Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great refer
on May 20, 2026
Posted by: Leslie Tacoma
[This review was collected as part of a promotion.] Loving our new refer. The temperature is constant, the French doors are convenient and there is lots of space for our needs. I love the freezer on the bottom but wish the drawer was bigger. We had to get the model made for tight spaces even though we have room for the drawer to pull out further. But because of height constraints, we had to opt for this model with smaller freezer space. Other than that, it’s a great refrigerator.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 25, 2026
Hi, Leslie Tacoma! We’re really glad to hear you’re loving your new Frigidaire refrigerator! It’s great that the consistent temperature, French door design, and overall storage space are working well for your needs.
We also appreciate your thoughtful feedback about the bottom freezer size and drawer capacity given your space constraints. That’s helpful insight, and we’ll share it with our product team for consideration as we continue refining our designs.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
We also appreciate your thoughtful feedback about the bottom freezer size and drawer capacity given your space constraints. That’s helpful insight, and we’ll share it with our product team for consideration as we continue refining our designs.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 20, 2026
Posted by: jammy46
[This review was collected as part of a promotion.] I like the refrigerator. I do wish I had room for one a little larger. I also wish the door alarm was louder. Other than those reason I like it very much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re glad to hear you like your Frigidaire refrigerator overall. We also appreciate your notes about wanting more capacity and a louder door alarm—those are helpful insights and will be shared with our product team.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on May 20, 2026
Posted by: Jswanson
[This review was collected as part of a promotion.] We love this fridge. Fit into our galley kitchen really well. Great for our small family with plenty of room for everything. Only complaint is that it didn't come with an ice scoop. However, everything else about it is wonderful.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re so glad to hear your Frigidaire refrigerator fits perfectly in your galley kitchen and works well for your family.
We appreciate your note about the missing ice scoop and will share that feedback with our product team. We’re happy you’re enjoying it overall!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your note about the missing ice scoop and will share that feedback with our product team. We’re happy you’re enjoying it overall!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on May 20, 2026
Posted by: Pam11566
[This review was collected as part of a promotion.] I love the set up of the refrigerator/freezer
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re glad to hear you love the setup of your Frigidaire refrigerator and freezer. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Pruk
[This review was collected as part of a promotion.] Everything about this refrigerator is at expected if not better.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your refrigerator is meeting or even exceeding your expectations. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Tat2dmj
[This review was collected as part of a promotion.] Very nice fridge for the size. We downgraded from a 20 ft³ to this one and so far it is doing great. I really like the little third drawer in the freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your new refrigerator is working well for you and that the size is a good fit after your upgrade. It’s also great to know you’re enjoying the third drawer in the freezer and finding it useful. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Bev48
[This review was collected as part of a promotion.] So wonderful 💖
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 22, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your French door refrigerator and that it’s been such a wonderful experience for you. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: Boyd1969
[This review was collected as part of a promotion.] Thus has been so far the best Refrigerator I have ever
Had Frigidaire makes great products
Had Frigidaire makes great products
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 22, 2026
Hi, Boyd1969! We’re really glad to hear that you’re having such a great experience with your Frigidaire refrigerator! It means a lot to know it’s been the best one you’ve had and that you trust the quality of Frigidaire products.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com