super useful to have so many pullout drawers in this area.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca