Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,441 Reviews)
Rating breakdown 6,441 reviews
5 Stars
4,872
4 Stars
1,302
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
My Second Frigidaire….
on October 24, 2023
Posted by: C You
[This review was collected as part of a promotion.] We shall see if it lasts 22 years like the last one. I needed one that was less than 32 inches wide to fit in space, so thankfully Frigidaire made one. My only complaint is lack of drawers in this one. Only two chillers for veggies. Not one for meet/cheeses.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on October 24, 2023
Posted by: Lindagale
[This review was collected as part of a promotion.] I love my new refrigerator, it is the perfect size for my small kitchen. I looked for a long time for a counter depth refrigerator with filtered water for the ice maker. This one not only has the filtered water for ice, it has the air filter so no need for the open boxes of baking soda to keep smells out! The drawers in the freezer keep everything organized and easy to find. The vegetable crispers keep fruits and vegetables fresh. An optional drawer for meat/cheese would have been nice, but then the refrigerator would have had to be larger and the size is perfect. I actually use one of the crisper drawers for cheese.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 24, 2023
Posted by: Kdonna
[This review was collected as part of a promotion.] Sometimes the bottom freezer doesn’t close properly causing ice build up
Response from frigidaire.comBy Owen, Online Outreach Specialist, October 25, 2023
Hello Kdonna,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fine for a few months, then developed compressor noise
on October 24, 2023
Posted by: anothertodd
The fridge looks great and fits well into tight spaces. Unfortunately, there aren't many options in this size range. I really liked it for a few months, but recently the compressor developed a very annoying rattling/ticking noise when it's running. Since the compressor normally runs at a low speed, the noise is just about continuous. The noise only stops when the compressor cycles off for defrost or when turning on the freeze boost, which changes the compressor speed. Avoid this model.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 26, 2023
Hello there. We're sorry to hear that you feel this way. We understand that some sounds coming from your refrigerator can take some getting used to. High-efficiency compressors like the one included in this model will run at a higher RPM than older models, and it is normal to hear some high-pitched humming or pulsing noises while in operation. You may view more information on normal operating noises in the video at the following link: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have more questions, feel free to connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New French Door 17.6 Fridge
on October 24, 2023
Posted by: A new Fridge
Fits great, quiet, love the small ice cube size and scoop that comes with it. I like the French door model, efficient
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 25, 2023
Posted by: Hammer3909
[This review was collected as part of a promotion.] Won’t hold 37 degrees
Response from frigidaire.comBy Owen, Online Outreach Specialist, October 26, 2023
Hello Hammer3909,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Three Tier Freezer for the win
on October 25, 2023
Posted by: DanielleSheree
[This review was collected as part of a promotion.] We needed to fill a smaller space in our kitchen and this french door fridge fits perfectly. It looks very nice too. It has a sleek design. I was so happy to replace the old junky one we've had for years. The three tier freezer is a cool design I love having the separate compartments.
Dimensions: H 67.9 in, W 31.5 in, D 31 in
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on October 25, 2023
Posted by: Scully886
[This review was collected as part of a promotion.] Great range everything works great easy to use an set up works amazing highly recomend.
Written by a customer while visiting frigidaire.com