Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect for me
on June 4, 2026
Posted by: JoelBB
[This review was collected as part of a promotion.] I really love the fingerprint resistant surface. The quality and function of this fridge is fantastic for the price!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 5, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the fingerprint-resistant surface, as well as the overall quality and performance of your refrigerator. It’s great to know it’s delivering good value for the price.
If you have any questions or need assistance in the future, please feel free to reach out through live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the fingerprint-resistant surface, as well as the overall quality and performance of your refrigerator. It’s great to know it’s delivering good value for the price.
If you have any questions or need assistance in the future, please feel free to reach out through live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we needed for family of 4
on June 4, 2026
Posted by: Rivaltwins
[This review was collected as part of a promotion.] We love the French door design. So.much organized space and I can still reach the top shelf even though I'm 5'. It really is the most efficient use of space for this shallow, counter depth unit. Also enjoying the compartmented bottom freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 5, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying the French door design and finding the layout both spacious and well organized. It’s great to know the counter-depth design is still convenient for you and that the bottom freezer compartments are working well for your needs. We truly appreciate your thoughtful feedback and are glad the refrigerator is making everyday use easier and more efficient. Thank you for choosing our product!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying the French door design and finding the layout both spacious and well organized. It’s great to know the counter-depth design is still convenient for you and that the bottom freezer compartments are working well for your needs. We truly appreciate your thoughtful feedback and are glad the refrigerator is making everyday use easier and more efficient. Thank you for choosing our product!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just right for my needs
on June 4, 2026
Posted by: Betty14
[This review was collected as part of a promotion.] I was limited to a 33” wide refrigerator due to the space allotted in the small kitchen. This model works very well..is perfect for the space. A third drawer in the freezer and six shelves on the refrigerator doors help to organize food better. And it’s very quiet.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 5, 2026
Hi Betty14,
Thank you for the wonderful review! Finding the perfect appliance when you are working with specific kitchen dimensions can be a challenge, so we are thrilled that this 33” model fits your space like a glove. It sounds like you are already making great use of the third freezer drawer and the six door shelves—there is nothing more satisfying than a perfectly organized fridge! We are glad it is keeping your kitchen quiet and running smoothly.
If you ever need anything down the road, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Enjoy your perfectly organized kitchen!
Best,
Rox
Thank you for the wonderful review! Finding the perfect appliance when you are working with specific kitchen dimensions can be a challenge, so we are thrilled that this 33” model fits your space like a glove. It sounds like you are already making great use of the third freezer drawer and the six door shelves—there is nothing more satisfying than a perfectly organized fridge! We are glad it is keeping your kitchen quiet and running smoothly.
If you ever need anything down the road, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Enjoy your perfectly organized kitchen!
Best,
Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect small fridge
on June 3, 2026
Posted by: Woodfam
[This review was collected as part of a promotion.] We love our fridge for its spacious inside despite the small width. We needed a specific size for our space and it fits perfectly. The only drawback is there's no light in the freezer drawer which makes it hard to see into when dark. But otherwise we love everything about it. Quiet, good size, great space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 4, 2026
Hello Woodfam!
Thank you for choosing Frigidaire and for sharing your feedback on the 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV).
We’re delighted to hear that the refrigerator fits your space perfectly and that you’re enjoying its quiet operation and surprisingly spacious interior. It’s great to know it’s meeting your needs so well in both size and performance. We also appreciate your note regarding the freezer drawer lighting. Feedback like this is very helpful, and we’ll be sure to share it with our product team for future consideration. Thank you again for your support and for taking the time to share your experience!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on the 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV).
We’re delighted to hear that the refrigerator fits your space perfectly and that you’re enjoying its quiet operation and surprisingly spacious interior. It’s great to know it’s meeting your needs so well in both size and performance. We also appreciate your note regarding the freezer drawer lighting. Feedback like this is very helpful, and we’ll be sure to share it with our product team for future consideration. Thank you again for your support and for taking the time to share your experience!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: Chavez89
[This review was collected as part of a promotion.] I love my new refrigerator.
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hello, Chavez89. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy Refrigrator
on June 2, 2026
Posted by: Watching the Waves
[This review was collected as part of a promotion.] So much room. Lots of compartments to make food easy to find. Ice maker works well. Clean lines.
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: BAP4
[This review was collected as part of a promotion.] I love the size, the openness of the unit and the easiness in cleaning it
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer.
Thank you for your kind review! We're delighted to hear that you love the size and open layout of the unit and that it's easy to clean. We designed it with convenience and comfort in mind, so it's wonderful to know it's meeting your expectations. We appreciate your feedback and hope you continue to enjoy using it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your kind review! We're delighted to hear that you love the size and open layout of the unit and that it's easy to clean. We designed it with convenience and comfort in mind, so it's wonderful to know it's meeting your expectations. We appreciate your feedback and hope you continue to enjoy using it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on June 1, 2026
Posted by: Liberty20
[This review was collected as part of a promotion.] I bought this Refrigerator to replace a 33 year old refrigerator. I have only had this for about two weeks and so far I am really please with this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 3, 2026
Hi there. Thank you for sharing your experience. We’re glad to hear your new Frigidaire refrigerator is off to a great start and that it’s meeting your expectations after replacing your previous unit.
It’s always exciting to make the switch from an older appliance, and we hope you continue to enjoy its performance and reliability in the weeks and years ahead. If you ever have questions or need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
It’s always exciting to make the switch from an older appliance, and we hope you continue to enjoy its performance and reliability in the weeks and years ahead. If you ever have questions or need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com