Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Purchase!
on July 17, 2026
Posted by: Melissav
[This review was collected as part of a promotion.] Nice looking refrigerator! Fit perfect in our kitchen!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We're delighted to hear that your new refrigerator fits perfectly in your kitchen and that you love its look. We appreciate your support and hope it provides reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for your 5-star review! We're delighted to hear that your new refrigerator fits perfectly in your kitchen and that you love its look. We appreciate your support and hope it provides reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happpy with
on July 17, 2026
Posted by: Dianeagainbecausedianegon
[This review was collected as part of a promotion.] We are very happy with our new refrigerator. Expecially liking the bottom freezer set up.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We're delighted to hear that you're happy with your new Frigidaire refrigerator and that the bottom freezer design is working well for you. We appreciate you sharing your experience and hope you enjoy the convenience and reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for your 5-star review! We're delighted to hear that you're happy with your new Frigidaire refrigerator and that the bottom freezer design is working well for you. We appreciate you sharing your experience and hope you enjoy the convenience and reliable performance for many years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on July 17, 2026
Posted by: BallV
[This review was collected as part of a promotion.] Works great! Wish it was a few inches taller and shallower to make it really counter depth, but otherwise it's great.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 21, 2026
Hi, BallV! Thank you for your review! We're happy to hear your new Frigidaire refrigerator is working great and meeting your needs. We also appreciate your feedback about the dimensions and counter-depth design. Comments like yours help us improve future products, and we'll be sure to share them with our product team. Thank you for choosing Frigidaire, and we hope you continue enjoying your refrigerator for years to come.
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but spacious
on July 17, 2026
Posted by: murph0235
[This review was collected as part of a promotion.] I purchased the smaller model because of space in my home. The refrigerator section provides ample space for my needs. I enjoy the ice maker being in the bottom and having enough space for my frozen foods. I also like the darker stainless steel color.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2026
Hello Murph0235, thank you for sharing your experience! We’re glad to hear that your Frigidaire refrigerator is a great fit for your home and provides the space and features you need. It’s wonderful to know that you’re enjoying the convenient bottom freezer with the ice maker, as well as the darker stainless steel finish.
We appreciate your feedback and are happy to hear that your refrigerator is meeting your needs while complementing your space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate your feedback and are happy to hear that your refrigerator is meeting your needs while complementing your space.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on July 17, 2026
Posted by: SAKennedy
[This review was collected as part of a promotion.] Love the lighted freezer space!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that you’re enjoying the lighted freezer space on your Frigidaire appliance. We know that good visibility and easy organization can make a big difference in everyday use.
We appreciate you choosing Frigidaire and hope your appliance continues to provide convenience and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your appliance continues to provide convenience and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2026
Posted by: Modell
[This review was collected as part of a promotion.] The last Frigidaire lasted almost 20 years, I knew we couldn't go wrong replacing with another. We absolutely love this one as much as the last one. Thanks Frigidaire for making high quality appliances!!!!!!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your wonderful feedback! We're thrilled to hear that your previous Frigidaire appliance provided nearly 20 years of reliable service and that your new one has continued to meet your expectations. It means a lot to know you trust Frigidaire for quality and performance.
We appreciate your continued loyalty and thank you for choosing Frigidaire. We hope your new appliance brings you many more years of convenience and satisfaction!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your continued loyalty and thank you for choosing Frigidaire. We hope your new appliance brings you many more years of convenience and satisfaction!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for diwnsizing option
on July 17, 2026
Posted by: Worksforseniors
[This review was collected as part of a promotion.] Replacing my 30 year old "freezer on top" refrigerator with less capacity was risky but I am very satisfied with this French door model. My small household doesn't need 20-plus capacity anymore. The interior is very flexible with the long shelves and wide door storage bins. I really enjoy the split doors to open just one side for most used items to conserve energy. This unit would be absolutely perfect if the freezer had some lighting on the bottom drawer and if the icemaker water line wasn't exposed on the exterior side where there isn't a wall or end cap to hide it. Still just what I wanted for smaller footprint with modern convenient options and great stainless look.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your thoughtful feedback! We're thrilled to hear that your Frigidaire French door refrigerator has been a great fit for your home and that you’re enjoying the flexible storage options, spacious door bins, and convenient split-door design. It’s wonderful to know that the modern features and stainless look have helped make the transition from your previous refrigerator a positive experience.
We appreciate your comments about the freezer lighting and ice maker water line placement. Feedback like yours is valuable and helps us understand where we can continue improving our products.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your comments about the freezer lighting and ice maker water line placement. Feedback like yours is valuable and helps us understand where we can continue improving our products.
Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide the convenience and performance you’re looking for for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and brightly lit
on July 17, 2026
Posted by: JulesBB
[This review was collected as part of a promotion.] We’d ’inherited’ a 20 yr old white, freezer-on top old school Whirlpool fridge that came with the house when we bought it five years ago. We didn’t even have a icemaker! When the recent Frigidaire summer sale popped up we jumped on the opportunity to replace it with a modern model, saving almost a thousand dollars! This counter-depth French door design is so beautiful in our kitchen! The freezer has three drawer compartments and of course the joy of an icemaker! The top refrigerator section is so spacious! Lots of storage in the two shelf compartments in the doors and the shelf depths of the interior section provides plenty of storage. The bright LED lights illuminate the entire interior. The anti-fingerprint feature is an added bonus! I’ve had a stainless surface refrigerator in the past and was forever plagued by trying to keep it clean. I highly recommend this Frigidaire counter depth French door refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear how much you’re enjoying your new Frigidaire counter-depth French door refrigerator and the many upgrades it has brought to your kitchen. It’s wonderful to know that you appreciate the spacious storage, organized freezer drawers, convenient ice maker, bright LED lighting, and easy-to-clean anti-fingerprint finish.
We’re glad this refrigerator was a great fit for your home and that the savings made the upgrade even better. Thank you for highly recommending Frigidaire and for choosing us. We hope your refrigerator continues to provide style, convenience, and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad this refrigerator was a great fit for your home and that the savings made the upgrade even better. Thank you for highly recommending Frigidaire and for choosing us. We hope your refrigerator continues to provide style, convenience, and reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com