Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
First French Door fridge
on May 24, 2026
Posted by: guyst
[This review was collected as part of a promotion.] Is taking a bit to get used to. Opening a door doesn't get you to everything like a single door does. And the doirs do not automatically close. But I like the layout and I'm getting used to it. Appreciate the three levels of the freezer section!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Dear Valued Customer!
Thank you for taking the time to share your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV. We appreciate your honest comments about adjusting to the French door design. It’s understandable that moving from a single-door configuration takes some getting used to, especially when it comes to access and door operation. We’re glad to hear that you are adapting to the layout and finding it increasingly convenient. Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator as you become more familiar with it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator model FRFG1723AV. We appreciate your honest comments about adjusting to the French door design. It’s understandable that moving from a single-door configuration takes some getting used to, especially when it comes to access and door operation. We’re glad to hear that you are adapting to the layout and finding it increasingly convenient. Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator as you become more familiar with it.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 24, 2026
Posted by: Sewnice9251
[This review was collected as part of a promotion.] We live in a house with a very small kitchen and were never able to have a French door refrigerator because the pantry door would have been blocked. The counter depth refrigerator works wonderfully.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 26, 2026
Hi Sewnice9251!
Thank you for sharing your feedback with us. We’re very pleased to hear that your counter-depth refrigerator is working so well for your space and has been a great fit for your small kitchen layout.
It’s wonderful to know that it has helped solve the challenge of limited space while still providing the functionality you need.
We truly appreciate you taking the time to let us know about your experience. If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re very pleased to hear that your counter-depth refrigerator is working so well for your space and has been a great fit for your small kitchen layout.
It’s wonderful to know that it has helped solve the challenge of limited space while still providing the functionality you need.
We truly appreciate you taking the time to let us know about your experience. If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on May 24, 2026
Posted by: CarylD
[This review was collected as part of a promotion.] I love the look, I wish it had just a tad bit more space inside the refrigerator, but its working great. The ice maker works fast. I love the spacing of the shelves. It could use a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 26, 2026
Hi CarylD!
Thank you for sharing your feedback with us. We’re delighted to hear that you love the look of your refrigerator and are happy with its performance, including the fast ice maker and well-designed shelf spacing.
We also appreciate your honest suggestions regarding interior capacity and the addition of a freezer light. Feedback like yours is very valuable and helps guide future product improvements.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback with us. We’re delighted to hear that you love the look of your refrigerator and are happy with its performance, including the fast ice maker and well-designed shelf spacing.
We also appreciate your honest suggestions regarding interior capacity and the addition of a freezer light. Feedback like yours is very valuable and helps guide future product improvements.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple, Modern & Just the Right Size
on May 23, 2026
Posted by: Twenty20
[This review was collected as part of a promotion.] We are seniors and are asian. This refrigerator is the right height for us, we can reach everything easily. It is simpke and practical. It also fits well in our kitchen space. It is beautiful and modern. We are so happy with it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re so glad to hear the refrigerator is a great fit for you. It’s wonderful that the height, design, and practicality are making it easy and comfortable to use, and that it fits nicely in your kitchen. Thank you for choosing Frigidaire—we truly appreciate your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 23, 2026
Posted by: dwf64
[This review was collected as part of a promotion.] I like it so far!!! No, problems!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 26, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your new refrigerator and that everything has been working well for you so far with no issues. It’s great to know it’s meeting your expectations.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great new frig
on May 23, 2026
Posted by: Moy1
[This review was collected as part of a promotion.] The refrigerator is great. The counter froth fits my kitchen nicely. It is just the right size for daily living.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hello Moy1, thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear that it’s working great for you and that the counter-depth fit complements your kitchen nicely. It’s wonderful to know it’s the right size for your daily living needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
It fit in a small space and has phenominal space inside
on May 23, 2026
Posted by: Rozzy
[This review was collected as part of a promotion.] I love the configuration of the inside. More than enough space for 3 person household
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hi Rozzy, thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear that you love the interior configuration and that it provides more than enough space for your household’s needs.
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
new frog
on May 23, 2026
Posted by: sewnut
[This review was collected as part of a promotion.] Only complaint is that no manual came with unit. And the website is no help Finally, after two attempts I was able to download the information I needed.
Also, I wanted white, but not immediately available. Would like drawer in refrigeration unit for cheese, etc.
Do like the refrigerator overall though.
Also, I wanted white, but not immediately available. Would like drawer in refrigeration unit for cheese, etc.
Do like the refrigerator overall though.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 26, 2026
Hi there, Sewnut! Thank you for taking the time to share your feedback regarding your Frigidaire refrigerator. We’re glad to hear that you’re enjoying the unit overall, and we truly appreciate you noting both what you like and where we can improve.
We’re sorry to hear about the difficulty you experienced accessing the manual and the inconvenience with our website. We understand how important it is to have easy access to product information, and your feedback on this will be shared with the appropriate team. We also appreciate your comments regarding color availability and your suggestion for a dedicated drawer for items like cheese. Insights like these are very helpful as we continue to evaluate future product improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re sorry to hear about the difficulty you experienced accessing the manual and the inconvenience with our website. We understand how important it is to have easy access to product information, and your feedback on this will be shared with the appropriate team. We also appreciate your comments regarding color availability and your suggestion for a dedicated drawer for items like cheese. Insights like these are very helpful as we continue to evaluate future product improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com