Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,441 Reviews)
Rating breakdown 6,441 reviews
5 Stars
4,872
4 Stars
1,302
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
New Frig
on October 1, 2023
Posted by: zmll02
[This review was collected as part of a promotion.] I like my new frig, but miss not having a meat drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty happy ..but what is that loud Buzz?!
on October 1, 2023
Posted by: lesanne622
[This review was collected as part of a promotion.] I really like my new fridge..Its roomy without taking over my small kitchen..but every once in awhile it makes a really loud buzz...like an old fashioned clothes dryer..Is that normal?
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with Refridgerator
on October 2, 2023
Posted by: Mimichocolate
[This review was collected as part of a promotion.] We’ve had no problems with this refrigerator and it was the perfect size to fit this space we had. It is nice and bright inside. When you open the refrigerator it stops running which is a plus when you want to clean the inside.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 3, 2023
Posted by: Carolannloh
[This review was collected as part of a promotion.] I like the fridge but the freezer has no light which I find odd.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on October 3, 2023
Posted by: Tinkerbella
[This review was collected as part of a promotion.] Love the size and looks and convenient French doors. Everything works as promised
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 10, 2023
Posted by: vah301
[This review was collected as part of a promotion.] Like the refrigerator space and thr 3 freezer drawers. It seems roomier than our old one, even though there is almost 3 cubic feet less space.
One side if the unit is open to the great room so the angled side piece in thr back shows the light colored water lines and cords. Plan to get some kind of cover strip.
One side if the unit is open to the great room so the angled side piece in thr back shows the light colored water lines and cords. Plan to get some kind of cover strip.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on October 16, 2023
Posted by: Mossy59
[This review was collected as part of a promotion.] So far, it's been a stable and reliable refrigerator, but we've had it for only just over a month. The only complaint that I have is that recovery is on the slow side - when you put quite a few new items in the refrigerator like from a grocery store trip, it takes a very long time for the refrigerator to return to its setpoint - many hours, in fact. I know this because I have a series of remote thermometers monitoring the temperatures. We didn't have this problem with our last refrigerator.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 16, 2023
Hello! We're happy to hear that you love your French door refrigerator, but we're sorry to learn that its performance didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. Prior to grocery shopping, we recommend you activate Freeze Boost to freeze your food faster It will remain active for up to 24 hours. Also, Avoid overcrowding the refrigerator or blocking cold air vents. Doing so causes the refrigerator to run longer and use more energy. Furthermore, Keep the fresh food compartment between 34°F and 44°F with an optimum temperature of 37°F and the freezer compartment at 0°F
or lower. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
or lower. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on October 16, 2023
Posted by: amers0630
[This review was collected as part of a promotion.] So far so good! Has only been a couple weeks but no issues. Works as expected.
Written by a customer while visiting frigidaire.com