Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
NEW FRIDGE
on July 20, 2026
Posted by: MAMA WOLF
[This review was collected as part of a promotion.] I'VE BEEN WANTING A FRENCH DOOR REFRIGERATOR FOR A VERY LONG TIME AND THIS ONE FIT THE SPACE IN MY KITCHEN. I LOVE THE THREE DRAWERS IN THE FREEZER.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We're thrilled to hear that your new French door refrigerator was the perfect fit for your kitchen. It's great to know that you love the three freezer drawers and the added organization they provide. We appreciate you choosing our brand and hope your refrigerator continues to bring convenience and enjoyment to your home for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your wonderful review! We're thrilled to hear that your new French door refrigerator was the perfect fit for your kitchen. It's great to know that you love the three freezer drawers and the added organization they provide. We appreciate you choosing our brand and hope your refrigerator continues to bring convenience and enjoyment to your home for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 20, 2026
Posted by: GrnIdLdy52
[This review was collected as part of a promotion.] It has brought my kitchen into the 21st century, as my son said. It fits perfect, runs quietly and looks great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 22, 2026
Hello there, GrnIdLdy52! Thank you for sharing your wonderful feedback! We’re delighted to hear that you love your new Frigidaire appliance. It’s great to know that it fits perfectly, runs quietly, and gives your kitchen the modern update your son noticed!
We truly appreciate you choosing Frigidaire and are happy to know your new appliance has made such a positive addition to your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our https://www.electrolux.com/en/contact-us or contact our Customer Support by dialing 1-800-265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and are happy to know your new appliance has made such a positive addition to your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our https://www.electrolux.com/en/contact-us or contact our Customer Support by dialing 1-800-265-8352. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator purchase
on July 20, 2026
Posted by: Rtcoop
[This review was collected as part of a promotion.] We purchased a new refrigerator ( Frigidaire) when our old refrigerator failed. We are very happy with this purchase. Great quality, plenty of room, love the freezer location( bottom drawer)
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 22, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with your new Frigidaire refrigerator and that it provides the quality, space, and convenient freezer design you were looking for. We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Product ...
on July 20, 2026
Posted by: Uncle M
[This review was collected as part of a promotion.] Monday, July 20, 2026
User friendly and easy to operate.
Also, performs exceptionally well.
Knowing these features, I highly recommend it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 20, 2026
Hello Uncle M!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you find it user-friendly, easy to operate, and that it has been performing exceptionally well. It means a great deal to us that you would highly recommend it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come!~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you find it user-friendly, easy to operate, and that it has been performing exceptionally well. It means a great deal to us that you would highly recommend it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Efficient but Missing out on a few things
on July 19, 2026
Posted by: ADKfoodie
[This review was collected as part of a promotion.] The refrigerator has a nice bright clean light that makes seeing things really nice. The overall area is rather small so stacking is necessary. The deep door pockets are handy and holds many sizes of liquids and condiments. The freezer is on the small size with no additional light. It’s rather compact and you have to pull out the top drawer to access the ice cubes. Ice cubes tend to melt together on the bottom and needs to be emptied out periodically. Well made and quality features but a bit disappointing.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your detailed feedback! We’re pleased to hear that you appreciate the bright interior lighting, which makes it easy to find items, as well as the deep door bins that provide convenient storage for a variety of bottles, beverages, and condiments. We’re also glad to know that you recognize the quality and craftsmanship of your new refrigerator.
We appreciate your honest comments regarding the interior capacity, freezer size, lack of a freezer light, and the ice storage experience. We understand how these features can impact everyday convenience, and your feedback is valuable as it helps us better understand our customers' experiences and identify opportunities for improvement. Thank you for sharing both the highlights and the areas where you feel the refrigerator could be better.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your thoughtful feedback! - Maria
We appreciate your honest comments regarding the interior capacity, freezer size, lack of a freezer light, and the ice storage experience. We understand how these features can impact everyday convenience, and your feedback is valuable as it helps us better understand our customers' experiences and identify opportunities for improvement. Thank you for sharing both the highlights and the areas where you feel the refrigerator could be better.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your thoughtful feedback! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator
on July 19, 2026
Posted by: Louise A
[This review was collected as part of a promotion.] We love our new refrigerator- it works so well in our condo sized kitchen. It is sleek, looks great and has plenty of shelves to keep everything organized. It keeps temperatures cold and freezer is terrific with various compartments.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you love your new refrigerator and that it fits so well in your condo-sized kitchen. It’s great to know that you’re enjoying its sleek appearance, thoughtful design, and ample shelving, making it easy to keep everything organized.
We’re also pleased to hear that the refrigerator is maintaining cold temperatures and that the freezer compartments are providing the storage and organization you need. Your satisfaction means a great deal to us, and we truly appreciate you choosing this refrigerator for your home. We hope it continues to provide reliable performance and convenience for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
We’re also pleased to hear that the refrigerator is maintaining cold temperatures and that the freezer compartments are providing the storage and organization you need. Your satisfaction means a great deal to us, and we truly appreciate you choosing this refrigerator for your home. We hope it continues to provide reliable performance and convenience for many years to come.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shelving
on July 18, 2026
Posted by: DionRC
[This review was collected as part of a promotion.] Over-all I'm satisfied but the adjustment on the middle shelf on the doors is limited and I miss the beverage rack on my old refrigerator. I do like having three shelves in the freezer. It adds convenience.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 22, 2026
Thank you for taking the time to share your thoughtful feedback! We’re pleased to hear that you’re overall satisfied with your new refrigerator. It’s great to know that the three freezer shelves have added convenience and made organizing your frozen foods easier.
We also appreciate you sharing your thoughts about the limited adjustability of the middle door shelf and the absence of the beverage rack from your previous refrigerator. We understand how features you’ve grown accustomed to can make a difference in your everyday experience, and your feedback is valuable as we continue to improve our products.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
We also appreciate you sharing your thoughts about the limited adjustability of the middle door shelf and the absence of the beverage rack from your previous refrigerator. We understand how features you’ve grown accustomed to can make a difference in your everyday experience, and your feedback is valuable as we continue to improve our products.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on July 18, 2026
Posted by: Linnea66
[This review was collected as part of a promotion.] Love love love our new French door refrigerator! Feels like there is so much more space than we have had in the past.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 21, 2026
Hi, Linnea66! Thank you for sharing your wonderful feedback! We're thrilled to hear that you love your new Frigidaire French-door refrigerator and that you're enjoying the spacious design. It's great to know that the layout and added capacity are making a positive difference in your kitchen.
We truly appreciate you choosing Frigidaire and are happy to be part of your home. We hope your new refrigerator continues to provide the convenience and performance you expect for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here to help whenever you need us. -Angel
We truly appreciate you choosing Frigidaire and are happy to be part of your home. We hope your new refrigerator continues to provide the convenience and performance you expect for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here to help whenever you need us. -Angel
Written by a customer while visiting frigidaire.com