Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great New Features
on September 3, 2026
Posted by: Elfin
I like the counter-depth of the fridge, I have a smaller designed kitchen so this fits in perfectly. There is plenty of storage with the large shelves on the doors. The ice-maker feature that allows on-off is a great idea. Along with great storage in the fridge; there is an abundance of storage in the freezer.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 3, 2026
Dear Valued Customer,
Thank you for sharing such thoughtful feedback! We’re thrilled to hear that the counter-depth design is a great fit for your kitchen and that you’re enjoying the generous storage throughout the refrigerator and freezer. We’re also glad you appreciate the convenient ice maker on/off feature. Thank you for choosing Frigidaire and taking the time to share your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing such thoughtful feedback! We’re thrilled to hear that the counter-depth design is a great fit for your kitchen and that you’re enjoying the generous storage throughout the refrigerator and freezer. We’re also glad you appreciate the convenient ice maker on/off feature. Thank you for choosing Frigidaire and taking the time to share your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So Far, So Good!
on September 3, 2026
Posted by: Joda
We are generally pleased with our fridge which we had to buy without seeing it. The freezer is a bit small for our needs but otherwise ok.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re generally pleased with your new Frigidaire refrigerator, especially since you purchased it without seeing it in person. We appreciate your feedback about the freezer size and are glad the refrigerator is otherwise meeting your needs.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on September 1, 2026
Posted by: ChrisPete
We really like that the fridge is cabinet depth. The door shelving are a good size. The fridge is nice and quiet. Bonus is that the crisper drawers are automatically adjusted by a sensor. Fruits and vegetables last a long time
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 1, 2026
Dear Valued Customer,
Thank you for sharing such a detailed review! We’re thrilled to hear that you’re enjoying the cabinet-depth design, spacious door shelving, and quiet performance of your Frigidaire refrigerator. It’s especially wonderful to know that the sensor-adjusted crisper drawers are helping your fruits and vegetables stay fresh longer. We truly appreciate you choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing such a detailed review! We’re thrilled to hear that you’re enjoying the cabinet-depth design, spacious door shelving, and quiet performance of your Frigidaire refrigerator. It’s especially wonderful to know that the sensor-adjusted crisper drawers are helping your fruits and vegetables stay fresh longer. We truly appreciate you choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire counter depth fridge review
on August 31, 2026
Posted by: Carol J
We are very happy with our new Frigidaire fridge. It works great and keeps our food fresh and frozen. I like the ability to have the fridge and the freezer on separate systems. Very smart. It looks great in our kitchen and now we have a fridge, stove and microwave that all work great and look great. Thanks
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 1, 2026
Dear Valued Customer,
Thank you for the wonderful review! We’re thrilled to hear that you’re so happy with your new Frigidaire refrigerator and are enjoying its reliable performance and separate cooling systems. It’s fantastic to know that your Frigidaire refrigerator, range, and microwave all look great together and are working well in your kitchen. We truly appreciate you choosing Frigidaire for your home!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the wonderful review! We’re thrilled to hear that you’re so happy with your new Frigidaire refrigerator and are enjoying its reliable performance and separate cooling systems. It’s fantastic to know that your Frigidaire refrigerator, range, and microwave all look great together and are working well in your kitchen. We truly appreciate you choosing Frigidaire for your home!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it
on August 31, 2026
Posted by: Monia
This fridge is the fridge I always wanted. There is alot of room and it works like a charm.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 31, 2026
Hi Monia!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator is the one you’ve always wanted and that you’re enjoying its spacious interior and excellent performance.
We truly appreciate you choosing Frigidaire and hope you continue to love your new fridge. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator is the one you’ve always wanted and that you’re enjoying its spacious interior and excellent performance.
We truly appreciate you choosing Frigidaire and hope you continue to love your new fridge. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Basic but Functional
on August 29, 2026
Posted by: Renokitchen
Our home had a very specific cut-out for a refrigerator, making this one of less than 5 on the market that would fit. Although it would never have been my first choice, I am pleasantly surprised, over all. I would prefer to have a specific butter compartment, and a cheese/meat drawer, along with an egg holder. Otherwise, the fridge is very basic, but it works well. We wanted to switch out the handles to match our other appliances and, sadly, this is not possible with this model which is very inconvenient.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 1, 2026
Hello there, Renokitchen! Thank you for taking the time to share your detailed feedback. We’re glad to hear that, despite the limited options for your specific cut-out, you’ve been pleasantly surprised and that your Frigidaire refrigerator is working well. We understand how useful features like a butter compartment, dedicated meat and cheese drawer, and egg holder can be, and we also understand your disappointment that the handles cannot be switched to better match your other appliances. We truly appreciate your suggestions and will keep them in mind as we continue improving our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on August 28, 2026
Posted by: ERSN
Works great nice and quiet would buy again seems to cool everything nicely
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 1, 2026
Hi there. Thank you for the great review! We’re glad to hear your Frigidaire appliance is cooling well and running quietly. We truly appreciate your recommendation and would be happy to have you choose Frigidaire again!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice features
on August 28, 2026
Posted by: Dee78
I just got my new fridge. It fits nicely in the space. Although it is smaller than my last fridge, things still fit well. The only downside is the lack of a light in the freezer compartment.
Counter depth is a nice feature and lots of light in the fridge compartment.
Counter depth is a nice feature and lots of light in the fridge compartment.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 28, 2026
Hi Dee78!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re glad to hear that the counter-depth design fits nicely in your space and that you’re enjoying the bright, well-lit refrigerator compartment.
We also appreciate your feedback about the lack of a freezer light. We understand how helpful that feature can be when locating items, and we’ll be sure to share your suggestion with our team.
Thank you for choosing Frigidaire! If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re glad to hear that the counter-depth design fits nicely in your space and that you’re enjoying the bright, well-lit refrigerator compartment.
We also appreciate your feedback about the lack of a freezer light. We understand how helpful that feature can be when locating items, and we’ll be sure to share your suggestion with our team.
Thank you for choosing Frigidaire! If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca