Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great refrigerator
on May 19, 2026
Posted by: Suzie P
[This review was collected as part of a promotion.] Lots of room in both the freezer and fridge. Love the space in the doors. Lots of compartments in the freezer as well. Love the ice cubes the ice maker makes!
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2026
Hi, Suzie P! We’re really glad to hear you’re enjoying your Frigidaire refrigerator! It’s great that both the fridge and freezer have plenty of space and that the door storage and freezer compartments are making organization easier for you. We also love hearing that you’re enjoying the ice maker—that’s always a favorite feature!
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does everything you want it to do
on May 19, 2026
Posted by: Rosco88
[This review was collected as part of a promotion.] Good layout and ease of organizing. Nice ice. I have high hopes to have this for many years to come.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 21, 2026
Hi Rosco88!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the layout, ease of organization, and ice feature of your refrigerator.
It’s wonderful to know you have high hopes for many years of use, and we truly appreciate your confidence in the product.
We appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the layout, ease of organization, and ice feature of your refrigerator.
It’s wonderful to know you have high hopes for many years of use, and we truly appreciate your confidence in the product.
We appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 19, 2026
Posted by: Tina316
[This review was collected as part of a promotion.] So far everything about the refrigerator is great. I'm excited to hopefully get the stove/air fryer/convection oven one day down the road too.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 19, 2026
Hello Tina316!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV.
We are so pleased to hear that everything about your refrigerator has been great so far. It’s wonderful to know that you are enjoying your appliance and are considering adding more Frigidaire products to your home in the future, such as a stove with air fryer and convection oven features.
Your support and confidence in our brand truly mean a lot to us. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV.
We are so pleased to hear that everything about your refrigerator has been great so far. It’s wonderful to know that you are enjoying your appliance and are considering adding more Frigidaire products to your home in the future, such as a stove with air fryer and convection oven features.
Your support and confidence in our brand truly mean a lot to us. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
18 CF is perfect for single or a small family of 3.
on May 19, 2026
Posted by: JFB99
I've had the refrigerator 1 year and have been so happy with it. It has kept perfect temperature, runs very quietly, and has excellent bright lighting in the fridge compartment. However, I'm disappointed that there is no light for the freezer compartment. I've never hooked up the ice maker, but it does have one. I'm also loving the counter depth so I don't have to hunt as deeply to find food. The drawers work smoothly. The handles are great... much better than just having recesses on the doors. I would absolutely buy it again.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 20, 2026
We’re really glad to hear your Frigidaire 18 cu. ft. refrigerator has been such a great fit for you over the past year! It’s wonderful that it’s maintaining a consistent temperature, running quietly, and giving you the bright interior lighting and smooth drawer operation that make everyday use easier. We also appreciate your feedback about the freezer lighting—that’s helpful insight, and we’ll be sure to share it with our product team for future consideration.
It’s great to know the counter-depth design and handle style are working so well for your space and convenience, and even better to hear you’d choose it again.
If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
It’s great to know the counter-depth design and handle style are working so well for your space and convenience, and even better to hear you’d choose it again.
If you ever need assistance or have questions down the line, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on May 18, 2026
Posted by: cyegone
[This review was collected as part of a promotion.] meets my needs when is comes to space location & so far all my food is & ice is all good.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Hi there. We’re glad to hear your Frigidaire refrigerator is meeting your needs in terms of space and location, and that your food and ice are staying in good condition.
We appreciate you sharing your experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you sharing your experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Size and function
on May 18, 2026
Posted by: MichelleLa
[This review was collected as part of a promotion.] Refrigerator is good for small kitchens. Interior including the freezer offers ample room for a small family. If there was a way for this same size to have a water dispenser I would say this refrigerator would be a 10 out of 10. I measured the space which recommended this size, however, there was another two inches from the top (perhaps more as the bottom as height adjusters which could be lowered) and the 3 inches on each side which space for a slightly larger fridge could be utilized. Would have been good to see it on a showroom floor prior to purchase. All that said, the refrigerator is a good value and does the job as expected.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 20, 2026
Hi there. We’re glad to hear your Frigidaire refrigerator is a good fit for your small kitchen, offers ample space for your family, and delivers solid value overall. We also appreciate your thoughtful comments about sizing, showroom visibility, and the wish for a built-in water dispenser option in this size range.
Your insights are very helpful and will be shared with our product team.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Your insights are very helpful and will be shared with our product team.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Bottom freezer fridge
on May 18, 2026
Posted by: brie g
[This review was collected as part of a promotion.] Just bought my new fridge and we love it! small space design allows us to actually have a double door fridge in our space which is amazing. sleek design only flaw is it is a bit noisy but not loud so you get use to it when it's cooling.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 20, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you love your new refrigerator and that the compact design allowed you to enjoy a double-door model in your space. It’s great to know the sleek look is a good fit for your kitchen as well.
We also appreciate your honest feedback regarding the cooling sounds. Some operational noises can be normal as the refrigerator cycles and cools, but we understand that it can take some getting used to.
Thank you again for your kind words and thoughtful review. We hope your refrigerator continues to serve you well for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
We also appreciate your honest feedback regarding the cooling sounds. Some operational noises can be normal as the refrigerator cycles and cools, but we understand that it can take some getting used to.
Thank you again for your kind words and thoughtful review. We hope your refrigerator continues to serve you well for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 18, 2026
Posted by: Aagudelo64
[This review was collected as part of a promotion.] Perfect for the space I had
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 18, 2026
Hello Aagudelo64!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re very happy to hear that the refrigerator is a perfect fit for the space you had available. It’s always great when a product is able to meet both functional needs and space requirements so seamlessly. We truly appreciate your support and hope you continue enjoying your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re very happy to hear that the refrigerator is a perfect fit for the space you had available. It’s always great when a product is able to meet both functional needs and space requirements so seamlessly. We truly appreciate your support and hope you continue enjoying your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com