Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Size is perfect
on June 7, 2026
Posted by: LL7u
[This review was collected as part of a promotion.] The only fridge that fit in my 1949-built kitchen was this one, so I overlooked the low, low CR rating. Hopefully that choice will feel as right in 5 years as it does today.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi LL7u!
Thank you for taking the time to share your experience with us. We’re glad to hear the refrigerator was a suitable fit for your kitchen and appreciate you choosing Frigidaire for your home.
We also understand your concerns regarding performance ratings and your hopes for long-term satisfaction with your purchase. Your feedback is important to us and helps inform how we continue to improve both our products and customer experience.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with us. We’re glad to hear the refrigerator was a suitable fit for your kitchen and appreciate you choosing Frigidaire for your home.
We also understand your concerns regarding performance ratings and your hopes for long-term satisfaction with your purchase. Your feedback is important to us and helps inform how we continue to improve both our products and customer experience.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on June 7, 2026
Posted by: rj7bel
[This review was collected as part of a promotion.] Awesome
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 9, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your refrigerator and that it’s working well for you.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your refrigerator and that it’s working well for you.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Too new to tell much
on June 7, 2026
Posted by: KBonCH
[This review was collected as part of a promotion.] Loving the compact size. Runs quiet and cold. What more could I ask for?!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 9, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re loving your compact refrigerator.
It’s wonderful to know that it’s running quietly and keeping everything nice and cold. We strive to design appliances that deliver reliable performance in a size that fits your space, and we’re glad to hear it’s meeting your expectations so well.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
It’s wonderful to know that it’s running quietly and keeping everything nice and cold. We strive to design appliances that deliver reliable performance in a size that fits your space, and we’re glad to hear it’s meeting your expectations so well.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very nice model
on June 7, 2026
Posted by: Amyainlr
[This review was collected as part of a promotion.] I’m enjoying this purchase so far. The only addition I would suggest is a light in the freezer area. But otherwise it has been functioning as it should this first month of usage.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 8, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your new refrigerator and that it has been performing well during your first month of ownership.
We also appreciate your suggestion regarding a light in the freezer compartment. Feedback like yours is valuable, as it helps us better understand the features that can enhance convenience and improve the overall user experience. We’re glad to hear that aside from this suggestion, the refrigerator has been functioning as expected.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
We also appreciate your suggestion regarding a light in the freezer compartment. Feedback like yours is valuable, as it helps us better understand the features that can enhance convenience and improve the overall user experience. We’re glad to hear that aside from this suggestion, the refrigerator has been functioning as expected.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy with our new refrigerator!
on June 6, 2026
Posted by: JEN_C
[This review was collected as part of a promotion.] We love our new refrigerator! From the counter -depth size, to the LED lighting, and all of the space it provides. It's just perfect for our family of 4. Only downside is not having a light in the freezer, but it hasn't been too big of a problem, just not used to that yet!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, JEN_C! Thank you for taking the time to share your feedback on your Frigidaire French-door refrigerator. We’re delighted to hear that you and your family are loving the counter-depth design, bright LED lighting, and the spacious interior. It’s great to know the refrigerator is a perfect fit for your household.
We also appreciate your honest note regarding the freezer lighting. Feedback like yours is very helpful and will be shared with our product team as we continue working to enhance our designs and user experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
We also appreciate your honest note regarding the freezer lighting. Feedback like yours is very helpful and will be shared with our product team as we continue working to enhance our designs and user experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Good day, JEN_C! Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new refrigerator and that the counter-depth design, LED lighting, and interior space are working so well for your family of four. It’s wonderful to know it’s been a great fit for your home.
We also appreciate your honest feedback regarding the freezer lighting. While it’s not currently included in this design, your comment is very helpful and will be shared with our product team for consideration in future improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We also appreciate your honest feedback regarding the freezer lighting. While it’s not currently included in this design, your comment is very helpful and will be shared with our product team for consideration in future improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on June 6, 2026
Posted by: 989fridge
[This review was collected as part of a promotion.] Seems to be working well!! Making alot of ice
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 9, 2026
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it’s working well for you, and we appreciate your note about the ice production.
If you need any assistance or would like us to help review performance or settings, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
If you need any assistance or would like us to help review performance or settings, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on June 6, 2026
Posted by: Trish444
[This review was collected as part of a promotion.] I love my fridge! It has so much space and door compartments for condiments etc. the only thing I don’t like and it could be the guys who put the freezer door on before installing, but it doesn’t pull out very smoothly. We looked at quite a few in stores before
Purchasing and the freezer door had a smooth
Glide. It’s fine I’m just probably too picky lol but that’s my only “complaint”
Purchasing and the freezer door had a smooth
Glide. It’s fine I’m just probably too picky lol but that’s my only “complaint”
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Trish444!
Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re enjoying your new refrigerator and that the spacious interior and door storage are working well for your household.
We also appreciate you mentioning your observation about the freezer drawer glide. Feedback like yours is very helpful, and we understand how even small differences in how a unit operates can impact your overall satisfaction. We will be sure to share your comments with the appropriate teams for review.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re enjoying your new refrigerator and that the spacious interior and door storage are working well for your household.
We also appreciate you mentioning your observation about the freezer drawer glide. Feedback like yours is very helpful, and we understand how even small differences in how a unit operates can impact your overall satisfaction. We will be sure to share your comments with the appropriate teams for review.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful upgrade
on June 5, 2026
Posted by: SheShav
[This review was collected as part of a promotion.]
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, SheShav! Thank you for your feedback! We're delighted to hear that your Frigidaire French door refrigerator has been a wonderful upgrade. We hope you're enjoying the enhanced features, convenience, and storage space it brings to your kitchen.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help whenever you need us. -Angel
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help whenever you need us. -Angel
Written by a customer while visiting frigidaire.com