Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,761 Reviews)
Open Ratings Snapshot
Rating breakdown 7,761 reviews
5 Stars
5,901
4 Stars
1,561
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3 out of 5
3
Nice but needs improvements
on May 16, 2024
Posted by: CocoColumbus
[This review was collected as part of a promotion.] I like the unit however freezer ice box is hard to use and the drawer in freezer is also hard to open
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 17, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, CoCo B. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 16, 2024
Posted by: Earl 03
[This review was collected as part of a promotion.] Pleased with the layout of the control panel and easy access to the filters. Like the configuration of the bins and ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 16, 2024
Posted by: CA82
[This review was collected as part of a promotion.] We are really enjoying our refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
No freezer light
on May 15, 2024
Posted by: Fran3
There is no light in the freezer compartment. Very strange. Would not have purchased, if I knew this.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 17, 2024
Hello Fran3,

Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, we verify that we already provided an assistance on this matter, if you need further assistance. We can discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 15, 2024
Posted by: 183bay90
[This review was collected as part of a promotion.] Quiet😄lots of room for small appliance
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So far, so good
on May 15, 2024
Posted by: Buddy6
[This review was collected as part of a promotion.] Hard to find a fridge to fit under our cabinets. This one fits perfectly. Organization is great. Feels like a lot of room. Only complaint is it only comes in stainless steel. But, so far, so good. Only had it for a week.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Thumbs up for the French Door refrigerator!
on May 14, 2024
Posted by: Gram420
[This review was collected as part of a promotion.] I’m really liking my new refrigerator. I really like the freezer with 2 pull-out drawers along with the basket. So much easier to see what you have and find things.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 14, 2024
Posted by: Tree1701
[This review was collected as part of a promotion.] I love my new refrigerator there is so much room and the light in the refrigerator is so bright.
Written by a customer while visiting frigidaire.com
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