Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on June 9, 2026
Posted by: Ke Yes
[This review was collected as part of a promotion.] Beautiful and compact. The white light is cool and pleasing. Ice tray is very functional and well protected. Not much of noise of the fridge breathing and ice machine working.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2026
Hello, Valued Customer,
Thank you for your thoughtful feedback! We're glad to hear you’re enjoying the compact design and the clean, modern look of the lighting. It’s also great to know the ice tray design is meeting your expectations and that the unit is operating quietly overall. We truly appreciate you choosing Frigidaire and sharing your experience. We hope your appliance continues to serve you well for years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Thank you for your thoughtful feedback! We're glad to hear you’re enjoying the compact design and the clean, modern look of the lighting. It’s also great to know the ice tray design is meeting your expectations and that the unit is operating quietly overall. We truly appreciate you choosing Frigidaire and sharing your experience. We hope your appliance continues to serve you well for years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2026
Posted by: Blade72
[This review was collected as part of a promotion.] Versatile positioning of shelves. Great crispers. Good looking appliance. No light in freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 11, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the versatile shelf positioning, effective crispers, and attractive design of your refrigerator.
We also appreciate your feedback regarding the lack of a freezer light. Customer insights like yours are valuable and help us better understand which features are most important in everyday use. We’re glad to know that overall you’re pleased with the appliance and its functionality.
If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
We also appreciate your feedback regarding the lack of a freezer light. Customer insights like yours are valuable and help us better understand which features are most important in everyday use. We’re glad to know that overall you’re pleased with the appliance and its functionality.
If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on June 8, 2026
Posted by: jet cat
[This review was collected as part of a promotion.] Now that I've had it for a bit, I wish the crisper drawers were a bit bigger as well as the freezer drawers. Learning how to adapt from a previous fridge. Keeps things well frozen and cold!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for taking the time to share your feedback. We’re glad to hear your refrigerator is keeping your food well frozen and cold.
We also appreciate your comments regarding the crisper and freezer drawer sizes. Feedback like yours is valuable as it helps us understand how customers are using their appliances and where improvements may be needed.
If you have any questions or need assistance getting the most out of your refrigerator, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We also appreciate your comments regarding the crisper and freezer drawer sizes. Feedback like yours is valuable as it helps us understand how customers are using their appliances and where improvements may be needed.
If you have any questions or need assistance getting the most out of your refrigerator, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
No freezer light
on June 8, 2026
Posted by: Rob 67
[This review was collected as part of a promotion.] The unit overall is good. It would’ve been nice to have a light in the freezer section.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 10, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re happy with the unit overall. We also appreciate your note regarding the freezer lighting, and we understand how helpful that feature can be for visibility and convenience.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re happy with the unit overall. We also appreciate your note regarding the freezer lighting, and we understand how helpful that feature can be for visibility and convenience.
If you need any assistance, you can reach our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love This Fridge!
on June 8, 2026
Posted by: Barbars
[This review was collected as part of a promotion.] The capacity is very functional,, the ice maker works really
appliance is attractive and it doesn’t mark with fingerprints like some of the other stainless steel does. So far the drawers in the fridge work perfectly in terms of humidity and preservation. Overall, it’s just a great fridge!.
appliance is attractive and it doesn’t mark with fingerprints like some of the other stainless steel does. So far the drawers in the fridge work perfectly in terms of humidity and preservation. Overall, it’s just a great fridge!.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 10, 2026
Hi, Barbars! Thank you for sharing your feedback! We're delighted to hear that you're enjoying your Frigidaire French-door refrigerator. It's wonderful to know that the spacious and functional capacity is meeting your needs, the ice maker is performing well, and that you're pleased with the attractive finish and its resistance to fingerprints. We're also glad to hear that the refrigerator drawers are doing an excellent job maintaining humidity and helping preserve your food. Your comments about the overall performance and design are truly appreciated, and we're thrilled that you consider it a great refrigerator.
Thank you for choosing Frigidaire. If there's anything we can help with, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We look forward to assisting you. -Angel
Thank you for choosing Frigidaire. If there's anything we can help with, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We look forward to assisting you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on June 8, 2026
Posted by: Duda123
[This review was collected as part of a promotion.] Enjoy the new refrigerator
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you! We’re glad you’re enjoying your new refrigerator—wishing you many years of reliable use ahead.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2026
Posted by: GigiSwank
[This review was collected as part of a promotion.] We have a smaller.space but I wanted a French door s was perfect!! It has tons of room and looks great in our kitchen. Cools instantly too
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hi GigiSwank, thank you for sharing your feedback! We’re so glad to hear that your Frigidaire French door refrigerator was the perfect fit for your smaller space. It’s great to know you’re enjoying the spacious interior, attractive design, and quick cooling performance.
We truly appreciate your support and are happy the refrigerator is working so well in your kitchen.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate your support and are happy the refrigerator is working so well in your kitchen.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2026
Posted by: ellen62026
[This review was collected as part of a promotion.] Great new refrigerator, lots of room inside yet fits in our small kitchen. Set up for the ice maker was easy. It will be easy to clean.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 10, 2026
Hi, ellen62026! Thank you for sharing your feedback on your French-door refrigerator.
We’re glad to hear the refrigerator is providing the spacious interior you needed while still fitting well in your kitchen. It’s also great that the ice maker setup was simple and that you’re finding the design easy to maintain and clean—those are important features we aim to deliver.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator. – Angel
We’re glad to hear the refrigerator is providing the spacious interior you needed while still fitting well in your kitchen. It’s also great that the ice maker setup was simple and that you’re finding the design easy to maintain and clean—those are important features we aim to deliver.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator. – Angel
Written by a customer while visiting frigidaire.com