Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
5,901
4 Stars
1,561
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Refrigerator
on June 11, 2024
Posted by: yesirree
[This review was collected as part of a promotion.] The light in the freezer does not work
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 12, 2024
Hello yesirree,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on June 10, 2024
Posted by: CourtnieG
[This review was collected as part of a promotion.] This refrigerator fit the space that we had perfectly! I absolutely love the drawers and the lower freezer! It's just the perfect size with enough room for our family!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 10, 2024
Posted by: Bobgala
Great refrigerator. I would have given it 5 stars if I could have ordered it with a water dispenser. Also, it would be nice if your manual indicated that it could take several hours for the freezer to make its first batch of ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy on the eyes
on June 10, 2024
Posted by: Miss Z
[This review was collected as part of a promotion.] I love my new Frigidaire! It was the perfect size for the opening in our cabinets. Easy to reach everything, so well thought out. The appearance of the new look, from white to this, is truly inviting. Thank You!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Functional and good for small spaces.
on June 10, 2024
Posted by: blazethei
[This review was collected as part of a promotion.] We needed to replace our Samsung fridge which leaked and froze everywhere. I was pretty limited in what would fit in our space, so we went with this one. It's functional and fits beautifully. It is a little weird that there's no butter section or cheese drawer, but it has plenty of space for us, makes ice quickly, and runs quietly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 10, 2024
Posted by: Toolset
[This review was collected as part of a promotion.] Finding this refrigerator to fit a limited sized space was challenging. The unit has very strong lighting with adjustable shelves that are not too deep. Freezer has three levels so locating items is efficient. We did purchase two storage units to help with organization. Reasonable price plus warranty/ service package.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker very slow and fridge is loud
on June 10, 2024
Posted by: JARN
[This review was collected as part of a promotion.] I've only had it for a couple of days but, the ice maker is very slow to make ice and is a small container. Fridge is louder than 18-year-old it's replacing. The pull-out drawers in the freezer are flimsy. Going to give it a week before filling it with anything to see if want to keep. The fridge is nice looking, but we want the ice maker to work faster and hold more.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 11, 2024
Thank you for sharing your feedback and experience with us. Please know that our number one goal is customer service, and your feedback will help us understand our strengths and identify areas for growth. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great
on June 10, 2024
Posted by: Fishcarver1
[This review was collected as part of a promotion.] My new fridge is working as expected. No water or frozen food in fridge like last one. Freezer works good and ice maker producing ice as expected.
Written by a customer while visiting frigidaire.com