Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
5,901
4 Stars
1,561
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
New but defective
on May 25, 2024
Posted by: alainsan
[This review was collected as part of a promotion.] Defective refrigerator since installed (new from distributor mandmappliance) two days ago: error code Er T1.
The freezer temperature is 25F instead of near zero.
Other than that, it looks like a beautiful fridge
The freezer temperature is 25F instead of near zero.
Other than that, it looks like a beautiful fridge
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 27, 2024
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
+ and - Review
on May 25, 2024
Posted by: Kirbyjr
[This review was collected as part of a promotion.] Overall I think this is a great fridge. But recently the Ice Maker quit making Ice. Did all the trouble shooting to find the problem with negative results. Finally decided to defrost the freezer. I was under the impression that this fridge was auto defrost but couldn't find anything on it through the manual. Unpluged the fridge opened the freezer; removed the door and bins; wiped everything down and dried with a towel and let it sit for 12 hours. Then put everything back together and plugged it back in. It now seems to be functioning properly. This fridge was a gift in June 2023 as we moved in with our Daughter and Son-in-Law.Just seems odd that the ice maker should stop working in less than a year and there were no instructions or suggests on what to do if the trouble shooting tips fail to solve the problem. Nothing either about how to defrost.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, May 27, 2024
We thank you for your willingness to share your opinions and please know that we strive to produce quality products and your feedback does not go unnoticed. We seem to have a great chance to improve your experience with us. Here is a possible solution for no ice, we can perform these basic troubleshooting workarounds called Auger Fix.
1. Switch the Control (UI) Panel to CRUSHED.
2. Remove the ice bucket and close freezer door.
3. Next, continuously press down the dispenser paddle for 2-minute intervals
(Releasing the paddle and then pressing the paddle again) for a total of 3 times (6 minutes total).
This will melt and evaporate any ice around the auger motor shaft.
4. Switch the control (UI) panel to CUBE. Then, reinsert the ice bucket, close the door and attempt to dispense ice again.
If you need any assistance, just connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm EST.
Best Regards,
Jaycee
1. Switch the Control (UI) Panel to CRUSHED.
2. Remove the ice bucket and close freezer door.
3. Next, continuously press down the dispenser paddle for 2-minute intervals
(Releasing the paddle and then pressing the paddle again) for a total of 3 times (6 minutes total).
This will melt and evaporate any ice around the auger motor shaft.
4. Switch the control (UI) panel to CUBE. Then, reinsert the ice bucket, close the door and attempt to dispense ice again.
If you need any assistance, just connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm EST.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small space
on May 25, 2024
Posted by: CBow
[This review was collected as part of a promotion.] My space I needed a smaller fridge and this has the luxury even though it’s a smaller fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 25, 2024
Posted by: Pghgal
[This review was collected as part of a promotion.] Please keep in mind I have had the refrigerator for 9 days.
My last refrigerator (not Frigidaire) needed a major repair after 4 yrs.
The repair lasted for 2yrs and again needed a major repair . That second repair lasted 4 days.
My last refrigerator (not Frigidaire) needed a major repair after 4 yrs.
The repair lasted for 2yrs and again needed a major repair . That second repair lasted 4 days.
My new Frigidaire is great so far. If fits nicely in my small kitchen and works well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious & beautiful functional Fridge
on May 25, 2024
Posted by: Louis55
[This review was collected as part of a promotion.] The delivery came right on time and there were no incidents. It fits in my kitchen perfectly smooth. Everything works as it should and it feels like it belongs in a mansion. Hopefully it last for many years. Wish it had more freeze space but we’ll learn how to live with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on May 25, 2024
Posted by: UPHappy1
[This review was collected as part of a promotion.] Have only had for about 10 days but so far we love it! It fits perfectly into our small space. We previously had a side by side which was more cubic feet than our new refrigerator; however our new refrigerator is more spacious!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on May 25, 2024
Posted by: HikingToday7980
[This review was collected as part of a promotion.] Great refrigerator for smaller spaces. Don’t let the size fool you, it has lots of space on the inside and is designed for great organization of your items. The lighting inside the refrigerator is awesome, with the leds. Definitely an amazing find!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator for the price
on May 25, 2024
Posted by: GHuns
[This review was collected as part of a promotion.] Love it
Written by a customer while visiting frigidaire.com