Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,467 Reviews)
Open Ratings Snapshot
Rating breakdown 7,467 reviews
5 Stars
5,669
4 Stars
1,506
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3 out of 5
3
No freezer lamp.
on September 5, 2024
Posted by: Scoutrider
So fear we really like our refrigerator. However, each time I open the freezer it irks me that it is dark and I need an external light source to see the contents. Also and additional shelf would be very helpful.
Response from frigidaire.comBy ChristiOnline Outreach SpecialistSeptember 6, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Scoutrider. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
GREAT FRIDGE
on September 5, 2024
Posted by: MIKEYRW
[This review was collected as part of a promotion.] I AM AMAZED AT CAPACITY OF THE INTERIOR OF THIS FRIDGE. WE BUILT A SMALLER HOME AND THIS FRIDGE IS TINY ON THE OUTSIDE AND BIG BIG BIG ON THE INSIDE. GREAT FRIDGE. ALL MY APPLIANCES IN MY HOME ARE FRIGIDAIRE AND THEY WILL CONTINUE TO BE.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Delighted
on September 5, 2024
Posted by: LadyLaNYC
[This review was collected as part of a promotion.] Thrilled with our new fridge, after upgrading from the most basic “landlord special” fridge that came with our apartment 12 years ago. The top fridge design with the french doors and counter depth makes it really easy to see and access all our fresh food and the bottom freezer drawers are really easy to use.
And most importantly, it fit in our space, with room to stand directly in front of the refrigerator and open both the doors fully, (in an NYC apartment galley kitchen, this is a big deal!)
It’s super quiet, as well. Running a water line to the space wasn’t feasible, so I can’t speak to the ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Could use a few minor upgrades
on September 4, 2024
Posted by: DC30
[This review was collected as part of a promotion.] What happened to the butter tray? Storage on door shelves could have been thought out better. Shelves inside fridge have a lot of wasted space above groceries.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love my New Fridge
on September 4, 2024
Posted by: Sumpti
[This review was collected as part of a promotion.] Love my new Frigidaire!! It makes me so happy when I look at it and even more happy when I open it and see all the space inside. Great Fridge!!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
New refrigerator
on September 4, 2024
Posted by: KimKelly
[This review was collected as part of a promotion.] It is nice. The price was reasonable and there is lots of storage.
I really like the freezer space.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
My Frigidaire refrigerator.
on September 4, 2024
Posted by: Debbtome
[This review was collected as part of a promotion.] I have had bad luck with refrigerators so I am hoping I have better luck with the Frigidaire. I do miss the water in the door that I had with my previous Whirlpool, but that refrigerator was only 7years old and the compressor went out.
I like the seals at the top of the crispers drawers, with this helping to keep things fresher longer.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
New Refer in Old House....
on September 3, 2024
Posted by: Kaytee S
[This review was collected as part of a promotion.] This is the only available "full size" model, of any brand, that would fit both through our door (sliding glass door) and into the space for it, so it was a "Hobson's Choice" to get it. It's 5 cu ft smaller, and 3" taller than the one it replaced, just barely fitting under the cabinets above it. It's "counter depth" but this means it has to be pulled forward to the "standard" position so the doors open-- no standard depth available that wasn't also too tall. Would also have preferred white to match the other appliances and the sink, but again, there was only one choice-- stainless steel. Still getting used to not having the space the old one had-- need to go shopping more often now, and can't cook "several days worth" all at the same time.
Response from frigidaire.comBy MariaOnline Outreach SpecialistSeptember 4, 2024
Thank you for sharing your feedback and experience with us, Kaytee. We want you to know that we value your feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. If you have any additional suggestions, comments, or concerns please let us know! You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
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