Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
So far so good
on July 18, 2026
Posted by: Baergaw
[This review was collected as part of a promotion.] It is the perfect size for me. Functional it’s great but it’s only been a week.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire product is the perfect size for your needs and that you’re enjoying its functionality so far. We appreciate you choosing Frigidaire and hope it continues to provide great performance for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New review
on July 18, 2026
Posted by: Las vegas resident
[This review was collected as part of a promotion.] It is too early to assess my comfort of this refergerator
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 22, 2026
Thank you for taking the time to share your feedback! We understand that it's still early in your experience with your new refrigerator, and we appreciate you taking the time to let us know your initial impressions. It often takes a little time to become familiar with a new appliance and all of its features.
We hope that as you continue using your refrigerator, it provides the performance, convenience, and reliability you expect. We truly appreciate you choosing this refrigerator and look forward to hearing more about your experience as you spend more time with it.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your feedback! - Maria
We hope that as you continue using your refrigerator, it provides the performance, convenience, and reliability you expect. We truly appreciate you choosing this refrigerator and look forward to hearing more about your experience as you spend more time with it.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your feedback! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Thoughtful Design, One Shelf Misses the Mark
on July 18, 2026
Posted by: JustMyTake
[This review was collected as part of a promotion.] I was limited by the height of the space, so my refrigerator options were fairly limited. For its size, this refrigerator has met my need, and overall, I’m happy with my purchase.
My only real concern is the top shelf. It could be improved by adding a support bracket in the middle of redesigning it as two separate shelves. As it is currently designed, the shelf bows under a moderate amount of weight, making it feel less sturdy than the rest of the refrigerator. I’m concerned that, over time, it could develop a permanent bow or warp.
While the freezer compartment is on the smaller side, the design makes excellent use of the available space by incorporating additional storage drawers that many comparable models don’t offer. Overall, the freezer section is thoughtfully designed and makes the most of it available space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire refrigerator fits your space requirements and has met your needs. We appreciate your thoughtful comments about the storage design, including the freezer drawers and how they help maximize available space.
We also appreciate your feedback regarding the top shelf design and support. Customer insights like yours are valuable and help our team identify opportunities for future improvements. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your feedback regarding the top shelf design and support. Customer insights like yours are valuable and help our team identify opportunities for future improvements. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 18, 2026
Posted by: Baglady26
[This review was collected as part of a promotion.] Wish the ice maker was larger.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience with the ice maker and understand that having additional ice capacity can be important for your household’s needs.
Customer feedback like yours is valuable, as it helps us better understand the features and capacity our customers would find most beneficial. We will be sure to share your comments regarding a larger ice maker with the appropriate teams for consideration as we continue working to improve our products.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Customer feedback like yours is valuable, as it helps us better understand the features and capacity our customers would find most beneficial. We will be sure to share your comments regarding a larger ice maker with the appropriate teams for consideration as we continue working to improve our products.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this refrigerator.
on July 18, 2026
Posted by: William A
[This review was collected as part of a promotion.] This is a great refrigerator with plenty of room and easy access to items. Fits well in our tight space. It's very quiet. The LED lighting is very nice. I'd recommend it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that your new refrigerator provides plenty of storage space and easy access to your items while fitting perfectly in your tight space. We understand how important it is to find a refrigerator that offers generous capacity without taking up more room than your kitchen can accommodate, and we’re pleased that this model is a great fit for your home.
It’s also wonderful to know that you appreciate the quiet operation and bright LED lighting. We’re thrilled that your new refrigerator is meeting your needs and providing the convenience and performance you were looking for. Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire and sharing your experience.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for recommending your refrigerator! - Maria
It’s also wonderful to know that you appreciate the quiet operation and bright LED lighting. We’re thrilled that your new refrigerator is meeting your needs and providing the convenience and performance you were looking for. Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire and sharing your experience.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for recommending your refrigerator! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
It fits, it cool, it looks great, I can see what’s there !!
on July 18, 2026
Posted by: Diane007
[This review was collected as part of a promotion.] After a long search, t found what I wanted. Grew tired of stainless and wanted to change to white to match the cabinets. Width was the problem. Here’s the result.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your experience! We’re delighted to hear that, after a long search, you found a refrigerator that checks all the boxes for your home. It’s wonderful to know that the refrigerator fits perfectly in your space, keeps your food cool, looks great, and allows you to easily see what’s inside. We’re also happy to hear that the white finish was the perfect choice to complement your cabinets and give your kitchen the updated look you wanted.
We understand that finding the right refrigerator width can be challenging, especially when you have specific space requirements. We’re pleased that you were able to find a model that not only fits your kitchen but also matches your style preferences. Thank you for choosing Frigidaire and for sharing the result of your search with us—we’re thrilled that your new refrigerator is meeting both your functional and design needs.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We understand that finding the right refrigerator width can be challenging, especially when you have specific space requirements. We’re pleased that you were able to find a model that not only fits your kitchen but also matches your style preferences. Thank you for choosing Frigidaire and for sharing the result of your search with us—we’re thrilled that your new refrigerator is meeting both your functional and design needs.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ideal for my small kitchen.
on July 17, 2026
Posted by: Roamy828
[This review was collected as part of a promotion.] This refrigerator fits well in my small kitchen. I find the depth makes it easier to see what you have inside. I will say it would be a bit small for a family of 5 or more. The price was right.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Roamy828, thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire Counter-Depth French Door Refrigerator is a great fit for your small kitchen. It's wonderful to know that you appreciate the counter-depth design, which makes it easier to view and access the contents inside, as well as the value it provides. We also appreciate your comments regarding the available space, as feedback like yours helps us continue to improve our products and better meet our customers' needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2026
Posted by: J Hen
[This review was collected as part of a promotion.] It's good so far. Freezer is compact
Response from frigidaire.comBy John, Online Outreach Specialist, July 17, 2026
Hello, J Hen. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com