Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Good
on May 17, 2026
Posted by: GwenZ
[This review was collected as part of a promotion.] Like the fridge overall only problem was not knowing what to set the temperature at and how to use the control and what some things were. Had to look it all up online.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Hi there. We’re glad to hear you’re happy with your Frigidaire refrigerator overall. We’re sorry the temperature settings and controls weren’t as clear as they should have been, and that you had to look information up online.
Your comments are helpful, and we’ll make sure they’re shared with our team for future improvements. If you ever need help with settings or features, we’re here to assist.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Your comments are helpful, and we’ll make sure they’re shared with our team for future improvements. If you ever need help with settings or features, we’re here to assist.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
First bottom freezer refrigerator
on May 17, 2026
Posted by: Mona Tam2
[This review was collected as part of a promotion.] Love my new Frigidaire refrigerator it is very roomy beautiful stainless steel and love the bottom door freezer! Great product great service
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 19, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you love your new Frigidaire refrigerator and that you’re enjoying its roomy interior, stainless steel finish, and bottom freezer design, as well as the service you received. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on May 17, 2026
Posted by: Jerry87
[This review was collected as part of a promotion.] The refrigerator is well made and fits in our kitchen perfectly. The space inside is bigger than thought in the beginning. And having the freezer on the bottom is new for us and so far, we love it. It has more space than our old unit with the freezer on top. We would recommend this appliance.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 20, 2026
Hi, Jerry87! Thank you for sharing your experience! We’re so glad to hear your new French door refrigerator fits perfectly in your kitchen and that you’re enjoying the spacious interior. It’s wonderful that the bottom freezer design is working well for you and providing even more usable space compared to your previous unit. We truly appreciate your recommendation and are happy to have you as part of the Frigidaire family!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on May 17, 2026
Posted by: tz5512
[This review was collected as part of a promotion.] Really happy with my new refrigerator. Great amount of space in both the refrigerator and freezer, and fits in my space perfectly!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 19, 2026
Good day, Tz5512! Thank you for sharing your feedback!
We’re very happy to hear that you’re enjoying your new Frigidaire refrigerator and that the spacious design in both the refrigerator and freezer compartments is working well for your needs. It’s also great to know it fits your space perfectly. That’s always an important part of a great experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re very happy to hear that you’re enjoying your new Frigidaire refrigerator and that the spacious design in both the refrigerator and freezer compartments is working well for your needs. It’s also great to know it fits your space perfectly. That’s always an important part of a great experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spirit filled
on May 17, 2026
Posted by: Babsbaby
[This review was collected as part of a promotion.] I love my new appliance. I was excited to find out it has a Sabbath mode. Even my appliance is wired right
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 20, 2026
Hi, Babsbaby! Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new French door refrigerator and that it’s meeting your expectations. It’s great to know the features, including Sabbath mode, are adding convenience for your household and that everything was properly installed and working as expected. We truly appreciate you choosing Frigidaire and are happy to have you as part of our family!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 17, 2026
Posted by: T cleve
[This review was collected as part of a promotion.] I love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 19, 2026
Hello there, T Cleve! Thank you for your enthusiastic feedback!
We’re thrilled to hear that you love your Frigidaire product. Your satisfaction means a lot to us, and we’re glad it’s meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re thrilled to hear that you love your Frigidaire product. Your satisfaction means a lot to us, and we’re glad it’s meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT FRIDGE SO FAR
on May 15, 2026
Posted by: Cool368
[This review was collected as part of a promotion.] Been using for 3 weeks now with no complaints. The old fridge lasted for over 30 years. Hope this one will give me that kind of service.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 19, 2026
Hi Cool368!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re so pleased to hear that your first few weeks have been going smoothly and that you have no complaints so far.
It’s especially meaningful to know your previous Frigidaire refrigerator served you well for over 30 years. We truly appreciate your continued trust in our brand, and we hope your new refrigerator provides you with many years of reliable service as well.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re so pleased to hear that your first few weeks have been going smoothly and that you have no complaints so far.
It’s especially meaningful to know your previous Frigidaire refrigerator served you well for over 30 years. We truly appreciate your continued trust in our brand, and we hope your new refrigerator provides you with many years of reliable service as well.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy
on May 15, 2026
Posted by: Country Girl 58
[This review was collected as part of a promotion.] The only thing I would change is put a light in the freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your appliance, and we appreciate your suggestion about adding a light in the freezer compartment. Feedback like this is valuable and will be shared with our team for review.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com