Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Quiet and cool
on June 10, 2026
Posted by: EGShapiro
[This review was collected as part of a promotion.] Live my new refrigerator. It is white and the interior has so much light it makes it easy to ser what is inside. It had an ice maker with the cutest cubes and it is always full of ice. The freezer also has three draws making it easy to keep organized. There is plenty of room in the fridge and I'm thrilled to have this new refrigerator
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear you’re enjoying your new Frigidaire refrigerator, especially the bright interior lighting, convenient ice maker, and organized freezer drawers. It’s wonderful to know the space and features are making everyday use easier and more enjoyable. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on June 9, 2026
Posted by: jojtay
[This review was collected as part of a promotion.] We spent hours looking for just the right refrigerator that fit our needs. This was the one! It was the right size, clean and no extras like door ice and water dispenser.
The inside I bright and large. It cools and looks very well for our needs.
The inside I bright and large. It cools and looks very well for our needs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for taking the time to share your experience! We're delighted to hear that this refrigerator checked all the boxes for your needs. It's wonderful to know you're enjoying its spacious, bright interior, clean design, and reliable cooling performance. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well designed! Love the ice cubes!
on June 9, 2026
Posted by: Patti2b3
[This review was collected as part of a promotion.] I purchased the Frigidaire to fit a small space and it is compact yet well designed for the size. I also love the ice maker! The ice cubes are small and fit easily into my water bottle!
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 10, 2026
Hi, Patti2b3! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re so glad to hear you’re enjoying the compact, well-designed fit for your space and that the ice maker has been a great convenience for you—especially the small cubes that work perfectly for your water bottle.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Side bin
on June 9, 2026
Posted by: Side shelf
[This review was collected as part of a promotion.] Notice side bin has been falling off only complaint
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re otherwise happy with your appliance.
We’re sorry to hear about the side bin coming loose. That’s not the experience we want for our customers. Please reach out with your model and serial number so we can help look into this and provide a solution.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’re sorry to hear about the side bin coming loose. That’s not the experience we want for our customers. Please reach out with your model and serial number so we can help look into this and provide a solution.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator With Plenty of Space
on June 9, 2026
Posted by: Faith8318
[This review was collected as part of a promotion.] I recently purchased this Frigidaire refrigerator and so far I’m very pleased with it. It cools well, runs quietly, and has a nice amount of storage space inside. I also like the layout of the shelves and door compartments because it makes organizing food easy and convenient.
The design looks modern and clean, and it fits nicely in my kitchen. The freezer section also keeps items frozen properly without excessive frost buildup. Overall, it seems like a reliable refrigerator for the price and I’m happy with my purchase so far.
The design looks modern and clean, and it fits nicely in my kitchen. The freezer section also keeps items frozen properly without excessive frost buildup. Overall, it seems like a reliable refrigerator for the price and I’m happy with my purchase so far.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 11, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re very pleased with your new Frigidaire refrigerator.
It’s wonderful to know that it is cooling well, running quietly, and providing the storage space and organization you need. We’re glad that the shelf and door compartment layout is making it easy to keep everything organized and accessible. It’s also great to hear that the modern design fits nicely in your kitchen and that the freezer is maintaining proper temperatures without excessive frost buildup.
We truly appreciate you taking the time to share your experience and are pleased to know that your refrigerator is delivering the reliability and value you were looking for. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
It’s wonderful to know that it is cooling well, running quietly, and providing the storage space and organization you need. We’re glad that the shelf and door compartment layout is making it easy to keep everything organized and accessible. It’s also great to hear that the modern design fits nicely in your kitchen and that the freezer is maintaining proper temperatures without excessive frost buildup.
We truly appreciate you taking the time to share your experience and are pleased to know that your refrigerator is delivering the reliability and value you were looking for. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on June 9, 2026
Posted by: Abider
[This review was collected as part of a promotion.] For our space and our needs, this refrigerator is perfect. Installation was easy and it works like a charm. It is also a beautiful addition aesthetically to our kitchen. We like the roomy freezer and its location at the bottom, making the refrigerator space more accessible from a standing position. With the clear shelving everything is easily visible. Shelves are glass. Crisper drawers and shelves on the doors are sturdy plastic, not the flimsy stuff in some refrigerators we looked at. The icemaker works great, too. Love this refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your refrigerator has been a perfect fit for your space and needs, and that installation went smoothly.
It’s great to know you’re enjoying the design, including the bottom freezer, clear glass shelving, and sturdy storage features. We’re also happy to hear the ice maker is working well for you.
We truly appreciate your support and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know you’re enjoying the design, including the bottom freezer, clear glass shelving, and sturdy storage features. We’re also happy to hear the ice maker is working well for you.
We truly appreciate your support and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on June 9, 2026
Posted by: Jfree86
[This review was collected as part of a promotion.] Love the new refrigerator. The drawer layout and all is super nice
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 9, 2026
Hello Jfree86!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re delighted to hear that you love your new refrigerator and that you’re enjoying the drawer layout and overall design. It’s great to know that the interior organization is working well for your needs and making everyday use more convenient. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re delighted to hear that you love your new refrigerator and that you’re enjoying the drawer layout and overall design. It’s great to know that the interior organization is working well for your needs and making everyday use more convenient. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on June 9, 2026
Posted by: TJMCM
[This review was collected as part of a promotion.] Received this new frig on 6/2/26 and so far it is great!!! Love it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 9, 2026
Hello TJMCM!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that your new refrigerator is off to a great start and that you’re loving it so far. It’s always wonderful to know our appliances are making a positive difference in your home. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that your new refrigerator is off to a great start and that you’re loving it so far. It’s always wonderful to know our appliances are making a positive difference in your home. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com