Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
559
4 Stars
269
3 Stars
42
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
814 out of
865)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Had to buy a new fridge
on July 4, 2026
Posted by: Pickleball Queen
I had to buy a new fridge because my old one (11 yrs old) died. The repairman recommended 3 good brands At the store the Frigidaire model was on sale. Bonus! It had the feature we were looking for. I am a little disappointed in it. My main issue is that the ice maker is very noisy. It is a bit smaller than our old fridge, but can accommodate taller items and everything is visible when you open the doors. I hope it lasts longer than our previous fridge. We are satisfied with our purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 6, 2026
Hi Pickleball Queen, thank you for sharing your feedback! We're glad to hear that you found a refrigerator with the features you were looking for and that you're satisfied with your purchase overall. We appreciate your comments about the visibility and storage layout, and we also understand your concerns regarding the ice maker noise. Feedback like yours helps us continue improving our products.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge and save space
on July 2, 2026
Posted by: karro
Very nice and good, I'm happy with our purchase Would buy it again
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 6, 2026
Hi karro!
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re glad to hear that you’re happy with your purchase and that the space-saving design is working well for your home. It’s wonderful to know it has been a great fit for your needs.
We truly appreciate your kind words and your confidence in choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re glad to hear that you’re happy with your purchase and that the space-saving design is working well for your home. It’s wonderful to know it has been a great fit for your needs.
We truly appreciate your kind words and your confidence in choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Satisfied
on June 30, 2026
Posted by: Hasi
I bought this fridge about a month ago. So far I am very satisfied with my new appliance. I love the space it it provides.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 30, 2026
Hi there, Valued Customer!
Thank you for your feedback! We’re glad to hear you’re very satisfied with your new refrigerator and that you’re enjoying the spacious interior. We truly appreciate you sharing your experience and thank you for your support.
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can connect with us via Live Chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We’re glad to hear you’re very satisfied with your new refrigerator and that you’re enjoying the spacious interior. We truly appreciate you sharing your experience and thank you for your support.
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can connect with us via Live Chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent
on June 29, 2026
Posted by: Chocolate
I purchased this frig last week and I am very happy with the product. Love the interior space and can hold all my grocery products. Ice making option is great. The light inside is very bright and can find what I need.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 30, 2026
Hello, Chocolate. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you need any assistance, don’t hesitate to reach out to us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the French Door Design and Quiet Operation
on June 27, 2026
Posted by: ngk2026
We bought this refrigerator in May, and it was delivered in June to replace our 23-year-old Kenmore side-by-side. The French door design is a huge improvement, making it much easier to access fresh food without bending down as much. It's also surprisingly quiet.
We like that the ice maker can be turned on or off from the main control panel.
One installation note: the brass water inlet fitting is positioned higher than on our old fridge. Our existing copper water line didn't have enough slack and was at risk of kinking. I carefully straightened and partially uncoiled the tubing to create a larger loop behind the fridge, which solved the problem.
Overall, this is a great refrigerator—quiet, well-designed, and an excellent upgrade.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 30, 2026
Hi there. Thank you for sharing such a detailed review! We're thrilled to hear that your new Frigidaire refrigerator has been a great upgrade and that you're enjoying the French door design, quiet operation, and convenient ice maker controls. It's wonderful to know the layout is making it easier to access your fresh foods.
We also appreciate you sharing your installation experience with the water line. Helpful details like this can be valuable for other customers during setup. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate you sharing your installation experience with the water line. Helpful details like this can be valuable for other customers during setup. Thank you for choosing Frigidaire, and we hope your refrigerator continues to provide reliable performance for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good buy
on June 26, 2026
Posted by: Fridge guy 123
Needed a new refrigerator and this one was perfect.
Fits in a small nook in our kitchen great.
Love the freezer drawers on the bottom, not super large but is adequate enough.
Very happy with this purchase.
Fits in a small nook in our kitchen great.
Love the freezer drawers on the bottom, not super large but is adequate enough.
Very happy with this purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 26, 2026
Hi there, our valued customer!
Thank you for sharing your feedback! We’re happy to hear your new refrigerator is a great fit for your kitchen and that you’re enjoying the bottom freezer drawers and overall design. We appreciate your support and hope it continues to provide reliable performance and convenience for years to come. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your feedback! We’re happy to hear your new refrigerator is a great fit for your kitchen and that you’re enjoying the bottom freezer drawers and overall design. We appreciate your support and hope it continues to provide reliable performance and convenience for years to come. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Just What I Was Looking For….
on June 26, 2026
Posted by: pk1961
This is smaller-sized fridge, but is just what I wanted. Not too many fancy drawers, and hence lots of open space. Perhaps a tad louder than I had expected but am very happy with it. And the white colour brightens up the room!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 26, 2026
Hi there, our valued customer!
Thank you for sharing your feedback! We’re glad to hear your refrigerator is a great fit for your needs and that you’re enjoying the spacious layout and bright design. We appreciate your note about the sound level and will share your feedback with our team as we continue improving our products. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your feedback! We’re glad to hear your refrigerator is a great fit for your needs and that you’re enjoying the spacious layout and bright design. We appreciate your note about the sound level and will share your feedback with our team as we continue improving our products. Thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Bright large fridge atea
on June 26, 2026
Posted by: Bina
We bought a month ago to match our stove and dishwasher good value
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 30, 2026
Hi, Bina! Thank you for sharing your feedback. We’re glad to hear your French-door refrigerator has been a great value and pairs well with your stove and dishwasher. It’s always great when appliances come together for a coordinated kitchen setup.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.ca