Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
My New Frigidaire
on July 12, 2026
Posted by: eschauer
[This review was collected as part of a promotion.] I like my new Frigidaire Refrigerator very much. I only wish I realized how inconvenient it is to have to open 2 drawers to get to the ice tray. Otherwise I am happy with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that you are happy with your purchase overall. We also appreciate your comments regarding the ice tray location and the need to open two drawers to access it. Customer feedback like yours is invaluable, as it helps us better understand how our products are used every day and identify opportunities for future design improvements. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your new refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are happy with your purchase overall. We also appreciate your comments regarding the ice tray location and the need to open two drawers to access it. Customer feedback like yours is invaluable, as it helps us better understand how our products are used every day and identify opportunities for future design improvements. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your new refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact simplicity
on July 12, 2026
Posted by: Hollyk
[This review was collected as part of a promotion.] So far it has been great, I live in a condo so space is limited. This was the biggest fridge I could find that had some of my criteria that I could afford. I like to meal prep, so I wish I could of had a bigger fridge an freezer. But for me i like the extra bottom drawer in the freezer to help organize it. It looks great and functions for most of what i need it for. When space is limited you have to go with size and that is my only issue.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 13, 2026
Hi, Hollyk! Thank you for sharing your experience! We're glad to hear your refrigerator has been a great fit for your condo and that you're enjoying its appearance, functionality, and the extra freezer drawer for organization. We also appreciate your feedback about the storage capacity. Insights like yours help us continue improving our products, and we're happy to know it meets most of your needs while fitting your space.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge
on July 11, 2026
Posted by: Lu64
[This review was collected as part of a promotion.] This fridge replaced a 12 year old Samsung. I love the lighting, filter, and crisper drawers on this new Frigidaire! Zero complaints, zero regrets. I highly recommend it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Lu64!
Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you’re loving your new Frigidaire refrigerator and its features, including the lighting, filter, and crisper drawers.
We truly appreciate your recommendation and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you’re loving your new Frigidaire refrigerator and its features, including the lighting, filter, and crisper drawers.
We truly appreciate your recommendation and are grateful that you chose Frigidaire. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on July 11, 2026
Posted by: Liz1987
[This review was collected as part of a promotion.] I was worried it would be too small since it was quite a bit smaller than my last fridge. While it is smaller, I can still fit everything I need for my family of 3.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new refrigerator has been a great fit for your household.
It’s fantastic to know that although it is smaller than your previous refrigerator, it still provides enough space for everything your family of three needs. We strive to design appliances that maximize storage and organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that although it is smaller than your previous refrigerator, it still provides enough space for everything your family of three needs. We strive to design appliances that maximize storage and organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's just...ok.
on July 11, 2026
Posted by: Jury23
[This review was collected as part of a promotion.] I guess it's my fault as I ordered the refrigerator online with only it's size in mind as I have limited space. It does what a refrigerator should do but I was unaware of the limited shelving space, set up and quality of material used for its shelves. I am also disappointed that the bottom freezer has no lighting.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your feedback. We appreciate you choosing Frigidaire for your new refrigerator.
We’re glad to hear that your refrigerator is performing its primary function well and fits the space you needed. We also appreciate your honest comments regarding the shelving configuration, shelf materials, and the lack of lighting in the freezer compartment. Customer feedback like yours is invaluable, as it helps us better understand which features and design improvements are most important to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your feedback and the opportunity to learn from your experience. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We’re glad to hear that your refrigerator is performing its primary function well and fits the space you needed. We also appreciate your honest comments regarding the shelving configuration, shelf materials, and the lack of lighting in the freezer compartment. Customer feedback like yours is invaluable, as it helps us better understand which features and design improvements are most important to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your feedback and the opportunity to learn from your experience. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator
on July 11, 2026
Posted by: Muserilli
[This review was collected as part of a promotion.] I’ve only had my refrigerator for a week but so far I just love it. It’s nice and shiny and new and it keeps everything perfect temperature .
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Muserilli!
Thank you for taking the time to rate your Frigidaire refrigerator and for sharing your wonderful feedback. We're delighted to hear that you're loving your new refrigerator and that you're enjoying its beautiful appearance and excellent temperature performance.
We also noticed that your written comments are very positive, but your review reflects a 1-star rating. If this was entered by mistake, you may want to consider updating your rating to 5 stars so it better reflects your experience with your refrigerator.
If you ever need assistance in the future or have any questions, please connect with us through our Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Our representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we'll be happy to assist you in any way we can.
— Patrick
Thank you for taking the time to rate your Frigidaire refrigerator and for sharing your wonderful feedback. We're delighted to hear that you're loving your new refrigerator and that you're enjoying its beautiful appearance and excellent temperature performance.
We also noticed that your written comments are very positive, but your review reflects a 1-star rating. If this was entered by mistake, you may want to consider updating your rating to 5 stars so it better reflects your experience with your refrigerator.
If you ever need assistance in the future or have any questions, please connect with us through our Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Our representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we'll be happy to assist you in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2026
Posted by: Milt D
[This review was collected as part of a promotion.] I love our new appliance from fridgidaire. I am really satisfied with my purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 13, 2026
Good day, Milt D! Thank you for sharing your feedback! We're thrilled to hear that you love your new Frigidaire appliance and that you’re truly satisfied with your purchase.
We appreciate you choosing Frigidaire and taking the time to share your experience. Knowing that your new appliance has met your expectations means a lot to us, and we hope it continues to bring convenience and reliable performance to your home for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and taking the time to share your experience. Knowing that your new appliance has met your expectations means a lot to us, and we hope it continues to bring convenience and reliable performance to your home for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2026
Posted by: PDX R0se
[This review was collected as part of a promotion.] I’m really happy with my new fridge. It fits perfectly in my tight space, and the counter‑depth design makes the whole area feel more open. The interior configuration is great. Everything is easy to reach and well laid out. My favorite feature, though, is the ice maker. The ice cubes are the perfect size, and I love them
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 13, 2026
Hi, PDX R0se! Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire French-door refrigerator. It’s great to know that the counter-depth design fits perfectly in your space and helps create a more open feel in your kitchen. We’re also happy to hear that the interior layout and ice maker have been standout features for you.
We appreciate you choosing Frigidaire and are glad your new refrigerator is making your daily routine easier and more enjoyable. If you need any further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
We appreciate you choosing Frigidaire and are glad your new refrigerator is making your daily routine easier and more enjoyable. If you need any further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com