Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge
on March 6, 2024
Posted by: Bill2024
[This review was collected as part of a promotion.] Awesome fridge easy setup
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on March 12, 2024
Posted by: williamxlee
[This review was collected as part of a promotion.] Looks better than the online picture. Sleek, quiet, and a major upgrade over my old Whirlpool.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Small space. Huge fridge
on March 23, 2024
Posted by: DLDK
[This review was collected as part of a promotion.] Had an opening not so big and wanted a double door fridge. Couldn't find one anywhere till our new frigidaire
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 25, 2024
Hello there. We really appreciate your valuable time in providing feedback to us. We acknowledge that some of the designs fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks nice and correct size to fit a smaller space
on March 25, 2024
Posted by: MaicoE
[This review was collected as part of a promotion.] Looks nice and correct size to fit smaller space. No deli drawer. Two large glass shelves span entire width of fridge space make me nervous to put anything heavy on them. Both fridge doors need to be opened to open either crisper drawer or just in general, traditional side by side you only need to open one side to access inside. Doors and freezer drawer need to be thoughtfully closed you can’t pull it closed and turn around and walk away before it closes because just pulling the doors to close without physically closing them all the way they won’t close. It might just be learning curve but I miss my old traditional side by side fridge and freezer. Left side fridge door cannot be closed individually because of hinge flap part that sticks out. Must open both sides of fridge and always close left side first then right side for it to close properly. This one while still nice just takes more effort to access inside, it doesn’t make life easier it adds extra steps.
Written by a customer while visiting frigidaire.com
Customer Rating
2
A year in review
on March 26, 2024
Posted by: Ashuri89
[This review was collected as part of a promotion.] After 11 months of ownership, here's my thoughts:
Pros: The refrigerator looks sleek and gives a few precious inches back to my tiny kitchen. The separate drawers in the freezer are a godsend for good storage, since you can separate out different sections (I have sweets, vegetables and meat). The main fridge section can be pretty well organized as well, though I ended up with a teeny-tiny space at the bottom which just barely fit some third-party deli drawers.
Cons: The hinged strip on the left door doesn't always return to where it should be, leading to a loud CLUNK as it hits the right - fixed by just getting into the habit of making sure it's straight before closing. The freezer door doesn't feel particularly sturdy, but does the job as long as you double check it's closed all the way. The biggest con, however, is that 11 months in, the refrigerator has completely died on me, leading to every last bit in those beautiful freezer drawers having to be thrown away. You'd think such a well-thought out fridge would equally well-thought out insides, but here we are.
Pros: The refrigerator looks sleek and gives a few precious inches back to my tiny kitchen. The separate drawers in the freezer are a godsend for good storage, since you can separate out different sections (I have sweets, vegetables and meat). The main fridge section can be pretty well organized as well, though I ended up with a teeny-tiny space at the bottom which just barely fit some third-party deli drawers.
Cons: The hinged strip on the left door doesn't always return to where it should be, leading to a loud CLUNK as it hits the right - fixed by just getting into the habit of making sure it's straight before closing. The freezer door doesn't feel particularly sturdy, but does the job as long as you double check it's closed all the way. The biggest con, however, is that 11 months in, the refrigerator has completely died on me, leading to every last bit in those beautiful freezer drawers having to be thrown away. You'd think such a well-thought out fridge would equally well-thought out insides, but here we are.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 27, 2024
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly recommend!
on March 28, 2024
Posted by: JC24
[This review was collected as part of a promotion.] I'm very pleased with my refrigerator purchase. I wanted a French door refrigerator but did not want a very large one. I could have gone a bit larger but honestly it wouldn't have been necessary. This is a average size fridge and has the capacity to hold plenty. I love the freezer drawers, it makes storage much easier to find and store your frozen foods. I purchased on sale and feel that I received a great product at a unbelievable price.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New counter depth Fridgedaire refrigerator.
on March 30, 2024
Posted by: New Fridgedaire refrigera
[This review was collected as part of a promotion.] We love our new counter depth Frigidaire refrigerator. It love the brightness of the led lights when we open the French doors. The ice cubes from the ice maker are the perfect size for our needs and the little ice scoop is a nice touch. We love the bottom freezer with the three drawer system. We made a great choice in this refrigerator. I would recommend it to anyone looking for a counter depth refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on March 31, 2024
Posted by: Turtlegirl9736
[This review was collected as part of a promotion.] We chose this fridge based in size...honestly not a lot of choices for the opening in our kitchen. I was a little concerned as it's just a tad smaller than the one we had but the set up makes organization easy and it actually feels like there's more room! The freezer set up it awesome. The drawers are key to keeping the bottom freezer neat and organized! Matches well with our 1961 Frigidaire stove!
Written by a customer while visiting frigidaire.com