Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
559
4 Stars
269
3 Stars
42
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
814 out of
865)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge
on June 24, 2026
Posted by: Sue123
It has so much space! I love all the drawers in the freezer! It keeps it organized. I love it!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 25, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that you are enjoying your new refrigerator and that the spacious interior and freezer drawer design are meeting your needs. It's wonderful to know that the multiple freezer drawers help keep your items organized and easily accessible.
At Frigidaire, we strive to design products that provide both convenience and functionality, and we're thrilled that these features have made a positive difference in your experience. Your comments are greatly appreciated and will be shared with our team.
If you ever need assistance, have questions about your appliance, or require support in the future, please don't hesitate to contact us. Our team is available through Live Chat at Frigidaire.ca, or you can call us at 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help and ensure you continue to enjoy your Frigidaire appliance. - Maria
At Frigidaire, we strive to design products that provide both convenience and functionality, and we're thrilled that these features have made a positive difference in your experience. Your comments are greatly appreciated and will be shared with our team.
If you ever need assistance, have questions about your appliance, or require support in the future, please don't hesitate to contact us. Our team is available through Live Chat at Frigidaire.ca, or you can call us at 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help and ensure you continue to enjoy your Frigidaire appliance. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Overall very pleased
on June 20, 2026
Posted by: Greener
Overall very pleased. However, would have liked a 3rd crisper for bacon, cheese and wrapped leftovers etc. Also, the ice maker is loud while filling. Finally, the middle door shelves are difficult to adjust.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 24, 2026
Hi there. Thank you for sharing your detailed feedback! We're glad to hear that you are pleased with your Frigidaire refrigerator overall. We appreciate your comments regarding the crisper space, ice maker sound, and door shelf adjustability, as customer feedback helps us continue to improve our products. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Frosting up
on June 19, 2026
Posted by: Di Fid
We purchased the fridge May 30. 2026. The fridge has frost in the bottom freezer department.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 22, 2026
Hi Di Fid, thank you for bringing this to our attention, and we’re sorry to hear you’re noticing frost buildup in the bottom freezer compartment of your FRFG1723AW. As a basic troubleshooting step, please check that the freezer drawer is closing completely, that food packages are not preventing a proper seal, and that the door gasket is clean and making full contact around the opening, as warm air entering the compartment can sometimes cause frost buildup. If the issue persists, we would like to ensure you are properly assisted, so please contact live chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
New Fridge
on June 19, 2026
Posted by: Carks
We have had this fridge for about 3 weeks now. Our space was limited but this fridge fit the space and has sufficient capacity. Only thing I would add is a water dispenser.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 23, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear your Frigidaire refrigerator was a great fit for your space while still providing the capacity you need. We appreciate your suggestion about adding a water dispenser, as customer feedback helps us continue improving our appliances.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Mon frigidaire
on June 19, 2026
Posted by: Gigsy
J’ai ce frigo depuis 2 mois, j’adore l’espace, je vois rapidement ce qu’il contient. Je gaspille beaucoup moins.
Le congélateur est parfait, les compartiments sont géniaux.je l’adore
Le congélateur est parfait, les compartiments sont géniaux.je l’adore
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, June 29, 2026
Bonjour Gigsy, merci d'avoir partagé votre expérience avec votre réfrigérateur Frigidaire ! Nous sommes ravis d'apprendre qu'après deux mois d'utilisation, vous appréciez toujours autant son intérieur spacieux et la visibilité qu'il offre sur les aliments. C'est particulièrement gratifiant de savoir qu'il vous aide à réduire le gaspillage alimentaire. Nous sommes également heureux de constater que le congélateur et ses compartiments répondent parfaitement à vos besoins.
Si vous avez d'autres suggestions, commentaires ou questions, n'hésitez pas à nous contacter via le clavardage en direct sur notre site Web ou en appelant notre service à la clientèle au 1 800 265-8352. Nous sommes joignables du lundi au vendredi, de 8 h 30 à 20 h (heure de l'Est).
Merci et bonne fin de journée !
- Maico
Si vous avez d'autres suggestions, commentaires ou questions, n'hésitez pas à nous contacter via le clavardage en direct sur notre site Web ou en appelant notre service à la clientèle au 1 800 265-8352. Nous sommes joignables du lundi au vendredi, de 8 h 30 à 20 h (heure de l'Est).
Merci et bonne fin de journée !
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
A very good basic fridge
on June 17, 2026
Posted by: Ken 003
A very good and dependable unit. The French door system works very smoothly and seal tightly. Zero complaints, exactly as expected.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, June 18, 2026
Hello Ken 003!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AW.
We are delighted to hear that your refrigerator has proven to be a dependable addition to your home. It's especially rewarding to know that the French door system operates smoothly and provides a tight seal, helping deliver the performance you expected.
At Frigidaire, we strive to design appliances that offer both reliability and convenience, and we're pleased that your refrigerator is meeting your expectations with zero complaints.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We appreciate your support and hope you continue to enjoy your refrigerator for many years to come. ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AW.
We are delighted to hear that your refrigerator has proven to be a dependable addition to your home. It's especially rewarding to know that the French door system operates smoothly and provides a tight seal, helping deliver the performance you expected.
At Frigidaire, we strive to design appliances that offer both reliability and convenience, and we're pleased that your refrigerator is meeting your expectations with zero complaints.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We appreciate your support and hope you continue to enjoy your refrigerator for many years to come. ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Wonderful!
on June 17, 2026
Posted by: Loan
After 3 weeks, I am very happy for my purchase! Tks Frigidaire!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your feedback! We’re delighted to hear that after three weeks, you’re very happy with your new refrigerator.
It’s wonderful to know that your Frigidaire refrigerator is meeting your expectations and serving you well. We truly appreciate you choosing Frigidaire for your home and taking the time to let us know about your experience.
Thank you again for your support, and we hope you continue enjoying your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
It’s wonderful to know that your Frigidaire refrigerator is meeting your expectations and serving you well. We truly appreciate you choosing Frigidaire for your home and taking the time to let us know about your experience.
Thank you again for your support, and we hope you continue enjoying your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
She's a keeper!
on June 16, 2026
Posted by: Big Momma
The fridge is a great layout. I love the simplicity of the shelves. It seems to hold more than my other fridge. The drawers in the freezer are great. You know exactly where everything is. My only complaint would be that the ice cubes are smaller so it takes a lot to fill a glass and they don't last very long because they are not dense enough. She's a keeper overall.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your feedback on your refrigerator. We’re delighted to hear that you’re enjoying the layout, the simplicity of the shelving design, and the spacious storage capacity. It’s especially great to know that the freezer drawers help keep everything organized and easy to find.
We also appreciate your comments regarding the ice cubes. We understand that cube size and longevity can impact everyday use, and we value your feedback about needing more ice to fill a glass and the cubes melting more quickly than expected. Insights like yours help us better understand how our products perform in real-world situations.
Thank you for choosing Frigidaire and for taking the time to share both what you love and where you see room for improvement. We’re happy to hear that, overall, the refrigerator has been a keeper for you. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. Maria
We also appreciate your comments regarding the ice cubes. We understand that cube size and longevity can impact everyday use, and we value your feedback about needing more ice to fill a glass and the cubes melting more quickly than expected. Insights like yours help us better understand how our products perform in real-world situations.
Thank you for choosing Frigidaire and for taking the time to share both what you love and where you see room for improvement. We’re happy to hear that, overall, the refrigerator has been a keeper for you. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. Maria
Written by a customer while visiting frigidaire.ca