Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
perfect size and easy to find everything inside
on August 1, 2026
Posted by: edlin2
[This review was collected as part of a promotion.] looks good and very space saving. only question I have is where do you keep fresh meat ?
no meat drawers
no meat drawers
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 4, 2026
Hello Edlin2, thank you for sharing your feedback with us! We’re glad to hear that you’re enjoying the size, space-saving design, and easy organization of your refrigerator. We appreciate your comments regarding the storage layout and understand your concern about keeping fresh meat properly stored.
For best results, fresh meat should be kept in the coldest area of the refrigerator, typically on the bottom shelf toward the back, where temperatures are usually more stable. We also recommend placing meat in a sealed container or on a tray to help prevent leaks and maintain freshness.
We appreciate you taking the time to share your experience and suggestions, as your feedback helps us continue improving our products. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
For best results, fresh meat should be kept in the coldest area of the refrigerator, typically on the bottom shelf toward the back, where temperatures are usually more stable. We also recommend placing meat in a sealed container or on a tray to help prevent leaks and maintain freshness.
We appreciate you taking the time to share your experience and suggestions, as your feedback helps us continue improving our products. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
3 door French style.
on August 1, 2026
Posted by: Steve5e
[This review was collected as part of a promotion.] So far it has met every expectation. The lighting inside is excellent and access to everything is great.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re thrilled to hear that your appliance has met your expectations so far. It’s great to know that you’re enjoying the excellent interior lighting and the easy access to your stored items.
We appreciate you choosing us and hope your appliance continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that your appliance has met your expectations so far. It’s great to know that you’re enjoying the excellent interior lighting and the easy access to your stored items.
We appreciate you choosing us and hope your appliance continues to provide reliable performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Fridge for a better price
on August 1, 2026
Posted by: Pankil
[This review was collected as part of a promotion.] We like this fridge compared to other larger fridge because it’s enough for a family of 2-3, it has great capacity, very quiet like it’s not even plugged in.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 4, 2026
Hi Pankil!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We're delighted to hear that you’re enjoying its spacious capacity, quiet operation, and the value it provides for your household.
We’re glad your refrigerator has been a great fit for your needs and appreciate you choosing Frigidaire for your home. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We're delighted to hear that you’re enjoying its spacious capacity, quiet operation, and the value it provides for your household.
We’re glad your refrigerator has been a great fit for your needs and appreciate you choosing Frigidaire for your home. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 31, 2026
Posted by: Arcee 1952
[This review was collected as part of a promotion.] Very nice looking and ample freezer space considering the size of the unit. I was also pleased with the price compared to other manufacturer’s units of similar size.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi Arcee 1952, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you appreciate its attractive design, generous freezer space, and the excellent value it offers compared to similar models.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
17.6 cu ft counter-depth refrigerator
on July 31, 2026
Posted by: BuffyMitter
[This review was collected as part of a promotion.] I haven't had the frig long enough to give much feedback. So far I like it but it is taking a little time to get used to the freezer at the bottom.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 3, 2026
Hi BuffyMitter, thank you for sharing your feedback with us! We’re happy to hear that you’re enjoying your new Frigidaire 17.6 cu. ft. counter-depth refrigerator so far. We understand that adjusting to a bottom-freezer design can take some time, especially if you’re used to a different refrigerator layout.
We appreciate you taking the time to share your first impressions with us. We hope that as you continue using your refrigerator, you find the layout and features convenient for your everyday needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you taking the time to share your first impressions with us. We hope that as you continue using your refrigerator, you find the layout and features convenient for your everyday needs.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new refrigerator for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pure Beauty
on July 31, 2026
Posted by: Aggie84
[This review was collected as part of a promotion.] Great refrigerator, good space,nice freezer compartments
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi Aggie84, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you appreciate its beautiful design, spacious interior, and well-organized freezer compartments.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2026
Posted by: Linda Ann STNS
[This review was collected as part of a promotion.] I am enjoying the increased space of this Frigidaire after using my old refrigerator for 22 years. I live in a mobile home so I had to choose what would fit in my space. Even though I had to go with what was available, I really like the refrigerator and freezer sizes on this model.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 3, 2026
Hi Linda Ann STNS!
Thank you for taking the time to share your feedback with us. We're delighted to hear that your new Frigidaire refrigerator has provided the increased space and functionality you were looking for.
We’re glad to know the refrigerator and freezer sizes are working well for your home and that the design is a great fit for your space. It’s wonderful to hear that your new appliance has been a welcome upgrade after many years with your previous refrigerator.
Your satisfaction means a lot to us, and we appreciate you choosing Frigidaire for your home. We hope you continue to enjoy your refrigerator for many years to come.
If you need any assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're delighted to hear that your new Frigidaire refrigerator has provided the increased space and functionality you were looking for.
We’re glad to know the refrigerator and freezer sizes are working well for your home and that the design is a great fit for your space. It’s wonderful to hear that your new appliance has been a welcome upgrade after many years with your previous refrigerator.
Your satisfaction means a lot to us, and we appreciate you choosing Frigidaire for your home. We hope you continue to enjoy your refrigerator for many years to come.
If you need any assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New frig
on July 30, 2026
Posted by: LMG10
[This review was collected as part of a promotion.] I like the new frig, but wish it had a deli/cheese drawer. I added after market drawers. It also runs constantly and is a bit too loud.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 3, 2026
Good day, LMG10! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new refrigerator. We appreciate your comments regarding the deli/cheese drawer and the operating noise, and we’ll be sure to share your feedback with our product team as we continue to improve our appliances.
If your refrigerator seems to be running constantly or the noise feels louder than expected, we recommend reviewing the installation and usage details to ensure optimal performance. If you have any concerns or would like assistance troubleshooting, we’re happy to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If your refrigerator seems to be running constantly or the noise feels louder than expected, we recommend reviewing the installation and usage details to ensure optimal performance. If you have any concerns or would like assistance troubleshooting, we’re happy to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com