Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,475 Reviews)
Open Ratings Snapshot
Rating breakdown 7,475 reviews
5 Stars
5,676
4 Stars
1,507
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
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Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on March 26, 2024
Posted by: Jcks
[This review was collected as part of a promotion.] Good quality refrigerator, dimensions allow for good fit in smaller spaces, freezer has three drawers which allows for easy organization of items, would recommend for anyone looking for this size refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Roomy and functional
on March 26, 2024
Posted by: MomsBigFridge
[This review was collected as part of a promotion.] Roomy refridgerator with space for everything - love the large drawers in this fridge and the freezer is organized and functional -
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
A year in review
on March 26, 2024
Posted by: Ashuri89
[This review was collected as part of a promotion.] After 11 months of ownership, here's my thoughts:
Pros: The refrigerator looks sleek and gives a few precious inches back to my tiny kitchen. The separate drawers in the freezer are a godsend for good storage, since you can separate out different sections (I have sweets, vegetables and meat). The main fridge section can be pretty well organized as well, though I ended up with a teeny-tiny space at the bottom which just barely fit some third-party deli drawers.
Cons: The hinged strip on the left door doesn't always return to where it should be, leading to a loud CLUNK as it hits the right - fixed by just getting into the habit of making sure it's straight before closing. The freezer door doesn't feel particularly sturdy, but does the job as long as you double check it's closed all the way. The biggest con, however, is that 11 months in, the refrigerator has completely died on me, leading to every last bit in those beautiful freezer drawers having to be thrown away. You'd think such a well-thought out fridge would equally well-thought out insides, but here we are.
Response from frigidaire.comBy ChristianOnline Outreach SpecialistMarch 27, 2024
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great fridge
on March 26, 2024
Posted by: Tuck6969
[This review was collected as part of a promotion.] Fridge is nice and spacious for the size. Ice maker is a bit small but is reasonable. Setting up the fridge and leveling the front legs was a pain though.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love all the space!
on March 26, 2024
Posted by: Bootha
[This review was collected as part of a promotion.] This fridge is so functional, it works beautifully. My favorite part is all the space! In both the fridge and freezer. The ice maker is a nice addition.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Ice bucket overflows
on March 25, 2024
Posted by: ChristinaB6994
[This review was collected as part of a promotion.] So far so good. The ice falls behind the bucket but everything else works well.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Looks nice and correct size to fit a smaller space
on March 25, 2024
Posted by: MaicoE
[This review was collected as part of a promotion.] Looks nice and correct size to fit smaller space. No deli drawer. Two large glass shelves span entire width of fridge space make me nervous to put anything heavy on them. Both fridge doors need to be opened to open either crisper drawer or just in general, traditional side by side you only need to open one side to access inside. Doors and freezer drawer need to be thoughtfully closed you can’t pull it closed and turn around and walk away before it closes because just pulling the doors to close without physically closing them all the way they won’t close. It might just be learning curve but I miss my old traditional side by side fridge and freezer. Left side fridge door cannot be closed individually because of hinge flap part that sticks out. Must open both sides of fridge and always close left side first then right side for it to close properly. This one while still nice just takes more effort to access inside, it doesn’t make life easier it adds extra steps.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Always the choice
on March 25, 2024
Posted by: Alpha Bad Boy
[This review was collected as part of a promotion.] I’ve known Frigdaire for all my life and it’s just been a known fact growing up that they are the best products and is something that we have always had in our home
Written by a customer while visiting frigidaire.com
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