Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,751 Reviews)
Open Ratings Snapshot
Rating breakdown 7,751 reviews
5 Stars
5,892
4 Stars
1,560
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4 out of 5
4
Nice fridge
on December 12, 2024
Posted by: P333
[This review was collected as part of a promotion.] Only gave it 4 stars, because the freezer doors are very noisy opening and closing.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
It was exactly what we needed
on December 12, 2024
Posted by: Hat27
[This review was collected as part of a promotion.] When we needed a refrigerator, we did our research and looked at several models. We were limited to certain models because we needed a fridge with a smaller footprint. This model was perfect for us and had the features we wanted (freezer on the bottom, ice maker, double doors). Is it perfect? No. I would have liked to have had better instructions, (i.e., where the shelves go and how they fit in and turning it on, etc.). I had to call the toll-free number to get information. But now, everything is fine and we're getting used to it. It works perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Refrigerator
on December 12, 2024
Posted by: Busy at home
[This review was collected as part of a promotion.] Nice small refrigerator. Really has less storage than I am used to. The electric cord is too short making it hard to pull the refrigerator out without jerking it out of the wall socket. Small ice maker pan as well. Have only had it several weeks, but seems to chill just fine.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 13, 2024
Hello there. We appreciate your time spent providing feedback. We understand that there were some design elements that did not meet your expectations. We want you to know that Frigidaire is open to any feedback, and we appreciate every customer we have.We hope your unit works well. If you need more assistance, just connect with us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Hard to fit space.
on December 11, 2024
Posted by: Weber2024
[This review was collected as part of a promotion.] Partner and I had a hard time agreeing on what refrigerator to buy for our small space. We had a fridgidair for 18 years that fit perfectly and decided to go with another. I feel the old fridge was more hearty than the new one, and hope new lighter materials will stand the test of time. There is a low humming to the fridge which is quieter than the last, but still a noise I pick up in the house when going to be.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent fridge!
on December 10, 2024
Posted by: Kim207
[This review was collected as part of a promotion.] I thought I couldn’t purchase a French door style fridge for my small space and renovation was the only way I could make it fit. Not so! This is a smaller model with big space!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
on December 10, 2024
Posted by: Boxersmom
Love some parts, others not so much! The positives, the fridge fits perfectly in the space, it has the freezer on the bottom and automatically closing top doors, is stylish and looks good. The negatives I don’t like that there is no light in the freezer and no cheese/meat drawers in fridge. Even if model is more I would have paid extra just to have. Who makes a fridge with no freezer light?
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 11, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So far so good
on December 10, 2024
Posted by: ChuckCanada
[This review was collected as part of a promotion.] We’ll it’s operating as it should
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect use of space.
on December 10, 2024
Posted by: Lisa195917
[This review was collected as part of a promotion.] I love this refrigerator. It is a perfect use of space and easy to use.
Written by a customer while visiting frigidaire.com
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