Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Clean design
on July 30, 2026
Posted by: FormerlyElizabeth
[This review was collected as part of a promotion.] The refrigerator is very nice looking, bright and clean. I love that it is counter depth and does not jut out into the kitchen floor space. It is very quiet and the only noise is the ice dropping into the bucket.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2026
Hi there. Thank you for your wonderful feedback! We're happy to hear you’re enjoying the sleek look, bright interior, and counter-depth design of your Frigidaire refrigerator. We’re glad it fits beautifully into your kitchen while providing quiet and efficient performance. Thank you for choosing Frigidaire, and we hope your refrigerator continues to bring convenience and style to your home for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very good fridge
on July 30, 2026
Posted by: Mikity
[This review was collected as part of a promotion.] This fridge is easy to setup temperature and ice on/off
Enough capacity for three
Enough capacity for three
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2026
Hi there. Thank you for your feedback! We're happy to hear that you’re enjoying your Frigidaire refrigerator and that the temperature controls and ice maker features are easy to use. We’re also glad the capacity is a great fit for your household. We appreciate you choosing Frigidaire and hope your refrigerator continues to provide reliable performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 30, 2026
Posted by: Pizza10
[This review was collected as part of a promotion.] My new refrigerator is very simple to set up. The shelves are well designed. Door storage is great. The freezer drawer is wide enough to store a pizza box! My only quibble is that there isn't a water dispenser.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 31, 2026
Hi, Pizza10! Thank you for sharing your feedback! We're delighted to hear you're enjoying your new Frigidaire refrigerator and that you found it easy to set up. It's wonderful to know the thoughtfully designed shelves, spacious door storage, and roomy freezer drawer are meeting your needs. We also appreciate your comment about the lack of a water dispenser. Feedback like yours is valuable and helps us continue improving our products. Thank you for choosing Frigidaire! If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door counter height
on July 30, 2026
Posted by: Marlo 53
[This review was collected as part of a promotion.] We love our new French door, Frigidaire! Plenty of storage, a little smaller than our other refrigerator , but it had to fit the built-in area.So easy to access items in the freezer drawer!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 3, 2026
Hi Marlo 53!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you love your new Frigidaire French door refrigerator and that it is a great fit for your home.
We’re glad to know the storage capacity, freezer drawer design, and accessibility of your new refrigerator are meeting your needs. We understand how important it is to have an appliance that fits your space while still providing convenient storage options.
Your satisfaction means a lot to us, and we appreciate you choosing Frigidaire for your home. We hope you continue to enjoy your refrigerator for many years to come.
If you need any assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're delighted to hear that you love your new Frigidaire French door refrigerator and that it is a great fit for your home.
We’re glad to know the storage capacity, freezer drawer design, and accessibility of your new refrigerator are meeting your needs. We understand how important it is to have an appliance that fits your space while still providing convenient storage options.
Your satisfaction means a lot to us, and we appreciate you choosing Frigidaire for your home. We hope you continue to enjoy your refrigerator for many years to come.
If you need any assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on July 29, 2026
Posted by: jemma5
[This review was collected as part of a promotion.] This fridge has a great setup. I'm very happy with all components and love having everything in the fridge within easy view. I chose not to have the ice maker hooked up, as it's not something I really need, but it's there if I ever change my mind. The size and layout is perfect.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 30, 2026
Hello jemma5!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're enjoying the refrigerator's layout and design, and that the size is a perfect fit for your needs. It's great to know that having everything within easy view has made your experience even better. We also appreciate you sharing your thoughts about the ice maker—it's nice to know you have the flexibility to use it in the future if your needs change.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your positive experience. We hope you continue to enjoy your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're enjoying the refrigerator's layout and design, and that the size is a perfect fit for your needs. It's great to know that having everything within easy view has made your experience even better. We also appreciate you sharing your thoughts about the ice maker—it's nice to know you have the flexibility to use it in the future if your needs change.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your positive experience. We hope you continue to enjoy your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Attractive Counter Depth French Door refrigerator
on July 29, 2026
Posted by: cspdx
[This review was collected as part of a promotion.] I've only had my refrigerator for 2 weeks but so far, it's been functioning well and a good size for my apartment. There are two small drawbacks for me.1- I want one bottom door shelf to have 14" clearance, so I can't install one of the door shelves on that side. 2-I wish there were a light in the freezer compartment. Otherwise, I am very pleased.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new refrigerator has been performing well and that it is a great size for your apartment.
We also appreciate you sharing your suggestions for improvement. We understand how having additional flexibility with the door shelf configuration to accommodate taller items would be beneficial, and we can certainly see how a light in the freezer compartment would make it easier to locate items. Customer feedback like yours is valuable, as it helps us better understand the features and enhancements that are most important to our owners. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are pleased to know that you are enjoying your new refrigerator overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We also appreciate you sharing your suggestions for improvement. We understand how having additional flexibility with the door shelf configuration to accommodate taller items would be beneficial, and we can certainly see how a light in the freezer compartment would make it easier to locate items. Customer feedback like yours is valuable, as it helps us better understand the features and enhancements that are most important to our owners. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are pleased to know that you are enjoying your new refrigerator overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than I expected
on July 29, 2026
Posted by: likaor
[This review was collected as part of a promotion.] I had an LG before this one and it wasn't great. This one is smaller but mightier :) It's beautiful, ice always stays stoked and everything is easier to see and get to.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 29, 2026
Dear Valued Customer,
Thank you for taking the time to share your 5-star review. We are delighted to hear that your Frigidaire refrigerator has exceeded your expectations and that you are enjoying its design, performance, and convenience.
We appreciate your feedback on the storage features, visibility, and reliable ice production. At Frigidaire, we are committed to creating appliances that combine thoughtful design with dependable performance to meet our customers’ everyday needs.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for taking the time to share your 5-star review. We are delighted to hear that your Frigidaire refrigerator has exceeded your expectations and that you are enjoying its design, performance, and convenience.
We appreciate your feedback on the storage features, visibility, and reliable ice production. At Frigidaire, we are committed to creating appliances that combine thoughtful design with dependable performance to meet our customers’ everyday needs.
If you have any additional questions or concerns, please don’t hesitate to connect with us through Live Chat at www.frigidaire.com or contact us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 28, 2026
Posted by: KikiN
[This review was collected as part of a promotion.] It’s very nice, but would like a light in freezer
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 30, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire refrigerator. We appreciate your suggestion about adding a light in the freezer, as customer feedback helps us continue improving our products and features. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com