Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Refrigerator freezer
on June 11, 2026
Posted by: Nlascko
[This review was collected as part of a promotion.] I wish there was a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 12, 2026
Hi Nlascko!
Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the addition of a light in the freezer compartment. We understand how a freezer light could make it easier to locate and organize items, and we value hearing about features that are important to our consumers.
Your comments will be shared with the appropriate teams for consideration as we continue to improve our products and design offerings.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the addition of a light in the freezer compartment. We understand how a freezer light could make it easier to locate and organize items, and we value hearing about features that are important to our consumers.
Your comments will be shared with the appropriate teams for consideration as we continue to improve our products and design offerings.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on June 11, 2026
Posted by: CJ617
[This review was collected as part of a promotion.] ive only had refrigerator maybe 2 weeks and its working fine so I will update my review if anything changes but right now its a great fridge
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 11, 2026
Hello CJ617!
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV). We’re glad to hear that your refrigerator is working well so far and that you’re enjoying it during these first couple of weeks. We appreciate you taking the time to share an initial review and value your willingness to provide an update in the future if needed.
We hope your refrigerator continues to perform reliably and meet your expectations for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV). We’re glad to hear that your refrigerator is working well so far and that you’re enjoying it during these first couple of weeks. We appreciate you taking the time to share an initial review and value your willingness to provide an update in the future if needed.
We hope your refrigerator continues to perform reliably and meet your expectations for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 10, 2026
Posted by: ECJJ
[This review was collected as part of a promotion.] My Frigidaire refrigerator seems more spacious than I thought. Everything seems to be running well. Icemaker is working great. I haven’t had to clean the brush stainless steel yet, but I am anticipating that will wipe off easily.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi ECJJ!
Thank you for sharing your experience with your Frigidaire refrigerator. We are pleased to hear that you are enjoying the spacious interior and that everything, including the ice maker, is performing well for you.
It is wonderful to know that the design and functionality of your refrigerator are meeting your expectations. We appreciate you choosing Frigidaire and taking the time to provide your feedback.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire refrigerator. We are pleased to hear that you are enjoying the spacious interior and that everything, including the ice maker, is performing well for you.
It is wonderful to know that the design and functionality of your refrigerator are meeting your expectations. We appreciate you choosing Frigidaire and taking the time to provide your feedback.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Fridge
on June 10, 2026
Posted by: bbw3220
[This review was collected as part of a promotion.] This refrigerator is exactly what we needed! We were looking for a stainless steal, bottom freezer, industrial refridgerator to fit a tight and small space in our kitchen. This fridge fit perfect!! It was super quick to cool and has plenty of room for our food. We are very pleased with our purchase!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 12, 2026
Good day, Bbw3220! Thank you for sharing your feedback!
We’re so happy to hear that your Frigidaire refrigerator is exactly what you needed and fits perfectly in your kitchen space. It’s great that the stainless steel design, bottom freezer configuration, and overall capacity are working well for your home. We’re also glad to know it cooled quickly and is providing plenty of room for your food storage needs.
We truly appreciate your satisfaction with your purchase and thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re so happy to hear that your Frigidaire refrigerator is exactly what you needed and fits perfectly in your kitchen space. It’s great that the stainless steel design, bottom freezer configuration, and overall capacity are working well for your home. We’re also glad to know it cooled quickly and is providing plenty of room for your food storage needs.
We truly appreciate your satisfaction with your purchase and thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Fridge
on June 10, 2026
Posted by: dee401
[This review was collected as part of a promotion.] We couldn't be happier.
Response from frigidaire.comBy John, Online Outreach Specialist, June 10, 2026
Hello, Dee401. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
PERFECT FIT
on June 10, 2026
Posted by: Cake Auntie
[This review was collected as part of a promotion.] We were desperate for a refridgerator that was counter depth and would fit into a 32.5 inch space. All of the 30 inch refridergators lacked the space we needed and we were facing a removal and custom rebuild of cabinets to accommodate a wider refridgerator. You wouldn't think 1.5 inches in width would make a difference but it does!
The refridgerator is well designed and holds tall cakes, gallon of milk, two liter bottles, as well as, wine bottles, without sacrificing space for other everyday groceries.
The ice maker took quite a few hours to produce ice the first time, but is going strong now. The freezer conpartment is very well designed 👌.
We are very happy with the purchase and would recommend it to anyone who has a smaller space to utilize.
Frigidaire didnt disappoint. A perfect refridgerator at a phenomenal price.
The refridgerator is well designed and holds tall cakes, gallon of milk, two liter bottles, as well as, wine bottles, without sacrificing space for other everyday groceries.
The ice maker took quite a few hours to produce ice the first time, but is going strong now. The freezer conpartment is very well designed 👌.
We are very happy with the purchase and would recommend it to anyone who has a smaller space to utilize.
Frigidaire didnt disappoint. A perfect refridgerator at a phenomenal price.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 12, 2026
Hi Cake Auntie!
Thank you for taking the time to share your wonderful experience with your refrigerator. We are delighted to hear that it was the perfect fit for your space and that its thoughtful design has provided the storage capacity and functionality you were looking for without requiring extensive modifications to your cabinetry.
It is especially rewarding to know that you are pleased with the refrigerator and freezer layouts, as well as the ice maker's performance once it got up and running. Your recommendation and kind words about the value and quality of the appliance mean a great deal to us.
Thank you for choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful experience with your refrigerator. We are delighted to hear that it was the perfect fit for your space and that its thoughtful design has provided the storage capacity and functionality you were looking for without requiring extensive modifications to your cabinetry.
It is especially rewarding to know that you are pleased with the refrigerator and freezer layouts, as well as the ice maker's performance once it got up and running. Your recommendation and kind words about the value and quality of the appliance mean a great deal to us.
Thank you for choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Manufacturing defects.
on June 10, 2026
Posted by: jluc147
This customer did not provide a text review.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 11, 2026
Hi Jluc147, thank you for reaching out, and I’m sorry to hear that you’re dealing with manufacturing defects. I understand how frustrating it can be when a product doesn’t meet expectations or function as it should, and we appreciate you bringing this to our attention.
We take quality concerns seriously and want to make sure this is properly addressed for you. If you could share any additional details about the issue, we’d be glad to help further and explore the next steps for resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
– Maico
We take quality concerns seriously and want to make sure this is properly addressed for you. If you could share any additional details about the issue, we’d be glad to help further and explore the next steps for resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect size, quiet motor
on June 10, 2026
Posted by: Kay C from MI
[This review was collected as part of a promotion.] I have a small kitchen and wanted a smaller fridge when my old one bit the dust. The old one just looked out of place, it was so large. This one is great. Same depth as my cabinets and does not overwhelm the space. I worried about the continuous motor and sounds of it, as mentioned in some review. But it is so quiet. I also like the freezer drawer organizers, as it is easier to keep organized than the ones with two big open bins. Really glad I purchased this fridge, and I would do it again for a smaller kitchen.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 10, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your new refrigerator has been such a great fit for your kitchen.
It’s wonderful to know that the counter-depth design complements your space without overwhelming it and that it provides the look and functionality you were hoping for. We’re also pleased to hear that the refrigerator operates quietly and that your experience has been different from some of the concerns you encountered while researching. The freezer drawer organizers sound like they’ve been a valuable feature as well, helping you keep everything neat and easy to access.
We truly appreciate you taking the time to share your experience and are thrilled to hear that you would choose this refrigerator again for a smaller kitchen. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
It’s wonderful to know that the counter-depth design complements your space without overwhelming it and that it provides the look and functionality you were hoping for. We’re also pleased to hear that the refrigerator operates quietly and that your experience has been different from some of the concerns you encountered while researching. The freezer drawer organizers sound like they’ve been a valuable feature as well, helping you keep everything neat and easy to access.
We truly appreciate you taking the time to share your experience and are thrilled to hear that you would choose this refrigerator again for a smaller kitchen. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com